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non genuine xp softwear RRS feed

  • Question

  • I have just update windows softwear you sent to me!!! as soon as uploaded your message keeps coming up that they are not genuine windows!!!
    i can assure you they are very much genuine windows and they are not counterfeit.
    is this a game played by Microsoft for people who don't u nderstand much about computers to buy another lot of softwear?
    how do i stop this message coming up?????
    thank you in advance for your reply.
    Wednesday, September 30, 2009 11:35 AM

Answers

  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, October 7, 2009 5:13 PM
    Wednesday, October 7, 2009 5:13 PM

All replies

  • Hello G.Zamba,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    In addition, please explain what you mean by " windows softwear you sent to me". Where did you get this software (please be specific)

    Thank you,
    Darin MS
    Wednesday, September 30, 2009 9:23 PM
  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, October 7, 2009 5:13 PM
    Wednesday, October 7, 2009 5:13 PM