• Question

  • I am recieivng an error message on a blue sceen it refers to restarting in safe mode.  I have tried this an it runs a series of commands and goes back to this screen (blue unmountable_boot_volume).  How can a run a diagnostic or check if I can't ever get past this screen?

    It says disable BIOS memory options such as caching or shadowing in safe mode.  but again safe mode or any othe the other prompts at the black and white restart screen do not work.


    Thank you for your help.

    Sunday, December 2, 2007 1:56 PM


  • Teacher1

    Thank you for visiting the Microsoft Genuine Advantage Forum.  The purpose of this forum is the support of Windows Genuine Advantage (WGA) program.  Your question is off topic as well as outside my area of knowledge. I did a quick search on http://support.microsoft.com and found this http://support.microsoft.com/kb/555302/en-us


                If you should have other non-WGA questions please visit our other communities for helpful information here:  http://www.microsoft.com/atwork/community.mspx .  Thank you for visiting the forum.




    Thank you,


    Stephen Holm, MS


    Wednesday, December 5, 2007 12:35 AM

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