none
Windows 7 not genuine 0xc004f200

    Question

  • Diagnostic Report (1.7.0069.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine (WGA unsupported OS)
    Validation Code: 6
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-C7288-J276C-7378G
    Windows Product Key Hash: ReaGNAJI0JHjr7emHU/ziDobzH0=
    Windows Product ID: 00359-OEM-9806766-62711
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 6.1.7601.2.00010300.1.0.000
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {FAA78199-B2C6-4262-8ACF-3076C7D910F2}(3)
    Is Admin: No
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 111 Unsupported OS
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2920-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FAA78199-B2C6-4262-8ACF-3076C7D910F2}</UGUID><Version>1.7.0069.0</Version><OS>6.1.7601.2.00010300.1.0.000</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7378G</PKey><PID>00359-OEM-9806766-62711</PID><PIDType>0</PIDType><SID>S-1-5-21-208132530-577306092-678768757</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>VT667AA-ABG CQ3210AN</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.17   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100107000000.000000+000</Date></BIOS><HWID>F8AF3607018400F4</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>111</Result><Products/></Office></Software></GenuineResults> 

    I've looked around and most answers are either "Yes, your product is not gebnuine" or point to rebuilding the token key via this advice:

     

    1) Click the Start button
    2) Type: CMD.exe in the start search field 
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc  (it may ask you if you are sure, select yes)
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: slui
    8) After a couple of seconds Windows Activation dialog will appear. You likely be asked to re-enter your product key and/or re-activate.

    If I follow this advice, at number 7 I get the message saying it's not genuine and it attempts to validate. First time it said it was genuine, but upon reboot the problem returned. This time it has failed with this message

    Windows Activation Technologies detected and repaired an activation exploit (used to prevent Windows 7 licensing from operating properly).

    This is a chain-store bought computer so genuineness (is that a word) shouldn't be a problem.. help!


    Sunday, June 12, 2011 3:39 AM

Answers

  • "Mike New Zealand" wrote in message news:02550c4b-70ce-4123-a4a6-0e6c66b169e9...

    It certainly has been restarted more than once since the 4th and the instructions above look dispiritingly close to what I tried already (see bottom of first post), but I shall follow your instructions and post the results in about 15 hours.

    As an aside, I appreciate MS's position with Compaq and whose responsibility it is to support the OS, but have you tried dealing with Compaq/HP? Their answer is to refer people back to MS or just say "Reformat". They aren't the technicians that MS are. Very frustrating. Which is why I appreciate your help all the more.

     

    There are 'fixes' out there involving marking slui.exe as being a virus and having it permanently assigned to a quarantine vault, but I'd rather a) find out why this is happening and b) fix it properly, so thanks again.


    If there are any 'fixes' out there recommending removing slui.exe - then whoever uses them will not be able to use their system again until it's fixed :) It's one of the files monitored by the system, and if it's not present and correct, the system will present a non-genuine notice if it's unable to correct it itself (through VSS, etc)
     
    Unfortunately I have all too much experience of OEM 'support' - which is basically 'if it's out of warranty, don't bother us', and even if it is in warranty all too often they will use the Recovery system as a first-try cure-all (which sometimes doesn't work!) without warning the user to back up their data first.
     
    Sorry - I read George's response to your original post, but never read the post itself..... (and since you've already attempted the fix once, this time through you'll have to change the target filename to tokens.bar2 )
    The instructions you quote there are wrong in a number of ways - and there's no indication in either of your reports of the presence of an Activation Exploit. It's of course possible that it was removed during the processes that you ran, or by the action of the WAT update.
     
    Unfortunately, if it is the case that an Activation Exploit was found there's always the possibility of other residuals from it affecting the OS. I would suggest running a full CHKDSK /R and a SFC /SCANNOW  (in that order) followed by an full AV scan with updated definitions, and an anti-malware scan with at least Malwarebytes Anti-Malware (www.malwarebytes.org ) and see if anything pops up.
     
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, June 13, 2011 9:44 AM

All replies

  • looks like you are using an old mga diagnostic tool.use this one.

      In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    Sunday, June 12, 2011 5:12 AM
  • Thanks for that - new logfile:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-C7288-J276C-7378G
    Windows Product Key Hash: ReaGNAJI0JHjr7emHU/ziDobzH0=
    Windows Product ID: 00359-OEM-9806766-62711
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {5F4B0F66-9492-4061-A00E-F2C9E60974EB}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error: T:20110604141728907-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5F4B0F66-9492-4061-A00E-F2C9E60974EB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7378G</PKey><PID>00359-OEM-9806766-62711</PID><PIDType>8</PIDType><SID>S-1-5-21-208132530-577306092-678768757</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>VT667AA-ABG CQ3210AN</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.17   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100107000000.000000+000</Date></BIOS><HWID>F8AF3607018400F4</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-067-662711-02-5129-7601.0000-1632011
    Installation ID: 008381495411382894151892378256963890314356187816938991
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7378G
    License Status: Notification
    Notification Reason: 0xC004FE00.
    Remaining Windows rearm count: 5
    Trusted time: 13/06/2011 1:22:35 p.m.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:1:2011 16:44
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEAeqgioSL/gCCGGKZ96J6yFxh5

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      OEMB   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC


    --------

     

    Any help?

     

    Monday, June 13, 2011 1:23 AM
  • From what I understand, validation code 50 means invalid licence, which would tally with what it is saying, but this is a chain store bought, Win7 pre-loaded Compaq.

     

    I've just had a blazing row with MS who told me that they need the X code from the installation CD. Compaq not only don't give you one in the first place but they won't supply one - they told me to make a recovery disk. Obviously this won't be any use to MS in getting the X code from the centre. However Compaq did do two things: they told me where to find the X code (they print it with the Product key) and they added that they couldn't help and my only option was to reinstall Windows. Not only is that a sledgehammer approach, but there is nothing to say that the problem won't immediately arise again.

    I called MS back to tell them the good news about having the X code (X15-53758) and they said they needed the disk. When I said I had the information they had asked for the guy just repeated they needed the disk. Eventually, and after telling me to get the disk from CQ many times, they said it was Compaq's problem as it was their license. I don't understand this attitude when I can prove its authenticity - and if you like I'm happy to add a scan of the product key.

    I'm expecting the stock answer of "This is an invalid licence - go buy a new one" or "This must be someone else's licence" but neither are fair - this is a MS cockup that must have a simple fix. Obviously something has told not only this machine, but the MGA tool that this is an invalid licence - yet I can see it on the side of the case, I have the receipts etc - what can I do to convince anyone its genuine?

    I hope

     

    Monday, June 13, 2011 1:39 AM
  • "Mike New Zealand" wrote in message news:34188923-a9f4-4d79-9c2b-fb7eeebd062d...

    From what I understand, validation code 50 means invalid licence, which would tally with what it is saying, but this is a chain store bought, Win7 pre-loaded Compaq.

     

    I've just had a blazing row with MS who told me that they need the X code from the installation CD. Compaq not only don't give you one in the first place but they won't supply one - they told me to make a recovery disk. Obviously this won't be any use to MS in getting the X code from the centre. However Compaq did do two things: they told me where to find the X code (they print it with the Product key) and they added that they couldn't help and my only option was to reinstall Windows. Not only is that a sledgehammer approach, but there is nothing to say that the problem won't immediately arise again.

    I called MS back to tell them the good news about having the X code (X15-53758) and they said they needed the disk. When I said I had the information they had asked for the guy just repeated they needed the disk. Eventually, and after telling me to get the disk from CQ many times, they said it was Compaq's problem as it was their license. I don't understand this attitude when I can prove its authenticity - and if you like I'm happy to add a scan of the product key.

    I'm expecting the stock answer of "This is an invalid licence - go buy a new one" or "This must be someone else's licence" but neither are fair - this is a MS cockup that must have a simple fix. Obviously something has told not only this machine, but the MGA tool that this is an invalid licence - yet I can see it on the side of the case, I have the receipts etc - what can I do to convince anyone its genuine?

    I hope

     


    The problem you have may be related to the Trusted Store Tamper that appeared on your system on 4th June - have you rebooted the system since then? If so then your problem probably lies elsewhere, so read on. If not, then do so now please, and run another MGADiag report and post that.
    Compaq is responsible for supporting the OS on your machine - it's one of the reasons that they get such a large discount on the retail price - not MS, which is why MS wanted the details of the disk, as they would have assisted if it was a Retail copy.
     
    Having said all that, there seems to be no obvious reason (apart from that Tamper) for your problem - which (if it's not the Tamper) would probably mean that the probem lies in the licensing store.
     
    Recreate the Licensing Store
        1) Click Start button.
        2) Type: CMD.exe into the 'Search programs and files' field
        3) Right-Click on CMD.exe and select Run as Administrator
        4) Type: net stop sppsvc   (It may ask you if you are sure, select yes)
        Note: the Software Protection service may not be running, this is ok.
        5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
        6) Type: rename tokens.dat tokens.bar
        7) Type: cd %windir%\system32
        8) Type: net start sppsvc
        9) Type: slui.exe
        10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
        
        Run MGADiag again, and post the report
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, June 13, 2011 7:00 AM
  • It certainly has been restarted more than once since the 4th and the instructions above look dispiritingly close to what I tried already (see bottom of first post), but I shall follow your instructions and post the results in about 15 hours.

    As an aside, I appreciate MS's position with Compaq and whose responsibility it is to support the OS, but have you tried dealing with Compaq/HP? Their answer is to refer people back to MS or just say "Reformat". They aren't the technicians that MS are. Very frustrating. Which is why I appreciate your help all the more.

     

    There are 'fixes' out there involving marking slui.exe as being a virus and having it permanently assigned to a quarantine vault, but I'd rather a) find out why this is happening and b) fix it properly, so thanks again.

    Monday, June 13, 2011 9:05 AM
  • "Mike New Zealand" wrote in message news:02550c4b-70ce-4123-a4a6-0e6c66b169e9...

    It certainly has been restarted more than once since the 4th and the instructions above look dispiritingly close to what I tried already (see bottom of first post), but I shall follow your instructions and post the results in about 15 hours.

    As an aside, I appreciate MS's position with Compaq and whose responsibility it is to support the OS, but have you tried dealing with Compaq/HP? Their answer is to refer people back to MS or just say "Reformat". They aren't the technicians that MS are. Very frustrating. Which is why I appreciate your help all the more.

     

    There are 'fixes' out there involving marking slui.exe as being a virus and having it permanently assigned to a quarantine vault, but I'd rather a) find out why this is happening and b) fix it properly, so thanks again.


    If there are any 'fixes' out there recommending removing slui.exe - then whoever uses them will not be able to use their system again until it's fixed :) It's one of the files monitored by the system, and if it's not present and correct, the system will present a non-genuine notice if it's unable to correct it itself (through VSS, etc)
     
    Unfortunately I have all too much experience of OEM 'support' - which is basically 'if it's out of warranty, don't bother us', and even if it is in warranty all too often they will use the Recovery system as a first-try cure-all (which sometimes doesn't work!) without warning the user to back up their data first.
     
    Sorry - I read George's response to your original post, but never read the post itself..... (and since you've already attempted the fix once, this time through you'll have to change the target filename to tokens.bar2 )
    The instructions you quote there are wrong in a number of ways - and there's no indication in either of your reports of the presence of an Activation Exploit. It's of course possible that it was removed during the processes that you ran, or by the action of the WAT update.
     
    Unfortunately, if it is the case that an Activation Exploit was found there's always the possibility of other residuals from it affecting the OS. I would suggest running a full CHKDSK /R and a SFC /SCANNOW  (in that order) followed by an full AV scan with updated definitions, and an anti-malware scan with at least Malwarebytes Anti-Malware (www.malwarebytes.org ) and see if anything pops up.
     
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, June 13, 2011 9:44 AM
  • Didn't manage to get to the machine today, but I'll run the whole batch asap and let you know.
    Tuesday, June 14, 2011 4:44 AM
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
    Windows Product ID: 00426-292-0000007-85331
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {878333F8-63BE-477F-881C-947397C914DC}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.9.1
    Signed By: N/A, hr = 0x800b0100
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: Yes
    Version: 1.9.9.1
    WgaTray.exe Signed By: N/A, hr = 0x800b0100
    WgaLogon.dll Signed By: N/A, hr = 0x800b0100

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{878333F8-63BE-477F-881C-947397C914DC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85331</PID><PIDType>5</PIDType><SID>S-1-5-21-1372175869-3877124695-1743021268</SID><SYSTEM><Manufacturer>Acer      </Manufacturer><Model>Aspire 4930     </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.10</Version><SMBIOSVersion major="2" minor="4"/><Date>20080729000000.000000+000</Date></BIOS><HWID>4CB03007018400FA</HWID><UserLCID>041E</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification><File Name="WgaTray.exe" Version="1.9.9.1"/><File Name="WgaLogon.dll" Version="1.9.9.1"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65020</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:15:2011 19:07
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAAACAAAAAwABAAEAJJQanbj9zJ56f+AVJEPeVUTYWgEaMUIiVDkqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACRSYS  ACRPRDCT
      FACP   ACRSYS  ACRPRDCT
      HPET   ACRSYS  ACRPRDCT
      BOOT   ACRSYS  ACRPRDCT
      MCFG   ACRSYS  ACRPRDCT
      ASF!   ACRSYS  ACRPRDCT
      SLIC   ACRSYS  ACRPRDCT
      SSDT   PmRef  CpuPm

     

    Friday, June 17, 2011 12:39 AM
  • "satarn" wrote in message news:6463c16d-3cab-4d07-9a5c-8086ac01918c...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
    Windows Product ID: 00426-292-0000007-85331
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001

    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

     


    Please repost your report to your OWN NEW thread - this avoids confusion for all.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, June 17, 2011 7:06 AM
  • Didn't manage to get to the machine today, but I'll run the whole batch asap and let you know.


    No further reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Friday, June 17, 2011 6:14 PM
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {F1BC5DDD-2DD8-44CE-BAEB-658E5A811434}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.120401-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F1BC5DDD-2DD8-44CE-BAEB-658E5A811434}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-4162809925-592545973-1575495789</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.50</Version><SMBIOSVersion major="2" minor="6"/><Date>20101231000000.000000+000</Date></BIOS><HWID>DBBA3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Bangladesh Standard Time(GMT+06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65353</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600400-02-1033-7600.0000-2742012
    Installation ID: 013053951685090490103384606250998321991482196260221802
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: P4K27
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 10/1/2012 7:47:22 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EE7
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:29:2012 14:27
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAwABAAEAAAABAAAAAQABAAEAJJQmUd4oDFSgmBSxMM0orOa1DANcXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            123110        APIC1103
      FACP            A_M_I         OEMFACP
      MCFG            123110        OEMMCFG
      OEMB            123110        OEMB1103
      AAFT            123110        OEMAAFT
      GSCI            123110        GMCHSCI
      SSDT            DpgPmm        CpuPm
      SLIC            ACRSYS        ACRPRDCT

    Monday, October 01, 2012 2:16 AM
  • Most Activation and Validation issues look the same, on the surface, but can have many different causes and fixes. This is why we ask for a diagnostic report and this is also why we ask that you create your own thread for your issue (in other words, don't post your issue in another person's thread).

    It just becomes too complicated to try to troubleshoot multiple different issues in the same thread.

    having said that, both your windows and office are counterfeit.

    Monday, October 01, 2012 2:20 AM