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CRM for outlook: error on tracking RRS feed

  • Question

  • Hi,

    When i want to track an email, and click on set regarding, the "Look up record" shows up.

    Then, when i change the lookup value in "Look for", I always get following error:

    If i click OK, the pop-up won't go away. When clicking on cancel, following Script Error occurs:

    lookup error

    So i can not track mails anymore.. It worked before..

    Anyone has an idea what the problem could be?

    Friday, October 3, 2014 6:57 AM

All replies

  • I already reinstalled CRM for Outlook, removed all the files and registry keys.
    Also did a reinstall of Outlook.

    Tracking mails on this computer to another organization works just fine.

    When using another pc with the same account, it is also possible to track mails.
    I guess there is something wrong on my pc?

    Anyone had the same issue?

    Thanks

    Wednesday, October 8, 2014 9:01 AM