locked
Issue with windows 2008 std validation RRS feed

  • Question

  • Hi there, we are a msdn BizSpark member so our software and key all come from MSDN. Just now, our test 2008 Server started displaying validation invalid message and below is the diag tool run result...

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-VWXK6-X8JC9-BFGM2
    Windows Product Key Hash: Q7VNC5MPxsgeWiB92qo4qftsxCk=
    Windows Product ID: 92573-082-2500115-76104
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.0.6001.2.00030110.1.0.000
    ID: {460CC091-63F3-4966-A2FA-B6B406BF856C}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Server (R) 2008 Standard
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.090302-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Ultimate 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Administrator\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{460CC091-63F3-4966-A2FA-B6B406BF856C}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00030110.1.0.000</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BFGM2</PKey><PID>92573-082-2500115-76104</PID><PIDType>1</PIDType><SID>S-1-5-21-608670732-2294823761-3746564105</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio XPS 1340</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="5"/><Date>20090504000000.000000+000</Date></BIOS><HWID>F9303507018400F8</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>B0BF823714256BC</Val><Hash>hkHlXgrcRNV9W2sj+KRwYCRt0Ws=</Hash><Pid>81608-862-4551067-65733</Pid><PidType>8</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1648, 9) (null): 0xC004E017

    HWID Data-->
    HWID Hash Current: PAAAAAIABAABAAEAAgACAAAAAwABAAEAJJRyJSZVS0n4SVDDlpkATpIGhKGN7/L0WofcIlx3WlusVkbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC 
      FACP   NVIDIA  MCP79  
      HPET   PTLTD   HPETTBL
      BOOT   PTLTD   $SBFTBL$
      MCFG   PTLTD     MCFG 
      SLIC   DELL    QA09  
      OSFR   DELL    DELL   
      SSDT   PmRef  Cpu0Tst
      SSDT   PmRef  Cpu0Tst
      SSDT   PmRef  Cpu0Tst
      SSDT   PmRef  Cpu0Tst
      SSDT   PmRef  Cpu0Tst
      SSDT   PmRef  Cpu0Tst
      SSDT   PmRef  Cpu0Tst
      SSDT   PmRef  Cpu0Tst
      SSDT   PmRef  Cpu0Tst


    Please help!

    Tuesday, September 1, 2009 4:04 AM

Answers

  • Hello nick_buzzchannel,

      I believe that there is something wrong with the Server's Licensing Store.  Now, I usually work on consumer products, so I don't have much experience with Servers, but the below steps did resolve the one Server 2008 Licensing Store issue I had previously seen

     The first set will attempt to reset the Store and the second set will recreate it.  Try the first set and if that doesn't work, move on to the next.

    1) Click the option that launches an Internet Browser
    2) Type: %windir%\system32 into the address field
    3) Find the file cmd.exe
    4) Right-click on cmd.exe and select Run as Administrator
    5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms
    6) Hit the Enter key
    7) Reboot twice

    1) Return to the cmd windows 
    2) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    3) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    4) Type: rename tokens.dat tokens.bar
    5) Type: cd %windir%\system32
    6) Type: net start slsvc
    7) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    8) Reboot Twice
    9) You may be required to enter the Product Key

    Hope that helps,
    Darin MS

    Tuesday, September 1, 2009 6:57 PM

All replies

  • Hello nick_buzzchannel,

      I believe that there is something wrong with the Server's Licensing Store.  Now, I usually work on consumer products, so I don't have much experience with Servers, but the below steps did resolve the one Server 2008 Licensing Store issue I had previously seen

     The first set will attempt to reset the Store and the second set will recreate it.  Try the first set and if that doesn't work, move on to the next.

    1) Click the option that launches an Internet Browser
    2) Type: %windir%\system32 into the address field
    3) Find the file cmd.exe
    4) Right-click on cmd.exe and select Run as Administrator
    5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms
    6) Hit the Enter key
    7) Reboot twice

    1) Return to the cmd windows 
    2) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    3) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    4) Type: rename tokens.dat tokens.bar
    5) Type: cd %windir%\system32
    6) Type: net start slsvc
    7) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    8) Reboot Twice
    9) You may be required to enter the Product Key

    Hope that helps,
    Darin MS

    Tuesday, September 1, 2009 6:57 PM
  • Hi Darin,

    Thank you very much for your suggestion but we cannot verify if it resolves our issue as we have rebuilt the server. Luckily it is a test server.

    Mind if I ask... Knowing that this "Server's Licensing Store" issue will stop user from interactive logon but will it also stop all the services affected box offers? If so, that is a very bad news to all production 2008 server.

    If you know a better forum to discuss this issue on this product. Please kindly let us know.


    Thank you!
    Ramins 
    (on behalf of Nick)
    Tuesday, September 1, 2009 10:23 PM
  • Hi Ramins,

      I do not know the answer to your question, but I can recommend a place to look and ask.  The Windows Server 2008 Community page http://www.microsoft.com/windowsserver2008/en/us/community.aspx has links to Forums, Blogs, webcasts and other resources that you may find helpful.

    Sorry I couldn't be more help,
    Darin MS
    Thursday, September 3, 2009 7:24 PM