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Windows 7 not Genuine after update 10-10-2010 RRS feed

  • Question

  • After update KB972696 (MS Security Essentials) I get a notification that my W7 installation is not genuine.

    Here is the diagnostics output:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-2XBJK-G3P7W-32PT2

    Windows Product Key Hash: b3PmBsCpDtqHc7WjXWesPZ9oSps=

    Windows Product ID: 00359-OEM-8702182-77227

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    ID: {9938F7A2-FD48-4751-97DC-1B30A7645731}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.100618-1621

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Visio Professional 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Bas\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x80092003

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{9938F7A2-FD48-4751-97DC-1B30A7645731}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-32PT2</PKey><PID>00359-OEM-8702182-77227</PID><PIDType>3</PIDType><SID>S-1-5-21-3888318463-2409234458-300900015</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0201   </Version><SMBIOSVersion major="2" minor="4"/><Date>20060822000000.000000+000</Date></BIOS><HWID>8CBB3607018400FA</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><PidType>0</PidType></Product></Products><Applications><App Id="53" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Voer op een computer waarop Microsoft Windows (niet-kern) wordt uitgevoerd de opdracht 'slui.exe 0x2a 0xC004F012' uit om de fouttekst weer te geven.

    Fout: 0xC004F012 

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: N/A

    HealthStatus: 0x0000000000000010

    Event Time Stamp: 9:11:2010 23:12

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered File: %systemroot%\system32\sppobjs.dll

     

     

    HWID Data-->

    HWID Hash Current: OAAAAAIABAABAAEAAQADAAAAAQABAAEA6GFMxeGpwM2SRezYLveA+KwfgpiN75qIfKw17pIfKoU=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC A M I OEMAPIC 

      FACP A M I OEMFACP 

      MCFG A M I OEMMCFG 

      OEMB A M I AMI_OEM 

     

    Please advice.

     

     

    Sunday, October 10, 2010 10:44 AM

Answers

  • Very strange.

    I just rebooted and before login Windows told me my copy wasn't activated.

    skip - skip

    After login Essentials told me the same again but i noticed in | info about my PC" that it was activated (product key filled in)

    Then I let essentials do the check again and it was ok.

    Problem seems te be solved now.

     

    Sunday, October 10, 2010 12:26 PM

All replies

  • Very strange.

    I just rebooted and before login Windows told me my copy wasn't activated.

    skip - skip

    After login Essentials told me the same again but i noticed in | info about my PC" that it was activated (product key filled in)

    Then I let essentials do the check again and it was ok.

    Problem seems te be solved now.

     

    Sunday, October 10, 2010 12:26 PM
  • "Basju81" wrote in message news:952670eb-87db-4696-abc3-d125316dabf3...

    After update KB972696 (MS Security Essentials) I get a notification that my W7 installation is not genuine.

    Here is the diagnostics output:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-2XBJK-G3P7W-32PT2

    Windows Product Key Hash: b3PmBsCpDtqHc7WjXWesPZ9oSps=

    Windows Product ID: 00359-OEM-8702182-77227

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7600.2.00010300.0.0.003

     

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x80092003

     

    Licensing Data-->

    Voer op een computer waarop Microsoft Windows (niet-kern) wordt uitgevoerd de opdracht 'slui.exe 0x2a 0xC004F012' uit om de fouttekst weer te geven.

    Fout: 0xC004F012 

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: N/A

    HealthStatus: 0x0000000000000010

    Event Time Stamp: 9:11:2010 23:12

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered File: %systemroot%\system32\sppobjs.dll

     
    Your report shows a File mismatch - and a problem with licensing that may be the result of the mismatch.
     
    This error appears to have occurred some time ago - so it's unlikely that System Restore will be able to help.
    You should try using the System File Checker to restore the file -
     
    Click on the Start button
    type in the Search  box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
     - the Elevated Command Prompt window should pop up
    At the Command prompt, type
     
    SFC   /SCANNOW
     
    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot
    Visit the Validation site  http://www.microsoft.com/genuine and attempt to Validate Windows - again, make a note of error messages.
    Reboot.
    Run MGADiag again, and post the report, and error messages in your reply.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, October 10, 2010 12:40 PM
    Moderator
  • "Basju81" wrote in message news:fae2dec8-c3e3-4c77-8c2b-cb8aeea67f38...

    Very strange.

    I just rebooted and before login Windows told me my copy wasn't activated.

    skip - skip

    After login Essentials told me the same again but i noticed in | info about my PC" that it was activated (product key filled in)

    Then I let essentials do the check again and it was ok.

    Problem seems te be solved now.

     


    Please run another MGADiag report, and post the results.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, October 10, 2010 12:42 PM
    Moderator
  • Hi Noel,

     

    thanks for quick reply.

    Here's my new diag result:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-2XBJK-G3P7W-32PT2

    Windows Product Key Hash: b3PmBsCpDtqHc7WjXWesPZ9oSps=

    Windows Product ID: 00359-OEM-8702182-77227

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    ID: {9938F7A2-FD48-4751-97DC-1B30A7645731}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.100618-1621

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Visio Professional 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Bas\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{9938F7A2-FD48-4751-97DC-1B30A7645731}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-32PT2</PKey><PID>00359-OEM-8702182-77227</PID><PIDType>3</PIDType><SID>S-1-5-21-3888318463-2409234458-300900015</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0201   </Version><SMBIOSVersion major="2" minor="4"/><Date>20060822000000.000000+000</Date></BIOS><HWID>8CBB3607018400FA</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><PidType>0</PidType></Product></Products><Applications><App Id="53" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Versie van Software Licensing-service: 6.1.7600.16385

     

    Naam: Windows(R) 7, HomePremium edition

    Beschrijving: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel

    Activerings-id: 586bc076-c93d-429a-afe5-a69fbc644e88

    Toepassings-id55c92734-d682-4d71-983e-d6ec3f16059f

    Uitgebreide PID: 00359-00174-021-877227-02-1043-7600.0000-3052009

    Installatie-id020260882352254713785584572183040986831125796324039530

    URL van processorcertificaat: http://go.microsoft.com/fwlink/?LinkID=88338

    URL van computercertificaat: http://go.microsoft.com/fwlink/?LinkID=88339

    URL van gebruikte licentie: http://go.microsoft.com/fwlink/?LinkID=88341

    URL van productcodecertificaat: http://go.microsoft.com/fwlink/?LinkID=88340

    Gedeeltelijke productcode: 32PT2

    Licentiestatus: licentie

    Resterend aantal nieuwe Windows-activeringen: 3

    Vertrouwde tijd: 10-10-2010 15:05:09

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 9:11:2010 23:12

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: OAAAAAIABAABAAEAAQADAAAAAQABAAEA6GFMxeGpwM2SRezYLveA+KwfgpiN75qIfKw17pIfKoU=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC A M I OEMAPIC 

      FACP A M I OEMFACP 

      MCFG A M I OEMMCFG 

      OEMB A M I AMI_OEM 

     

     

    Sunday, October 10, 2010 1:06 PM
  • "Basju81" wrote in message news:686f2ad4-f20e-4f44-8d78-fd7e205e8bbd...

    Hi Noel,

     

    thanks for quick reply.

    Here's my new diag result:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-2XBJK-G3P7W-32PT2

    Windows Product Key Hash: b3PmBsCpDtqHc7WjXWesPZ9oSps=

    Windows Product ID: 00359-OEM-8702182-77227

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7600.2.00010300.0.0.003


    All looks good to me :)
    Well done!

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, October 10, 2010 2:26 PM
    Moderator