Answered by:
iaStor.sys

Question
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windows xp home service pack 2 home edition
i am trying to reinstall windows xp sp2 onto my laptop, only when my computer restarts for the setup the blue screen appears and an error message occurs saying the 'iaStor.sys' file can not be found.
Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key Hash: AhLZ50FiGIAYv8mzGPQYadOviJo=
Windows Product ID: 76477-OEM-2111907-00117
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {4BF3C3F6-DA14-48D0-9E56-385178C10C66}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.17.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4BF3C3F6-DA14-48D0-9E56-385178C10C66}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9HR23</PKey><PID>76477-OEM-2111907-00117</PID><PIDType>2</PIDType><SID>S-1-5-21-4036559231-2534630498-3440772501</SID><SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>AMILO L7310</Model></SYSTEM><BIOS><Manufacturer>Insyde Software Corporation</Manufacturer><Version>R1.05 </Version><SMBIOSVersion major="2" minor="3"/><Date>20051123000000.000000+000</Date><SLPBIOS>FSC SYSTEM, FUJITSU SIEMENS, FUJITSU SIEMENS, FSC SYSTEM</SLPBIOS></BIOS><HWID>95CA3707018400D2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Fujitsu Siemens Computers</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.7.17.0"/><File Name="WgaLogon.dll" Version="1.7.17.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>4D30FABEC8D8D00</Val><Hash>nooUqYCyTNpJ7rPJuuDGnusFQsg=</Hash><Pid>73931-640-8410017-57025</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1FFB0:Fujitsu Siemens Computers|B1BC:Fujitsu Siemens Computers|B1C4:Siemens AG
Marker string from OEMBIOS.DAT: FSC SYSTEM, FUJITSU SIEMENS, FUJITSU SIEMENS, FSC SYSTEM
OEM Activation 2.0 Data-->
N/A
- Split by Stephen Holm Monday, May 4, 2009 11:56 PM
Monday, May 4, 2009 11:04 PM
Answers
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Hello Beegle,
Thank you for visiting the Windows Genuine Advantage (WGA) program forum. Your post is out of scope for the WGA program forum as well as out of our expertise. I suggest posting your question to the “Discussions in Windows XP General” or the “Discussions in Windows XP Newsgroups” here:
http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx
If you should have other non-WGA questions please visit our communities/articles/support webpage for helpful information:
http://www.microsoft.com/atwork/support.mspx
Thank you for visiting the WGA program forum.
Stephen
Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm- Marked as answer by Stephen Holm Tuesday, May 5, 2009 12:00 AM
Monday, May 4, 2009 11:59 PM