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    When I try to open a scan the program hangs. Is there a help or support person I can speak to about this?
    Monday, June 23, 2008 4:42 PM

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    Does your OCS validation run without errors?  If not, address the errors there and that will likely fix BPA run issues.

     

    FYI - This is a community support forum.  If you would like assistance from Microsoft support services, you can find those options here: http://www.microsoft.com/services/microsoftservices/srv_enterprise.mspx

    Monday, June 23, 2008 7:15 PM
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    Are you Using Vista to open a Scan?

    I experience the same issue when using BPA on Vista when opening a scan it hangs completely

     

    Use the BPA on the OCS Server itself that will work

     

    Monday, June 23, 2008 10:09 PM
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    I was able to copy the file to the directory where scans are stored and I can open it that way as it shows up on the main screen. The option to import a scan just hangs but since I found a work around then I'm good.

    Monday, June 23, 2008 10:19 PM