Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Windows7 activation error, is my license valid? RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi Darin and all, (Im posting my question here following JW Stuarts advice)

    I would basically want to know whether my Windows ID is valid or not, according to JW Stuart doesnt look valid, but I would need further evidence(somebody from Microsoft to confirm it?) before reporting the seller on amazon france(I dont want to harm an innocent)

    I purchased a copy of Windows7 Ultimate 3 months ago from a reseller on Amazon France (with good user reviews, btw). Everything went fine until today, when i got this error message: The activation server determined the specific product key has been blocked. I tried to re enter the windows key again, with no luck. The windows I purchased looks legit, it was purchase via amazon and the seller has good ratings, so, is there any other explanation to this error? The only hardware upgrade Ive done has been upgrading the RAM to 8GB some weeks ago. Thanks in advance.

     

    This is the output from the MGADiag tool

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-DVC6F-B22JX-6HXVG
    Windows Product Key Hash: 6SZ93ELJwRAMZY5VmDLNl9AP1JQ=
    Windows Product ID: 00426-068-2770651-86843
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {0033C2AB-55CF-42C8-A61B-97656C9B14F7}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0033C2AB-55CF-42C8-A61B-97656C9B14F7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6HXVG</PKey><PID>00426-068-2770651-86843</PID><PIDType>5</PIDType><SID>S-1-5-21-3975214176-1423837776-4155883204</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Dell DXP061                  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>2.5.3 </Version><SMBIOSVersion major="2" minor="3"/><Date>20071122000000.000000+000</Date></BIOS><HWID>A5A83807018400FA</HWID><UserLCID>040C</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B8K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65842</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-068-277065-00-1036-7601.0000-0802011
    Installation ID: 003751161070946163348571605143933340837514419333599314
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 6HXVG
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 21/03/2011 10:11:50

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:21:2011 08:44
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAIABAABAAEAAAABAAAAAwABAAEAln3WXncW3JwWCezYKL0u96yOYmlaZXp4coq+Qcwx

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    B8K   
      FACP   DELL    B8K   
      HPET   DELL    B8K   
      BOOT   DELL    B8K   
      MCFG   DELL    B8K   
      SSDT   DELL  st_ex
      DUMY   DELL    B8K   
      SLIC   DELL    B8K   
      SSDT   DELL  st_ex
      SSDT   DELL  st_ex
      SSDT   DELL  st_ex
      SSDT   DELL  st_ex
      SSDT   DELL  st_ex

    Monday, March 21, 2011 1:34 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    Your Product ID line shows that you are using an MSDN product key.  Since you are not the subscriber who was issued this product key, it is invalid for your use.  MSDN keys are not tranferrable and not for resale.

    Windows Product ID: 00426-068-2770651-86843

    The 068 is the MSDN indicator.  Your retail box and its contents is a counterfeit product.  Many counterfeit copies are being sold on eBay and the Amazon Marketplace as well as various websites around the world.  The product key is not a genuine retail PK.  It is a genuine MSDN product key and so will activate and pass as genuine until it is blocked by Microsoft as an MSDN key in use by a nonsubscriber.  It takes a while for MS to detect and complete processing of abused keys.  Pursue a refund for an item not as described immediately.  Do not accept a replacement product key from the seller.  It will be from the same source.

    Report the incident to Microsoft at

    http://www.microsoft.com/howtotell/reports/report.aspx

    To see how good these knock-offs are becoming, see

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    The reason the Amazon Marketplace reseller had a good rating is that feedback is given soon after receipt of the product and cannot easiily be changed later.  Since the counterfeit product does include a genuine product key (albeit of the wrong kind), it activates and validates fine until a few months later when Microsoft has identified it as an abused key and blocked it.  In the meantime the reseller has compiled a great feedback rating.  Amazon will not let you harm the seller's reputation without giving the seller a chance to make good on the "error".

    Buy a copy of Windows from a rock solid seller like the Microsoft Store or Amazon Corp (not an affiliate).

     

    Colin Barnhorst Windows 7 Ultimate x64 on DIY
    Monday, March 21, 2011 2:06 PM
    Answerer