Renewing with a product Key--ERROR 8059

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  Hi, i was trying to renew my Live One care with my existing product key, everytime i try, it tells me that that product key has been used for the maximum purchases allowed, while i only i used The CD twice..... it sais that that is ERROR 8059: this is what shows up:

  	The prepaid subscription PIN has already been used for the maximum purchases allowed.
  	If you get this message more than once, report it as a recurring problem.
  	Message 8059

  Saturday, September 13, 2008 7:09 PM