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i have windows live one care substription RRS feed

  • Question

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    i just bought and activated my windows live one care and now about 3 weeks have pasted and it says i have to subsribe again. what the problem i thought when i bought it that i would be getting a one year substription.
    Sunday, April 20, 2008 1:52 AM

Answers

  • If your subscription to OneCare shows incorrect in OneCare

    • Check your PC date and time.
    • Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
    • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
    • Open OneCare and click "Check for Updates" to have OneCare check for updated credentials

    If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

     

    Monday, April 21, 2008 2:54 PM
    Moderator