Unified Service Desk - Open third party application via CRM button in a USD tab RRS feed

  • Question

  • Hello,


    I'm new in USD and have already read all the MSDN guides, but steel have a big gap of how to use it.

    I would like to display a third party application (exe) in a USD tab and this will need to be called from one of the following:

    1. Called from a CRM button(Preferred) - for the test I have created an HTML file with JS code that called to 'WScript.shell' and its open an notepad.exe file outside the USD.

    2. Called from a USD button - I have created a hosted control to display the notepad.exe in the USD tab as it loaded, and this worked properly, but when I click on a button to reload this tab again its only do Focus on the tab using the "ShowTab" action call.

    How can I create a Navigate action to an exe file? or to an Hosted Control?

    (I can't load an images here right now)

    Please advice.


    • Edited by Hofitp Sunday, February 21, 2016 9:28 AM
    Sunday, February 21, 2016 9:27 AM