My WIN7 suddenly decides it's not genuine.

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  You have a Trusted Store Tamper - most often caused by malware, or over-zealous cleaning/AV tools.

  Let's start with the obvious..

  Please download and install  Malwarebytes Anti-malware (free version) from  http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM PRO' at the end of the installation -  and update it, then run a full scan  in your main account, and Quick scans in any other user accounts.

  Delete everything it finds   

  then reboot twice, and post a new MGADiag report.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Noel D PatonModerator Saturday, March 22, 2014 12:06 PM

  Friday, March 21, 2014 8:16 PM

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  well I downloaded and ran the Malware program and it didn't find anything.

  Restarted and got told that something had happened to my Windows and asked for my authenticate code again, so I put it in and now it's fine again.
  
  Very odd, but seems to of fixed itself now.

  Friday, March 21, 2014 9:15 PM
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  Please post a new MGADiag report - so we can check the real state of the licensing.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Noel D PatonModerator Sunday, March 23, 2014 10:46 AM

  Friday, March 21, 2014 9:59 PM

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  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-HKJ3R-9QYDQ-6M4QX
  Windows Product Key Hash: 288cWmNTPAHhyq5nifaCxMBQpPU=
  Windows Product ID: 00359-OEM-8704324-76158
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {F6271E03-7375-4884-97DE-2672A32AAECF}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.130828-1532
  TTS Error: T:20140321154602577-
  Validation Diagnostic:
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{F6271E03-7375-4884-97DE-2672A32AAECF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6M4QX</PKey><PID>00359-OEM-8704324-76158</PID><PIDType>3</PIDType><SID>S-1-5-21-2968296747-3726929840-1695222585</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7816</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V11.4</Version><SMBIOSVersion major="2" minor="8"/><Date>20140224000000.000000+000</Date></BIOS><HWID>83FF3907018400F4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 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
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, HomePremium edition
  Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
  Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00174-043-276158-02-2057-7601.0000-0802014
  Installation ID: 013202402006120053117725705625081886312690358070048126
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 6M4QX
  License Status: Licensed
  Remaining Windows rearm count: 5
  Trusted time: 22/03/2014 06:30:14
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 3:16:2014 05:16
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: MAAAAAEAAgABAAEAAAADAAAAAQABAAEAln0Gp7rtKCHCG5JcGr8WQwg1/3DIycj2
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID Consistent: N/A
  BIOS Information:
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            ALASKA        A M I
    FACP            ALASKA        A M I
    HPET            ALASKA        A M I
    MCFG            ALASKA        A M I
    FPDT            ALASKA        A M I
    SSDT            PmRef        Cpu0Ist
    SSDT            PmRef        Cpu0Ist
    SSDT            PmRef        Cpu0Ist
    SSDT            PmRef        Cpu0Ist
    ASF!            INTEL          HCG
    SSDT            PmRef        Cpu0Ist
  
  

  Saturday, March 22, 2014 6:31 AM
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  That looks better - now please attempt validation using Internet Explorer, at www.microsoft.com/genuine/validate - what happens?

  If it fails, please post another MGADiag report.

  If it passes, you're good to go.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Saturday, March 22, 2014 10:56 AM

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  That all passed, many thanks for your help :)
  

  Saturday, March 22, 2014 11:39 AM
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  Glad to hear it passed!

  Keep an eye on it for a few days - it still sounds to me like you had a malware infection of some kind, but it's possible that while MBAM didn't find anything, your virus scanner picked something up that MBAM missed, and removed it.

  Good luck

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  • Marked as answer by Jim Jennings78 Sunday, March 23, 2014 10:05 AM

  Saturday, March 22, 2014 12:06 PM

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