locked
Advice please RRS feed

  • Question

  • I've made a living with computer service for more than 16 years now. I've navigated 98-2000-XP and of course vista and now 7. Most of my knowledge has come from being an avid reader and the fact that I'm not shy about asking advice form a fellow tech when I need it. Apparently I must be doing a pretty good job, the vast majority of my customers are repeats and I've rarely come across anything I couldn't resolve using those techniques. Problem is I really want certification. (Desktop Tech). I tried before when XP was introduced, but honestly, I had a great deal of difficulty finding the study material I needed back then, so I just gave up. I'd appreciate it if someone might advise me on which direction I need to take at this point. Thanks in advance.
    Thursday, May 17, 2012 10:36 AM

Answers

  • MCITP: Windows 7, Enterprise Desktop Support Technician

    requires two exams 70-680 and 70-681.

    I would recommend the following books.

    http://www.microsoft.com/learning/en/us/Book.aspx?ID=13911&locale=en-us for 70-680

    MCITP Self-Paced Training Kit (Exam 70-685): Windows 7 Enterprise Desktop Support Technician for 70-685

    These are the books recommended by Microsoft and I have found them very useful not only for the test but for reference in day to day tasks as well. The practice questions in the back are great because they give great explanation of why the answer was what it was. There are other options for preperation from microsoft as well and they are listed here for the Windows 7 exam:

    http://www.microsoft.com/learning/en/us/certification/cert-windowsclient.aspx#tab2

    Of course nothing beats hands on experience but with that combined with these books you should have great success.

    Good Luck!

    Thursday, May 17, 2012 7:26 PM

All replies

  • MCITP: Windows 7, Enterprise Desktop Support Technician

    requires two exams 70-680 and 70-681.

    I would recommend the following books.

    http://www.microsoft.com/learning/en/us/Book.aspx?ID=13911&locale=en-us for 70-680

    MCITP Self-Paced Training Kit (Exam 70-685): Windows 7 Enterprise Desktop Support Technician for 70-685

    These are the books recommended by Microsoft and I have found them very useful not only for the test but for reference in day to day tasks as well. The practice questions in the back are great because they give great explanation of why the answer was what it was. There are other options for preperation from microsoft as well and they are listed here for the Windows 7 exam:

    http://www.microsoft.com/learning/en/us/certification/cert-windowsclient.aspx#tab2

    Of course nothing beats hands on experience but with that combined with these books you should have great success.

    Good Luck!

    Thursday, May 17, 2012 7:26 PM
  • Much thanks for the input Nate...it will be put to use and appreciated.
    Saturday, May 19, 2012 5:48 AM