Answered by:
i might have counterfit software cant tell

Question
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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GW27Q-4DXPG-RQP78
Windows Product Key Hash: Adl2WDjwXbYPn1GxYSKkIZqUyUQ=
Windows Product ID: 00359-OEM-8992687-00243
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {EA283159-F7F1-4D18-BD24-567F0B473FF7}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_ldr.161011-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{EA283159-F7F1-4D18-BD24-567F0B473FF7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RQP78</PKey><PID>00359-OEM-8992687-00243</PID><PIDType>2</PIDType><SID>S-1-5-21-1371619865-1268211870-2669126754</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>E4610</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>CO96510J.15A.0193.2007.1105.2116</Version><SMBIOSVersion major="2" minor="4"/><Date>20071105000000.000000+000</Date></BIOS><HWID>8DAE3507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800243-02-1033-7601.0000-0452017
Installation ID: 008563967722590590045860104720653294620452435515424501
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RQP78
License Status: Initial grace period
Time remaining: 5340 minute(s) (3 day(s))
Remaining Windows rearm count: 2
Trusted time: 3/13/2017 6:56:42 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004B100
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:5:2017 02:48
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: OgAAAAEACAABAAIAAAABAAAAAQABAAEA6GE2YAxXMu6Kb8aYJNouaS737NgSFla/DEzokOR3jEMqhQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC GATEWA SYSTEM
FACP GATEWA SYSTEM
MCFG GATEWA SYSTEM
WDDT GATEWA SYSTEM
ASF! GATEWA SYSTEM
SLIC GATEWA SYSTEM
SSDT GATEWA CpuPm
SSDT GATEWA CpuPm
SSDT GATEWA CpuPm
SSDT GATEWA CpuPm
SSDT GATEWA CpuPm
TCPA INTEL TIANO
Monday, March 13, 2017 12:05 PM
Answers
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Unfortunately, your Gateway model E4610 PC (built in 2007) has a counterfeit copy of Windows 7 Home Premium installed. You can purchase a genuine edition of Windows 7 and perform a "clean install".
Carey Frisch
- Proposed as answer by Carey FrischMVP, Moderator Wednesday, March 15, 2017 5:00 AM
- Marked as answer by Noel D PatonModerator Wednesday, March 22, 2017 11:05 AM
Monday, March 13, 2017 6:02 PMModerator