Can't install CRM 2013 reporting extension when upgrade SQL Server to 2012 RRS feed

  • Question

  • Hello,

    After upgrading CRM to 2013, we're trying to upgrade database to SQL Server 2012 from SQL Server 2008 R2. Since CRM 2013 needs to reconnect to new instance of SQL server 2012, we restore CRM database(both CONFIG and CRM_ORG) to new instance. When we run Edit Organization Wizard with CRM deployment manager to reconnect SQL server and reporting service URL, get this error message:

    Then, we tried to install CRM Reporting Extensions in new SQL Server box, and get this error message:

    It complains about different version. I was wonder why it complains about this. Our new instance is empty except restoring two new CRM databases(CONFIG and CRM_ORG).

    Please help with this issue.


    Friday, July 4, 2014 9:53 PM

All replies

  • The MSCRM_Config database is deployment (aka instance)-specific, so you shouldn't restore the MSCRM_Config. You should just restore the organisation (<orgname>_MSCRM) database

    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Monday, July 7, 2014 9:33 AM