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Windows 7 Key invalid for activation RRS feed

  • Question

  • I purchased Windows 7 key and downloaded the ISO for installation in a virtual environment for testing. The program was delayed for over a year. I finally installed the ISO under Hypervisor and used the key provided. It all went well. I did all the updates successfully.

    Now a couple of days later I boot the machine and I get the message "The Windows 7 Professional product key you typed is invalid for activation".

    What should I do? I need to start my testing program.

    Mike

    Thursday, April 13, 2017 8:38 PM

Answers

  • Feel free to file a counterfeit software report. Microsoft itself can sell a product key, but no third-party has authorization to do so. "Tek-Micro" likely was misrepresenting itself as a "Microsoft Partner".

    Carey Frisch

    Saturday, April 15, 2017 2:37 AM
    Moderator
  • You need to purchase a genuine Windows 7 Pro license.  Example

    Microsoft does not distribute standalone Windows 7 product keys!


    Carey Frisch

    Thursday, April 13, 2017 9:15 PM
    Moderator
  • As always, I'm afraid, it's a case of caveat emptor when buying anything over the internet - there's always the possibility that your supplier was making bogus claims about being a Microsoft Partner.

    Unfortunately, Microsoft does not make any competence or other checks on people who apply for basic Partner status. It relies purely  on an honour system.

    I agree that they could perhaps do more - but this would then increase the cost of the Partner program to the legitimate members - probably without much effect on the rogues. :(

    While I sympathise with you and the many others who are affected by shady dealers, I am pretty certain that MS will not reimburse you

    You may however be able to claim a Get Genuine License by reporting the piracy (and at least you'll get the chance to vent a little!) by going to https://www.microsoft.com/en-us/howtotell/cfr/report.aspx and filling out the form


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, May 4, 2017 2:05 PM
    Moderator
  • Thanks Noel.

    I grudgingly agree. I have a number of gripes about Microsoft, this being one. But when you're an monopoly there is little motivation weigh right over self interest. Bill set the standard.

    Mike

    • Marked as answer by MonkeyFarmer Monday, May 8, 2017 1:31 PM
    Friday, May 5, 2017 2:16 PM

All replies

  • You need to purchase a genuine Windows 7 Pro license.  Example

    Microsoft does not distribute standalone Windows 7 product keys!


    Carey Frisch

    Thursday, April 13, 2017 9:15 PM
    Moderator
  • I purchased the key and downloaded the iso file form a Microsoft Partner Tek-Micro. I paid $86 for the key. I have the receipt. I have also purchased Windows 7 keys from Microsoft directly, so I don't know where you get your information.

    Reading beyond your statement suggests that Microsoft will not help with this issue. Am I correct?

    Friday, April 14, 2017 4:59 PM
  • Feel free to file a counterfeit software report. Microsoft itself can sell a product key, but no third-party has authorization to do so. "Tek-Micro" likely was misrepresenting itself as a "Microsoft Partner".

    Carey Frisch

    Saturday, April 15, 2017 2:37 AM
    Moderator
  • Carey;

    You haven't even looked at the key to see if its genuine. How do you know?

    I went back and looked for Tek-Micro. Apparently they are no more.

    As far as I know I bought and paid for Windows 7 Professional from a "Microsoft Partner".

    If, in fact they were not your partner or they were selling stuff they weren't licensed for I have no way to know; you would.

    I would expect that if someone is promoting themselves as a Microsoft Partner, logo and all, that Microsoft would have vetted the company. I do not have the means to verify if they are selling your product in accordance with your licenses. Should I distrust and investigate everyone who displays your "Microsoft Partner" and "Microsoft Authorized Re-seller" logo's? It would seem that is your responsibility. You certainly have the means and motivation to do so. If it can't be trusted, why use it at all?

    I am displeased.

    Saturday, April 15, 2017 6:27 PM
  • MGA Diagnostic Report is Required:

    To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the tool.
    Click on the Continue button, after a short time, the Continue button will change to a Copy button.
    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.

    Carey Frisch

    Sunday, April 16, 2017 2:50 AM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-K8QF8-Q79JT-W4YX9
    Windows Product Key Hash: E+KWylRkyiSH9lpP6ClwmNFU/ME=
    Windows Product ID: 00371-OEM-9306712-56835
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {0B2F5DBE-5B30-4872-9D8C-40F39665A679}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.170209-0600
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0B2F5DBE-5B30-4872-9D8C-40F39665A679}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W4YX9</PKey><PID>00371-OEM-9306712-56835</PID><PIDType>8</PIDType><SID>S-1-5-21-4203787293-1063725174-3907259958</SID><SYSTEM><Manufacturer>Microsoft Corporation</Manufacturer><Model>Virtual Machine</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080002 </Version><SMBIOSVersion major="2" minor="3"/><Date>20080505000000.000000+000</Date></BIOS><HWID>B94A3707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>VRTUAL</OEMID><OEMTableID>MICROSFT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-067-156835-02-1033-7601.0000-1002017
    Installation ID: 001300263831192102641964610840956912141485898433481584
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: W4YX9
    License Status: Initial grace period
    Time remaining: 12180 minute(s) (8 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 5/2/2017 3:03:43 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:11:2017 11:03
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: KgAAAAEAAgABAAEAAAAAAAAAAQABAAEAln0mS7al5rckZjhKeoRC7C4s

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            VRTUAL        MICROSFT
      FACP            VRTUAL        MICROSFT
      SRAT            VRTUAL        MICROSFT
      WAET            VRTUAL        MICROSFT
      SLIC            VRTUAL        MICROSFT
      OEMB            VRTUAL        MICROSFT


    Tuesday, May 2, 2017 7:09 AM
  • The OEM_COA_SLP type license is specifically issued only to large computer manufacturers for use as the 'backup' Key on their installs of pre-manufactured machines.

    As such, it is not legal to sell such Licenses without the associated hardware attached - which is what appears to have happened here.

    The installation must therefore be considered counterfeit.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, May 3, 2017 4:05 PM
    Moderator
  • Thanks Noel.

    NonethelessQuestionas far as I know, I bought and paid for Windows 7 Professional from a "Microsoft Partner".

    If, in fact they were not a Microsoft partner or they were selling stuff they weren't licensed for I have no way to know; Microsoft would.

    I would expect that if someone is promoting themselves as a Microsoft Partner, logo and all, that Microsoft would have vetted the company. I do not have the means to verify if they are selling Genuine Microsoft products in accordance with Microsoft Licensing. Should I distrust and investigate everyone who displays your "Microsoft Partner" and "Microsoft Authorized Re-seller" logo's? It would seem that is Microsoft's responsibility. Microsoft certainly has the means and motivation to do so.

    If it can't be trusted, why promote companies to distribute Microsoft products.

    Only now do I realize the key is not appropriate to what I purchased. Only now do I learn that Tel-Micro was selling something they shouldn't.

    I suggest that Microsoft has liability in this.

    Mike

    Wednesday, May 3, 2017 6:57 PM
  • As always, I'm afraid, it's a case of caveat emptor when buying anything over the internet - there's always the possibility that your supplier was making bogus claims about being a Microsoft Partner.

    Unfortunately, Microsoft does not make any competence or other checks on people who apply for basic Partner status. It relies purely  on an honour system.

    I agree that they could perhaps do more - but this would then increase the cost of the Partner program to the legitimate members - probably without much effect on the rogues. :(

    While I sympathise with you and the many others who are affected by shady dealers, I am pretty certain that MS will not reimburse you

    You may however be able to claim a Get Genuine License by reporting the piracy (and at least you'll get the chance to vent a little!) by going to https://www.microsoft.com/en-us/howtotell/cfr/report.aspx and filling out the form


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, May 4, 2017 2:05 PM
    Moderator
  • Thanks Noel.

    I grudgingly agree. I have a number of gripes about Microsoft, this being one. But when you're an monopoly there is little motivation weigh right over self interest. Bill set the standard.

    Mike

    • Marked as answer by MonkeyFarmer Monday, May 8, 2017 1:31 PM
    Friday, May 5, 2017 2:16 PM