Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Auto-save in CRM 2013 when adding Quote Products and Opportunity Products RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi

    I have a strange problem which arise when I try to add a write-in product to a Quote or Opportunity, as soon as I've added a price to the list the form starts to auto-save every second until I either close the form or hit refresh. This makes it impossible to add another product at all since if I've written something it the marker disappears and the text gets marked instead.

    Did anyone else have this problem?

    I have imported a solution from an old crm 2011 installation to see if it works, there is some scripting in the background which I've tried to disable but still the same results.

    Any ideas on why this is happening?

    With regards

    Marcus Hansson


    • Edited by Shindaa Thursday, June 19, 2014 8:44 AM
    Thursday, June 19, 2014 8:43 AM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi Shindaa,

    To verify that it is the auto-save which is causing the issue, could you please try disabling it with 1 of the 2 methods provided in my blog and see if the problem disappears?

    http://atomiccoder.wordpress.com/2013/10/24/crm-2013-javascript-disabling-form-autosave/

    ~ Atomic Coder

    Friday, June 20, 2014 10:16 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi

    I've tested the methods in your post and it still fires the auto-save event or auto-refresh, but the OnSave-event does not get triggered. Every change I've done still gets saved even though the OnSave-event does not get triggered. The OnSave-event does get triggered if I do a normal Save, though, the previous auto-save still continues to fire even if the script gets executed.

    save

    I did notice that it no longer triggers on the opportunity-form when I add a write in product. I've also tried this from a clean CRM 2013 environment and this does not happen. One thing which differs this is that I've imported a solution from CRM 2011 to this 2013-environment, but removed all related to the 2011 solution in the form (all user added changes, don't know if anything from Microsoft might have been transferred together with the solution?).

    With Regards

    Marcus Hansson

    Tuesday, June 24, 2014 7:03 AM