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my computer will not back up files RRS feed

  • Question

  • my computer keeps interupting backup it is saying this error message 0x8007001

    Monday, September 29, 2008 9:49 PM

Answers

All replies

  • I moved your post to the backup topic folder from update. I don't know the cause of this error, but I did a search and found several Vista references with no solutions posted for this being a file copy error. I recommend contacting support for help.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Tuesday, September 30, 2008 4:16 PM
    Moderator
  • kade777,

     

    Thank you for visiting the OneCare program forums.

     

    In addition to what Stephen B. suggested there is also a kb article that may be of help:

     

    You may receive error messages when you try to perform a backup operation on a Windows Vista-based computer:

     

    http://support.microsoft.com/kb/950167/en-us

     

    I hope this helps,

     

    Lori MS

    Tuesday, September 30, 2008 11:41 PM