Below is the diagnostic report from a client with the 0xC004F035 error
The client was validated fine at the http://www.microsoft.com/genuine site.
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: 0x1
Windows Product Key: *****-*****-G996G-VWGXY-2V3X8
Windows Product Key Hash: HqxDLhrfEW5NMsymptJIAMsL9MM=
Windows Product ID: 89576-236-0200005-71603
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 6.0.6000.2.00010100.0.0.006
ID: 0eb0ad9c-b861-4bfb-9d1d-9f53bf2b172d
Is Admin: No
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Business
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-3178-80070002
Browser Data-->
Proxy settings: 172.19.10.6:6588
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>0eb0ad9c-b861-4bfb-9d1d-9f53bf2b172d</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><PKey>*****-*****-*****-*****-2V3X8</PKey><PID>89576-236-0200005-71603</PID><PIDType>1</PIDType><SID>S-1-5-21-220523388-776561741-725345543</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>9389AE7</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>2OKT36AUS</Version><SMBIOSVersion major="2" minor="4"/><Date>20070207000000.000000+000</Date></BIOS><HWID>B9010C00018400E6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TC-2O </OEMTableID></OEM></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
