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Expired Subscription billed through Quest RRS feed

  • Question

  •  

    Help! my  window live one care subscription expired, I try to renew it then it just go to the Microsoft billing & account mgnt. then payment method is through quest my ISP.  Thy told (quest IT support) me to unstall this in then install it again nothing happen my subscription is still expired !! help !
    Sunday, September 14, 2008 4:07 PM

Answers

  • Verify if your computers date and time settings are correct.

     

    Open main screen of onecare.

    Check if you have, renew button available.

    Click on renew. Sign in with the Live ID, or the email address provided to you by QWEST.

    Sunday, September 14, 2008 4:23 PM

All replies

  • Verify if your computers date and time settings are correct.

     

    Open main screen of onecare.

    Check if you have, renew button available.

    Click on renew. Sign in with the Live ID, or the email address provided to you by QWEST.

    Sunday, September 14, 2008 4:23 PM
  •  

    -No renew icons on the billing and mgnt accout it just says billed through quest subscription expired.  About the time and date on my computer all are correct.

     

     

    Sunday, September 14, 2008 4:34 PM
  • Please contact support.

     

    How to reach support (FAQ) -

    http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

     

     

    Sunday, September 14, 2008 5:23 PM