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Unable to connect to my WHS 2011 from a client PC running Windows XP sp3. RRS feed

  • Question

  • Using Launchpad I can run Remote Web Access. But when I try to Connect to my Windows Home Server 2011, I get the error message:

     

    A newer version of the Remote Desktop Services ActiveX Client is required,

    This Web site needs to run the following add-on:

    Remote Desktop Services ActiveX client. The add-on

    currently installed is out of date. Download the latest

    version from the Microsoft Web Site.

     

    This link eventuallyleads me to a download link for the file:

    WindowsXP-KB969084-x86-enu.exe

    I ran this file and got the error message: Cannot download, connection with the server was reset.

     

    I also have Windows 7 clients that work fine.

     

     

     


    Thursday, May 26, 2011 9:31 PM

All replies

  • On Thu, 26 May 2011 21:31:49 +0000, marikaj wrote:

    This link eventuallyleads me to a download link for the file:

    WindowsXP-KB969084-x86-enu.exe

    I ran this file and got the error message: Cannot download, connection with the server was reset.

    You might want to try again. I was just able to download the update with no
    problems.


    Paul Adare
    MVP - Identity Lifecycle Manager
    http://www.identit.ca
    It is ten o'clock; do you know where your processes are?

    Friday, May 27, 2011 6:48 AM
  • Thanx for the tip. Although I still have problems with the download on Win XP, I was able to download it on a Win 7 PC.

    After installing fix on my XP PC, I got a little further in the process. A RemoteApp window opened which told me it was "starting Dashboard" then another error message:

    Your computer can't connect to the remote computer because an error occurred on the remote computer that you want to connect to.

    I have no problems connecting fron a Windows 7 client.

     

    Friday, May 27, 2011 4:33 PM
  • On Fri, 27 May 2011 16:33:46 +0000, marikaj wrote:

    Thanx for the tip. Although I still have problems with the download on Win XP, I was able to download it on a Win 7 PC.

    After installing fix on my XP PC, I got a little further in the process. A RemoteApp window opened which told me it was "starting Dashboard" then another error message:

    Your computer can't connect to the remote computer because an error occurred on the remote computer that you want to connect to.

    I have no problems connecting fron a Windows 7 client.

    I don't have any XP clients so I'm not going to be of any further help. I
    can suggest that you look through the Event Viewer on both the client and
    the WHS 2011 box and see if you can find any more detailed information.


    Paul Adare
    MVP - Identity Lifecycle Manager
    http://www.identit.ca
    There are two ways to write error-free programs; only the third one
    works.

    Friday, May 27, 2011 4:50 PM