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Reinstalled machine, windows activation will not accept the code again RRS feed

  • Question

  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Windows Product Key: *****-*****-7R87H-483YT-Y6FC3
    Windows Product Key Hash: rFGLoLyVTKywfrEFuJxSRqrSmMY=
    Windows Product ID: 76392-OEM-2269646-91893
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 0b44bb75-df65-4781-ace4-4ebcc3e782f4
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_B4D0AA8B-469-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Programmer\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>0b44bb75-df65-4781-ace4-4ebcc3e782f4</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-Y6FC3</PKey><PID>76392-OEM-2269646-91893</PID><PIDType>3</PIDType><SID>S-1-5-21-2052111302-764733703-725345543</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7260</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080014 </Version><SMBIOSVersion major="2" minor="4"/><Date>20060602000000.000000+000</Date></BIOS><HWID>C95E367701848076</HWID><UserLCID>0406</UserLCID><SystemLCID>0406</SystemLCID><TimeZone>Rom, normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

     

     

    All "specs" in the machine are the same (motherboard/gfx-card/mem)

    Tuesday, April 10, 2007 5:59 PM

Answers

  • you could correspond to MS with your problem ..
    you are having a genuine problem


    Download the utility http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the above report

    next, look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell about the COA.


    1.  What edition of Windows XP ?

    2.  Does it read "OEM Software" or "OEM Product" ?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.


    See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx



    Tuesday, April 10, 2007 6:55 PM
  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Windows Product Key: *****-*****-7R87H-483YT-Y6FC3
    Windows Product Key Hash: rFGLoLyVTKywfrEFuJxSRqrSmMY=
    Windows Product ID: 76392-OEM-2269646-91893
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 0b44bb75-df65-4781-ace4-4ebcc3e782f4
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_B4D0AA8B-469-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Programmer\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>0b44bb75-df65-4781-ace4-4ebcc3e782f4</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-Y6FC3</PKey><PID>76392-OEM-2269646-91893</PID><PIDType>3</PIDType><SID>S-1-5-21-2052111302-764733703-725345543</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7260</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080014 </Version><SMBIOSVersion major="2" minor="4"/><Date>20060602000000.000000+000</Date></BIOS><HWID>C95E367701848076</HWID><UserLCID>0406</UserLCID><SystemLCID>0406</SystemLCID><TimeZone>Rom, normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

     

    it says OEM software, windows xp pro, sp2

    Tuesday, April 10, 2007 7:06 PM
  • Billie_joe,

    You are permitted to reinstall and activate XP as many times as you want to, as long as your use of XP maintains compliance with the End User Licensing Agreement (EULA).

    After a certain number of activations within a certain time period, automatic online activation will be suspended, which will require that you do a Telephone Activation.

    Start the Activation Wizard by following this clickpath:  Start>All Programs>Accessories>System Tools>Activate Windows.  (If for some reason the menu entry is missing:  Start>Run, type oobe/msoobe.exe /a and click OK.)  Choose Activate Windows by Telephone and follow the prompts.  If the automated telephone activation is not accepted, you will be offered the option to speak with a live activation representative.  Choose that option.  The rep will ask a few questions for the purpose of confirming that you are still using your license for XP in accordance with the EULA.  If so, the rep will issue an activation code for you to enter into the Activation Wizard.

     

    Please post back to tell us how you did.

    Tuesday, April 10, 2007 7:42 PM
  • thanks, the phone thingy worked.

     

    cya again another time maybe Smile

    Tuesday, April 10, 2007 7:53 PM
  • Billie_joe,

     

    There ya go!  Glad to help...

    Tuesday, April 10, 2007 8:29 PM

All replies

  • you could correspond to MS with your problem ..
    you are having a genuine problem


    Download the utility http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the above report

    next, look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell about the COA.


    1.  What edition of Windows XP ?

    2.  Does it read "OEM Software" or "OEM Product" ?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.


    See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx



    Tuesday, April 10, 2007 6:55 PM
  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Windows Product Key: *****-*****-7R87H-483YT-Y6FC3
    Windows Product Key Hash: rFGLoLyVTKywfrEFuJxSRqrSmMY=
    Windows Product ID: 76392-OEM-2269646-91893
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 0b44bb75-df65-4781-ace4-4ebcc3e782f4
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_B4D0AA8B-469-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Programmer\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>0b44bb75-df65-4781-ace4-4ebcc3e782f4</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-Y6FC3</PKey><PID>76392-OEM-2269646-91893</PID><PIDType>3</PIDType><SID>S-1-5-21-2052111302-764733703-725345543</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7260</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080014 </Version><SMBIOSVersion major="2" minor="4"/><Date>20060602000000.000000+000</Date></BIOS><HWID>C95E367701848076</HWID><UserLCID>0406</UserLCID><SystemLCID>0406</SystemLCID><TimeZone>Rom, normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

     

    it says OEM software, windows xp pro, sp2

    Tuesday, April 10, 2007 7:06 PM
  • Billie_joe,

    You are permitted to reinstall and activate XP as many times as you want to, as long as your use of XP maintains compliance with the End User Licensing Agreement (EULA).

    After a certain number of activations within a certain time period, automatic online activation will be suspended, which will require that you do a Telephone Activation.

    Start the Activation Wizard by following this clickpath:  Start>All Programs>Accessories>System Tools>Activate Windows.  (If for some reason the menu entry is missing:  Start>Run, type oobe/msoobe.exe /a and click OK.)  Choose Activate Windows by Telephone and follow the prompts.  If the automated telephone activation is not accepted, you will be offered the option to speak with a live activation representative.  Choose that option.  The rep will ask a few questions for the purpose of confirming that you are still using your license for XP in accordance with the EULA.  If so, the rep will issue an activation code for you to enter into the Activation Wizard.

     

    Please post back to tell us how you did.

    Tuesday, April 10, 2007 7:42 PM
  • thanks, the phone thingy worked.

     

    cya again another time maybe Smile

    Tuesday, April 10, 2007 7:53 PM
  • Billie_joe,

     

    There ya go!  Glad to help...

    Tuesday, April 10, 2007 8:29 PM