Cannot Edit Dynamics CRM from within Outlook RRS feed

  • Question

  • We've changed our customizations a little over the past few days, and now I'm getting an error when attempting to Track Outlook contacts in CRM (or perform just about any CRM editing activity from within Outlook).

    When in Outlook (logged in as a System Admin role), I cannot track contacts in CRM. I keep getting the following message: "The caller ID does not match the subscription owner ID. Only subscription owners may perform subscription owner operations."

    I'd be logged into CRM (online and via Outlook) as crm.clarity@live.com, but this error appears regardless. Any ideas?

    Wednesday, April 8, 2009 12:07 AM