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validating microsoft vista business with invalid license RRS feed

  • Question

  • we purchased some new computers with vista home edition and downloaded vista business off of the microsoft website and now it is saying that we need to validate.  we keep getting error codes when trying to enter in license keys.  can anyone please help?
    Thursday, September 10, 2009 4:22 PM

Answers

  • Hello MFBN Montana, 

      The computer currently has a KMS Client version of Vista Business installed.

      KMS Client versions of Vista are used thru a Volume License by Large Companies, Universities or Government Agencies to easily manage large numbers of Windows installs within their organization. A KMS Client version of Vista activates by connecting to the organization’s KMS Server that is located within the organization’s own network  (i.e. KMS Clients do not connect to Microsoft to Activate). 

      
    I suggest contacting your organization’s Network Administrator or IT Dept. for assistance in connecting to (and Activating with) your organization’s KMS Server.


    If you Are the organization’s Network Administrator or IT Dept, please see the following links for a
    dditional information regarding KMS (and other Volume License) Activation:

    Volume Activation 2.0 Operations Guide: http://technet.microsoft.com/en-us/library/cc303274.aspx

    How to troubleshoot Volume Activation error codes on Windows Vista-based computers: http://support.microsoft.com/kb/938450

    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Thursday, September 10, 2009 6:28 PM
    Thursday, September 10, 2009 6:28 PM

All replies

  • Hello MFBN Montana,

     Download and run the Genuine Diagnostics tool found at this link http://go.microsoft.com/fwlink/?linkid=52012

      Run the Tool, click "Continue" then click the "Copy" button. Return to this Thread and Paste the report into the thread along with a detailed description of the issue you are experiencing.

      Please also post the error code you get (if any) when you validate by clicking "Validate Windows" here: www.microsoft.com/genuine. The error code will be gray and in brackets at the end of the message on the page that says validation failed.  (It'll look something like this:  [0xC004C000]).


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, September 10, 2009 4:40 PM
  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-YXQRD-9QPV8-3YP9V
    Windows Product Key Hash: v4r5tOG7EE9bWksg5m1X17y4D/k=
    Windows Product ID: 89576-236-0200311-71860
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.0.6002.2.00010100.2.0.006
    ID: {E62FF383-8DB6-449B-86DD-DBF13CC0E453}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6002.lh_sp2rtm.090410-1830
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E62FF383-8DB6-449B-86DD-DBF13CC0E453}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010100.2.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3YP9V</PKey><PID>89576-236-0200311-71860</PID><PIDType>1</PIDType><SID>S-1-5-21-695818398-3695323620-1580619935</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro 220 Series </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.1.4</Version><SMBIOSVersion major="2" minor="5"/><Date>20090417000000.000000+000</Date></BIOS><HWID>930F3207018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>FX09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>BDA71E8048F9D88</Val><Hash>FEoqOqztLYNP7e0xghTiQorVZ+c=</Hash><Pid>89409-708-1079567-65342</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Business edition
    Description: Windows Operating System - Vista, VOLUME_KMSCLIENT channel
    Activation ID: 4f3d1606-3fea-4c01-be3c-8d671c401e3b
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89576-00142-236-020031-03-1033-6002.0000-2192009
    Installation ID: 011200910431326710165581854322617231834486894323902405
    Partial Product Key: 3YP9V
    License Status: Notification
    Notification Reason: 0xC004F056.

    Key Management Service client information
        Client Machine ID (CMID): 225c1fee-ef92-46fe-8768-cf9cb186ffa8
        DNS auto-discovery: KMS name not available
        KMS machine extended PID:
        Activation interval: 120 minutes
        Renewal interval: 10080 minutes

    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAIAAQABAAAAAQABAAEAeqjWNjAk8CLE2zylYB7y9BjrRhVGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   041709  APIC1908
      FACP   041709  FACP1908
      HPET   041709  OEMHPET
      MCFG   041709  OEMMCFG
      SLIC   DELL    FX09  
      OEMB   041709  OEMB1908
      GSCI   041709  GMCHSCI
      SSDT   DpgPmm  CpuPm

     

    Thursday, September 10, 2009 4:46 PM
  • Dan,
    I am also getting this when i click on the validate windows now button:

    Windows Activation

    Key management services (KMS) host could not be located in domain name system (DNS), please have your system administrator verify that a KMS is published correctly in DNS.  Learn more online.

    also this code is at the bottom:

    0x8007232B
    Thursday, September 10, 2009 4:50 PM
  • Hello MFBN Montana, 

      The computer currently has a KMS Client version of Vista Business installed.

      KMS Client versions of Vista are used thru a Volume License by Large Companies, Universities or Government Agencies to easily manage large numbers of Windows installs within their organization. A KMS Client version of Vista activates by connecting to the organization’s KMS Server that is located within the organization’s own network  (i.e. KMS Clients do not connect to Microsoft to Activate). 

      
    I suggest contacting your organization’s Network Administrator or IT Dept. for assistance in connecting to (and Activating with) your organization’s KMS Server.


    If you Are the organization’s Network Administrator or IT Dept, please see the following links for a
    dditional information regarding KMS (and other Volume License) Activation:

    Volume Activation 2.0 Operations Guide: http://technet.microsoft.com/en-us/library/cc303274.aspx

    How to troubleshoot Volume Activation error codes on Windows Vista-based computers: http://support.microsoft.com/kb/938450

    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Thursday, September 10, 2009 6:28 PM
    Thursday, September 10, 2009 6:28 PM