Answered by:
Issue with windows 2008 std validation

Question
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Hi there, we are a msdn BizSpark member so our software and key all come from MSDN. Just now, our test 2008 Server started displaying validation invalid message and below is the diag tool run result...
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-VWXK6-X8JC9-BFGM2
Windows Product Key Hash: Q7VNC5MPxsgeWiB92qo4qftsxCk=
Windows Product ID: 92573-082-2500115-76104
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.0.6001.2.00030110.1.0.000
ID: {460CC091-63F3-4966-A2FA-B6B406BF856C}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Server (R) 2008 Standard
Architecture: 0x00000009
Build lab: 6001.vistasp1_gdr.090302-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Ultimate 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Administrator\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{460CC091-63F3-4966-A2FA-B6B406BF856C}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00030110.1.0.000</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BFGM2</PKey><PID>92573-082-2500115-76104</PID><PIDType>1</PIDType><SID>S-1-5-21-608670732-2294823761-3746564105</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio XPS 1340</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="5"/><Date>20090504000000.000000+000</Date></BIOS><HWID>F9303507018400F8</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>QA09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>B0BF823714256BC</Val><Hash>hkHlXgrcRNV9W2sj+KRwYCRt0Ws=</Hash><Pid>81608-862-4551067-65733</Pid><PidType>8</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1648, 9) (null): 0xC004E017HWID Data-->
HWID Hash Current: PAAAAAIABAABAAEAAgACAAAAAwABAAEAJJRyJSZVS0n4SVDDlpkATpIGhKGN7/L0WofcIlx3WlusVkbKOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP NVIDIA MCP79
HPET PTLTD HPETTBL
BOOT PTLTD $SBFTBL$
MCFG PTLTD MCFG
SLIC DELL QA09
OSFR DELL DELL
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
SSDT PmRef Cpu0Tst
Please help!Tuesday, September 1, 2009 4:04 AM
Answers
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Hello nick_buzzchannel,
I believe that there is something wrong with the Server's Licensing Store. Now, I usually work on consumer products, so I don't have much experience with Servers, but the below steps did resolve the one Server 2008 Licensing Store issue I had previously seen
The first set will attempt to reset the Store and the second set will recreate it. Try the first set and if that doesn't work, move on to the next.
1) Click the option that launches an Internet Browser
2) Type: %windir%\system32 into the address field
3) Find the file cmd.exe
4) Right-click on cmd.exe and select Run as Administrator
5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms
6) Hit the Enter key
7) Reboot twice1) Return to the cmd windows
2) Type: net stop slsvc (it may ask you if you are sure, select yes)
3) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
4) Type: rename tokens.dat tokens.bar
5) Type: cd %windir%\system32
6) Type: net start slsvc
7) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
8) Reboot Twice
9) You may be required to enter the Product Key
Hope that helps,
Darin MS- Marked as answer by Darin Smith MS Tuesday, September 1, 2009 6:58 PM
- Unmarked as answer by Darin Smith MS Tuesday, September 1, 2009 6:58 PM
- Proposed as answer by Darin Smith MS Tuesday, September 1, 2009 6:58 PM
- Marked as answer by nick_buzzchannel Tuesday, September 1, 2009 10:02 PM
Tuesday, September 1, 2009 6:57 PM
All replies
-
Hello nick_buzzchannel,
I believe that there is something wrong with the Server's Licensing Store. Now, I usually work on consumer products, so I don't have much experience with Servers, but the below steps did resolve the one Server 2008 Licensing Store issue I had previously seen
The first set will attempt to reset the Store and the second set will recreate it. Try the first set and if that doesn't work, move on to the next.
1) Click the option that launches an Internet Browser
2) Type: %windir%\system32 into the address field
3) Find the file cmd.exe
4) Right-click on cmd.exe and select Run as Administrator
5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms
6) Hit the Enter key
7) Reboot twice1) Return to the cmd windows
2) Type: net stop slsvc (it may ask you if you are sure, select yes)
3) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
4) Type: rename tokens.dat tokens.bar
5) Type: cd %windir%\system32
6) Type: net start slsvc
7) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
8) Reboot Twice
9) You may be required to enter the Product Key
Hope that helps,
Darin MS- Marked as answer by Darin Smith MS Tuesday, September 1, 2009 6:58 PM
- Unmarked as answer by Darin Smith MS Tuesday, September 1, 2009 6:58 PM
- Proposed as answer by Darin Smith MS Tuesday, September 1, 2009 6:58 PM
- Marked as answer by nick_buzzchannel Tuesday, September 1, 2009 10:02 PM
Tuesday, September 1, 2009 6:57 PM -
Hi Darin,Thank you very much for your suggestion but we cannot verify if it resolves our issue as we have rebuilt the server. Luckily it is a test server.Mind if I ask... Knowing that this "Server's Licensing Store" issue will stop user from interactive logon but will it also stop all the services affected box offers? If so, that is a very bad news to all production 2008 server.If you know a better forum to discuss this issue on this product. Please kindly let us know.Thank you!Ramins(on behalf of Nick)Tuesday, September 1, 2009 10:23 PM
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Hi Ramins,
I do not know the answer to your question, but I can recommend a place to look and ask. The Windows Server 2008 Community page http://www.microsoft.com/windowsserver2008/en/us/community.aspx has links to Forums, Blogs, webcasts and other resources that you may find helpful.
Sorry I couldn't be more help,
Darin MSThursday, September 3, 2009 7:24 PM