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Error Code 0x80004005 RRS feed

  • Question

  • Hi,

     

    Following my previous question. news:a3573889-c18a-420b-863a-45cb2ae29270 ...

    here the results of MGADiag report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-XTV2R-TQR24-RCYXW
    Windows Product Key Hash: T6nXYZDn+Kj7HVTj1JSFU7UTJ6o=
    Windows Product ID: 76487-OEM-2243622-25467
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {5B903E54-7E51-4B06-9866-D509A120782A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-449-80004005_025D1FF3-229-80004005_025D1FF3-230-1_025D1FF3-528-80004005_025D1FF3-237-80004005_025D1FF3-238-2_025D1FF3-244-80070005_025D1FF3-258-3_E2AD56EA-765-b036_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2ee7_E2AD56EA-148-80004005_16E0B333-89-80004005_78155E4D-232-80004005
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 1
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Visio Professional 2003 - 100 Genuine
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-449-80004005_025D1FF3-229-80004005_025D1FF3-230-1_025D1FF3-528-80004005_025D1FF3-237-80004005_025D1FF3-238-2_025D1FF3-244-80070005_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Documents and Settings\Admin\Local Settings\Application Data\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.3264], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\licdll.dll[5.1.2600.3264], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe[5.1.2600.3264], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\ntdll.dll[5.1.2600.3264], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\kernel32.dll[5.1.2600.3264], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\crypt32.dll[5.131.2600.3264], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\advapi32.dll[5.1.2600.3264], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\setupapi.dll[5.1.2600.3264], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\syssetup.dll[5.1.2600.3264], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5B903E54-7E51-4B06-9866-D509A120782A}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RCYXW</PKey><PID>76487-OEM-2243622-25467</PID><PIDType>3</PIDType><SID>S-1-5-21-1123561945-746137067-854245398</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>TE2300</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>Version 1.20</Version><SMBIOSVersion major="2" minor="3"/><Date>20030609000000.000000+000</Date></BIOS><HWID>2A003007018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>1</iJoin><SBID><stat>1</stat><msppid></msppid><name>Gamerman</name><model>Black XP 3.0 DVD</model></SBID><OEM/><GANotification><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72085-640-0000106-55429</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65537</Pid><PidType>14</PidType></Product></Products><Applications><App Id="51" Version="11" Result="100"/><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1FED0:Inventec(Taipei)|B184:Semp Toshiba Informatica Ltda|B184:TOSHIBA CORPORATION
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Thanks in advance,

     

     

    Sunday, January 30, 2011 1:06 AM

Answers

  • "ryann2k1" wrote in message news:a1fb1dac-6d3e-4313-8df3-5398309a329a...

    Sorry, the second message I typed before Dan's advice.

    I got a new error after trying the advice:

    stop:c000021a{Fatal System Error}The Windows Subystems process terminated unexpectedly with a status of c0000005 (0x7c9106c3 0x0069f36c) Beginning dump of physical memory  Physical memory dump complete contact you system administrator or technical support group for further assistance

    Any idea what is happening now with the computer?


    To be honest? not a lot!
    You need to post your problems to the Windows XP Answers Repair forum here
    and explain what you've already tried - hopefully they can sort your (your problems are way outside the remit for this forum)
     
    Good Luck!
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, February 1, 2011 10:40 PM
    Monday, January 31, 2011 9:26 PM
    Moderator

All replies

  • "ryann2k1" wrote in message news:95d2f406-cdbd-45c4-bc3c-4d5d79e5d7d1...

    Hi,

     

    Following my previous question. news:a3573889-c18a-420b-863a-45cb2ae29270 ...

    here the results of MGADiag report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-XTV2R-TQR24-RCYXW
    Windows Product Key Hash: T6nXYZDn+Kj7HVTj1JSFU7UTJ6o=
    Windows Product ID: 76487-OEM-2243622-25467
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro


    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Visio Professional 2003 - 100 Genuine
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-449-80004005_025D1FF3-229-80004005_025D1FF3-230-1_025D1FF3-528-80004005_025D1FF3-237-80004005_025D1FF3-238-2_025D1FF3-244-80070005_025D1FF3-258-3

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.3264], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\licdll.dll[5.1.2600.3264], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe[5.1.2600.3264], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\ntdll.dll[5.1.2600.3264], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\kernel32.dll[5.1.2600.3264], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\crypt32.dll[5.131.2600.3264], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\advapi32.dll[5.1.2600.3264], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\setupapi.dll[5.1.2600.3264], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\syssetup.dll[5.1.2600.3264], Hr = 0x800b0100

    Other data-->
    SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>TE2300</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>Version 1.20</Version><SMBIOSVersion major="2" minor="3"/><Date>20030609000000.000000+000</Date></BIOS

     

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1FED0:Inventec(Taipei)|B184:Semp Toshiba Informatica Ltda|B184:TOSHIBA CORPORATION
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Thanks in advance,

     

     

    Your problem is caused by the File Mismatches listed above.
    Note that you also have a non-genuine installation of Office Enterprise on that machine, based on a a Blocked Volume Licence Key.(If you bought your Office believing it to be genuine, then demand a refund from the vendor!)
    To correct the mismatches you can try a a System Restore back to a date before the problem showed itself and see if that clears them.
    If not, run the System File Checker, and see if that can do the job (you'll probably need your OS disk handy for that)
    System File Checker - instructions:-
    1) find your Windows disk, and insert it in the CD drive - if it auto-starts, exit it.
    2) Click on Start  >  Run...
    In the Run.. box, type
    SFC   /SCANNOW
    and click OK
    sit back and wait while Windows does its thing for half an hour or so :) 
    Once complete (the little box just disappears from the screen, there's no 'Exit', reboot.
     
    Run the MGADiag report again, and post the results.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, January 30, 2011 5:25 AM
    Moderator
  • Thanks for the reply.

    I cant really log on to my computer in normal booting,  once the screen appears normally, the warning of product activation appears  and after click the (x) button, automatically my computer logging of and reboot. can I do it in safemode?

    Actually besaides this error, i have another error as well, my computer can not restart, the bluescreen just appear. I just press the power button to shutdown and press again to restart the computer. the bluescreen error:

    Stop:c000021a{Fatal System Error} The windows Logon process system process terminated unexpectedly with a state of 0x00000000(0x00000000 0x00000000)The system has been shutdown

    thanks for your help.

    Sunday, January 30, 2011 5:47 AM
  • "ryann2k1" wrote in message news:702fd64c-b93f-44e7-9236-4281a7e8dbeb...

    Thanks for the reply.

    I cant really log on to my computer in normal booting,  once the screen appears normally, the warning of product activation appears  and after click the (x) button, automatically my computer logging of and reboot. can I do it in safemode?

    Actually besaides this error, i have another error as well, my computer can not restart, the bluescreen just appear. I just press the power button to shutdown and press again to restart the computer. the bluescreen error:

    Stop:c000021a{Fatal System Error} The windows Logon process system process terminated unexpectedly with a state of 0x00000000(0x00000000 0x00000000)The system has been shutdown

    thanks for your help.


    Have you had a virus or malware problem lately?
    If not, try using System Restore back to a time when the system was behaving properly - but no longer than 3 weeks, please (XP's System Restore can get flakey over long periods). You will be able to access System Restore when booting to Safe Mode, but note that you cannot undo a System restore that's been done from Safe Mode.
     
    If you've had a virus problem, then avoid System Restore for the moment, or you may find that your virus has returned, so download and install the free Malwarebytes Anti-malware, update it, and run a Full scan  - see what it finds. (www.malwarebytes.org)
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, January 30, 2011 6:07 AM
    Moderator
  • "ryann2k1" wrote in message news:702fd64c-b93f-44e7-9236-4281a7e8dbeb...

    Thanks for the reply.

    I cant really log on to my computer in normal booting,  once the screen appears normally, the warning of product activation appears  and after click the (x) button, automatically my computer logging of and reboot. can I do it in safemode?

    Actually besaides this error, i have another error as well, my computer can not restart, the bluescreen just appear. I just press the power button to shutdown and press again to restart the computer. the bluescreen error:

    Stop:c000021a{Fatal System Error} The windows Logon process system process terminated unexpectedly with a state of 0x00000000(0x00000000 0x00000000)The system has been shutdown

    thanks for your help.

    For your STOP error,
    may also help

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, January 30, 2011 7:31 AM
    Moderator
  • Hi. I have run the virus and malware checked and my it founds nothing. I think my computer is free of viruses and malware.

    FYI, previously, I only get one error message the one:

    "

    Actually besides this error, i have another error as well, my computer can not restart, the bluescreen just appear. I just press the power button to shutdown and press again to restart the computer. the bluescreen error:

    Stop:c000021a{Fatal System Error} The windows Logon process system process terminated unexpectedly with a state of 0x00000000(0x00000000 0x00000000)The system has been shutdown

    "

    Then from googling, several suggested to repair my windows system with the cd windows xp installer. I just type:

    c\: windows repair

    After I restart my computer, I got the second error that mentioning to activate my windows and once clicked ok just log in off and go back to the user password wizard. The first problem still there, repairing it , didnt save me from the first error.

     

    Sorry for the long info.

    i cant run any system restore, as my computer only can run in safemode.

     

    looking for your help.

     

    cheers

    Sunday, January 30, 2011 8:02 AM
  • "ryann2k1" wrote in message news:1034dc2a-70a2-460d-a051-bd55c990428b...

    Hi. I have run the virus and malware checked and my it founds nothing. I think my computer is free of viruses and malware.

    FYI, previously, I only get one error message the one:

    "

    Actually besides this error, i have another error as well, my computer can not restart, the bluescreen just appear. I just press the power button to shutdown and press again to restart the computer. the bluescreen error:

    Stop:c000021a{Fatal System Error} The windows Logon process system process terminated unexpectedly with a state of 0x00000000(0x00000000 0x00000000)The system has been shutdown

    "

    Then from googling, several suggested to repair my windows system with the cd windows xp installer. I just type:

    c\: windows repair

    After I restart my computer, I got the second error that mentioning to activate my windows and once clicked ok just log in off and go back to the user password wizard. The first problem still there, repairing it , didnt save me from the first error.

     

    Sorry for the long info.

    i cant run any system restore, as my computer only can run in safemode.

     

    looking for your help.

     

    cheers


    System Restore will run in Safe Mode - it's just that you will be unable to undo any restore that you do from there, as it cannot create a new restore point.
    If it doesn't run, then you have other problems as well.
    For your STOP error,
    http://support.microsoft.com/kb/156669
    may also help
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, January 30, 2011 11:20 AM
    Moderator
  • Yep. you are right. there is no any restore point available. :(

    Monday, January 31, 2011 3:31 AM
  • Hello ryann2k1,

    This may help if you are trying to log on and get bounced out with a message telling you that Windows wants to be activated:

    If the computer can be started to a safe mode command prompt, run this to re-arm XP activation:

    rundll32.exe syssetup,SetupOobeBnk

    [Note:  this command must be typed exacly as above with space, caps, and comma.]

    Restart back into normal mode and attempt a normal logon.

    If you try it, let us know if it worked for you. :-)

    Monday, January 31, 2011 4:20 AM
  • still dont have any idea to solve it. I dont have the same verison of windows cd installer, I just have a different one.
    Monday, January 31, 2011 6:04 AM
  • "ryann2k1" wrote in message news:12894ca7-c4ca-41a1-94ad-927cf06c8521...
    still dont have any idea to solve it. I dont have the same verison of windows cd installer, I just have a different one.
    Please try Dan's advice - it works for many
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, January 31, 2011 12:02 PM
    Moderator
  • Sorry, the second message I typed before Dan's advice.

    I got a new error after trying the advice:

    stop:c000021a{Fatal System Error}The Windows Subystems process terminated unexpectedly with a status of c0000005 (0x7c9106c3 0x0069f36c) Beginning dump of physical memory  Physical memory dump complete contact you system administrator or technical support group for further assistance

    Any idea what is happening now with the computer?

    Monday, January 31, 2011 7:55 PM
  • "ryann2k1" wrote in message news:a1fb1dac-6d3e-4313-8df3-5398309a329a...

    Sorry, the second message I typed before Dan's advice.

    I got a new error after trying the advice:

    stop:c000021a{Fatal System Error}The Windows Subystems process terminated unexpectedly with a status of c0000005 (0x7c9106c3 0x0069f36c) Beginning dump of physical memory  Physical memory dump complete contact you system administrator or technical support group for further assistance

    Any idea what is happening now with the computer?


    To be honest? not a lot!
    You need to post your problems to the Windows XP Answers Repair forum here
    and explain what you've already tried - hopefully they can sort your (your problems are way outside the remit for this forum)
     
    Good Luck!
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, February 1, 2011 10:40 PM
    Monday, January 31, 2011 9:26 PM
    Moderator
  • Thank you. I Will.:)
    Tuesday, February 1, 2011 12:12 AM