Answered by:
This really shoud not be this hard!!!

Question
-
I am trying to download and install "Windows 7 XP Mode" on my Professional Edition. I am directed to this page "www dot microsoft dot com slash en-us slash download slash details.aspx?id=8002". I select "Continue" and get this page "www dot microsoft dot com slash en-us slash download slash genuine-validation.aspx?id=8002". As directed I indicate that it is OK to install the ActiveX component. Then nothing happens.
Repeat this process with IE10 32bit, IE10 64bit, Firefox 23.0.1, Chrome 20.0.1.1547.57 m, multiple reboots, etc. and am still not able to get past the "Genuine Validation" sacrificial offering.
Go to "www dot microsoft dot com slash genuine slash validate slash ValidationResult.aspx?displaylang=en&PageName=validate" and get "Welcome to Windows! Because Windows installed on your PC is genuine, enjoy the security, reliability and protection it provides."
It really should say "Welcome to Windows! Prepare to be frustrated to no end and jump thru hurdles to do simple things".
Any suggestions as to what piece I'm missing would be appreciated.
The diagnostic is:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-23VFY-47M8M-G4BBR
Windows Product Key Hash: K+JDSAYzTgG5HFAwIDE4KgDKo28=
Windows Product ID: 00371-619-3592711-85608
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {8A38BA88-3A1D-4D37-AED5-8360F8A0162B}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130708-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8A38BA88-3A1D-4D37-AED5-8360F8A0162B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-G4BBR</PKey><PID>00371-619-3592711-85608</PID><PIDType>5</PIDType><SID>S-1-5-21-2247853027-3297404625-2591720396</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>NY544AAR-ABA p6210f</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.20 </Version><SMBIOSVersion major="2" minor="5"/><Date>20091126000000.000000+000</Date></BIOS><HWID>51B03E07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>43310618A22F73C</Val><Hash>V83GkbjT9HXaK/dQwYDD7r39mQk=</Hash><Pid>81602-926-8425655-68539</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>55020513A388EC2</Val><Hash>qYOWtd35ub/wgUjDszXc7EYiS3Q=</Hash><Pid>84890-865-8192035-63296</Pid><PidType>8</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-619-359271-01-1033-7601.0000-1262012
Installation ID: 005946627580991321765415903844511355901576361130475495
Processor Certificate URL: go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: go.microsoft.com/fwlink/?LinkID=88339
Use License URL: go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: G4BBR
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 8/25/2013 10:27:17 AMWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:6:2013 16:40
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEAonbAkOIxqj7UVMCYBG3EZ0IaOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
OEMB HPQOEM SLIC-CPC
INFO HPQOEM SLIC-CPC
NVHD HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC- Moved by Noel D PatonModerator Monday, August 26, 2013 11:15 AM It's a Win 7 question
Sunday, August 25, 2013 3:52 PM
Answers
-
You must use Internet Explorer for all such downloads. - have you tried changing the Default Browser back to IE for the duration? (that usually works)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.- Proposed as answer by Noel D PatonModerator Wednesday, August 28, 2013 11:17 AM
- Marked as answer by Noel D PatonModerator Thursday, September 12, 2013 6:57 AM
Monday, August 26, 2013 11:17 AMModerator
All replies
-
You must use Internet Explorer for all such downloads. - have you tried changing the Default Browser back to IE for the duration? (that usually works)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.- Proposed as answer by Noel D PatonModerator Wednesday, August 28, 2013 11:17 AM
- Marked as answer by Noel D PatonModerator Thursday, September 12, 2013 6:57 AM
Monday, August 26, 2013 11:17 AMModerator -
Ok, here is the incantation that finally worked for me. In order ...
Use the 32bit version of IE. The 64bit version give the impression that it is doing the right thing but in the end that is all it is ... an impression not based on reality.
Run the 32bit version of IE as an Administrator.
Set the 32bit version of IE as the default.
After doing this I went to the XP Mode Download page. I'd give the link here for documentation completeness but the forum software has determined that I do not have enough experience to include links. As a side note, try including the diagnostic reports that Noel will demand when they include html:// as part of the report. Just delete the html:// and you can then save the request with the report.
As part of the download process you will be asked the same "validate it is Genuine Windows" questions but this time not only does IE 32bit give the impression that it is doing something ... it actually does it.
I'd like to have the hours that I spent discovering this incantation back,
Arvid
Wednesday, August 28, 2013 5:45 PM