Hi. Last May I bought a new laptop with Vista already installed, however, in the last two/three months, it keeps coming up saying that My Edition of Vista might be counterfeit. Everytime I go to the site and try to validate it, it says the same thing. I then ran the Diagnostic thing I found on another thread on this site, and the results are below.
Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0x80070426
Cached Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-9Q27C-6CWD7-MQ3CQ
Windows Product Key Hash: qhMbHikwhp/jGNClWTyMpDZP8h0=
Windows Product ID: 89578-OEM-7332157-00115
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {95E26A49-F921-4CCD-959B-B71DFDEFB2CC}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.070627-1500
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2989-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{95E26A49-F921-4CCD-959B-B71DFDEFB2CC}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MQ3CQ</PKey><PID>89578-OEM-7332157-00115</PID><PIDType>2</PIDType><SID>S-1-5-21-3761935610-4201266308-3632784335</SID><SYSTEM><Manufacturer>PACKARD BELL BV </Manufacturer><Model>EasyNote_GN45 </Model></SYSTEM><BIOS><Manufacturer>PACKARD BELL BV </Manufacturer><Version>6A01</Version><SMBIOSVersion major="2" minor="4"/><Date>20070109000000.000000+000</Date></BIOS><HWID>28313507018400EA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>PacBel</OEMID><OEMTableID>PBDTNB00</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57030</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
I cant get into control panel or anything like that, and recently its stopped me installing things as well - such as Flight Simulator Deluxe. Any ideas? (Also, im only 17, so anything thats really in depth I wont understand, unless its step by step. Sorry!!)
Thanks
