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OneCare Backup Files RRS feed

  • Question

  • I no longer use OneCare as we were not able to solve some issues.  Now, however, I have 80 gigs of disc space with backup files that I can neither access nor delete.  I tried to change the security sttings as suggested but there was no security tab on the "properties" dialog box.  I tried to use CACLS but got the message "Access Denied".  Any suggestions ?  This is an external drive and I could reformat if needed.  I use Windows XP as the operating system.

     

    Monday, June 30, 2008 7:22 PM

Answers

  • Since you are open for the "format" solution, then that will be the easiest way to go.

     

    Right click on the drive from my computer then choose format.

    Or

    Go to command prompt type "format x:" (where x stands for the drive letter of the external device) no quotations marks!

     

     

    Monday, June 30, 2008 7:49 PM