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  • Lockedupgrade vista 64 to windows 7 64 - says I need to upgrade ata/atapi

    Locked

    • Sunday, November 22, 2009 1:18 AMfrank630 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
       
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      I have hp pavillion s3620f  with segate 500 hd  navidia geforce 9500 gt  updated all drivers and Bios, and still keeping on getting message   "ide  ata/atapi needs update ahci standard 1.0" spent several hours with microsoft tech. Any ideas. 

    Answers

    • 14 hours 52 minutes agoCarey FrischMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      I have hp pavillion s3620f  with segate 500 hd  navidia geforce 9500 gt  updated all drivers and Bios, and still keeping on getting message   "ide  ata/atapi needs update ahci standard 1.0" spent several hours with microsoft tech. Any ideas. 

      Please contact Microsoft Windows 7 Support for assistance.


      Carey Frisch


    from thread  Lockedupgrade vista 64 to windows 7 64 - says I need to upgrade ata/atapi



    Carey, don't you see that advice sends that poor fellow complete-circle back to where he started, at MS Tech Support?

    After several clicks, that link you provide leads to http://support.microsoft.com/gp/install2, which says:



    Installation Support

    This product may qualify for no-charge installation or setup support. You may choose from the following support options:




    Monday, November 23, 2009 10:19 PM


  • dеrosnеc's threads


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    Wednesday, September 02, 2009
    Sunday, November 22, 2009

    Tuesday, November 24, 2009 4:29 PM


  • QuestionIs it legal to delete ei.cfg from Windows 7 installation media? (Redux)

    • 10 hours 8 minutes agoDavid Dickinson Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
       
      Vote As Helpful
      This is a follow up to the previously robust conversation by the same name (linked below).

      Unfortunately, Carey Frisch (MVP, Moderator) erroneously marked a completely irrelevant comment having nothing whatsoever to do with the very specific and explicit question that I asked in that thread as an answer.  What's worse, that thread is now locked:

      http://social.technet.microsoft.com/Forums/en-US/w7itproinstall/thread/9fa74e18-2bd4-4f39-a776-573a3a27e124/

      So, since I promised to keep folks updated with what I learned from Microsoft, I am posting those results in another thread in the social.answers side rather than here on the more appropriate TechNet side.  Yes, you don't have to tell me.  But I'm afraid that someone might prematurely close this thread if this it becomes as lively as it did before, even thought TechNet is a more appropriate place for this conversation.

      At any rate, I'm keeping the social.answers thread updated with the responses from Microsoft regarding this issue:

      http://social.answers.microsoft.com/Forums/en-US/w7install/thread/4fb5af41-8301-4685-9bdb-f3d143040e6c

      And as long as this thread is open, I will also keep this one updated.

      To summarize the issue, I want to know if it's legal to delete the file "ei.cfg" from Windows 7 installation media.  That hack to the media has been floating around the web for a couple of months, and I was surprised to see it posted in some third-party Windows 7 forums.  Some people thought it was a violation of the EULA because doing so creates a medium that can be used to install any edition of Windows 7, even though Microsoft has not itself distributed such media.  But the moderators and owners of those forums did not seem concerned.  The issue seems unclear to me.  However, Microsoft documents how to make changes to that file for various purposes at

      http://technet.microsoft.com/en-us/library/dd744535(WS.10).aspx

      In that other TechNet thread, Ronnie Vernon provided a link to a page providing an appropriate contact point at Microsoft for asking this question at

      Microsoft Product Sales and Licensing Solution Center

      I've presented the question there.  So far, I've gotten a little runaround from Microsoft, but now it seems that a definitive answer will be coming in a couple of days, if not sooner.

      Since some folks have asked, I've explained my reasons for pursuing this issue in that thread at social.answers (also, again, because I don't want to start another very interesting conversation here only to have someone cut it off erroneously and prematurely.)

      Keep your eye on that social.answers thread.  This could prove interesting.

      I hope this helps.

    All Replies

    • 9 minutes agoRonnie VernonMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
       
      Vote As Helpful
      Hi David

      Your original thread on this subject was not locked because of the subject or any information you posted.

      It was locked because of all the off topic posts being made to that thread that were designed to simply confuse the issue by some members who have a different agenda than simply increasing their knowledge. Unfortunately, you and other members cannot see the 20+ off topic posts that were removed from that thread. If the thread had remained open, the off topic posts would have continued ad infinitum. 

      As the thread starter, you have complete authority to unmark any post that is marked as the answer, if you do not agree with that post being marked as the answer. Since you stated that you do not agree with the post that was marked as the answer in that thread, I took the liberty of unmarking that post for you.

      One tip I might give you when you are posting a discussion with Microsoft support is to include both sides of the conversation. Just posting the answer without anyone knowing what the exact question was can leave some people wondering? You can go back and edit your previous posts to include this information, if you wish.

      Thanks for understanding.


      Ronnie Vernon MVP

      Forum Moderator
    • a few seconds agoderоsnеc Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
       
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      Hi David

      Your original thread on this subject was not locked because of the subject or any information you posted.

      It was locked because of all the off topic posts being made to that thread that were designed to simply confuse the issue by some members who have a different agenda than simply increasing their knowledge. Unfortunately, you and other members cannot see the 20+ off topic posts that were removed from that thread. If the thread had remained open, the off topic posts would have continued ad infinitum. 

      As the thread starter, you have complete authority to unmark any post that is marked as the answer, if you do not agree with that post being marked as the answer. Since you stated that you do not agree with the post that was marked as the answer in that thread, I took the liberty of unmarking that post.

      One tip I might give you when you are posting a discussion with Microsoft support is to include both sides of the conversation. Just posting the answer without anyone knowing what the exact question was can leave some people wondering? You can go back and edit your previous posts to include this information, if you wish.

      Thanks for understanding.


      Ronnie Vernon MVP

      Forum Moderator




      Here's one of those deleted posts:

      Ronnie, I think you realize my (deleted) posts clearly did not advocate any use of ei.cfg except for honest purposes.  In my reference to the whimsical motto Just Do It, I simply meant that sometimes there are grey areas in this world where we just plain need to be pragmatic.


      Take a look at this post (from CF.MVP) that actually very helpfully pointed me to a "conventional OEM or Retail Windows Vista 64-bit DVD" to replace my existing OEM-O/S.  In that case, to use my OEM-HP-32-key, I'd likely need to tweak-down (not up) the installation provided by that (full retail fpp) disk.  Totally honest intent.

      I will continue watching this thread too, to see if any official response is forthcoming.  Even then, unless an official MS link is posted, it will be second-hand info for the rest of us.






      Here's another one of those deleted posts:


      The Windows® Automated Installation Kit (AIK) for Windows® 7

      "The Windows® Automated Installation Kit (AIK) for Windows® 7 helps you to install, customize, and deploy the Microsoft Windows® 7 and Windows Server® 2008 R2 family of operating systems."




      This toolkit is available to the general public, with no restrictions stated of any sort.  It even includes publicly published instructions and Readme.

      There is your legal permission to modify your install disk.  This has nothing to do with EULA.  You may customize.





    from thread Is it legal to delete ei.cfg from Windows 7 installation media? (Redux)



    Tuesday, November 24, 2009 9:13 PM


  • QuestionTrustedInstaller

    • Wednesday, November 18, 2009 9:27 PMMishlab1 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
      Vote As Helpful
      I am trying to delete a folder, but I get the message that I need permission from TrustedInstaller. How do I get this. I have signed on as Adminstrator and am the only one who uses this computer.
      ANny help will be greatly appreciated - it is a big fiile and is taking up a large space on my hard drive!
      Thank you very much.

    All Replies



    from thread  LockedTrustedInstaller




    Tuesday, November 24, 2009 10:10 PM
  • QuestionHow to set security on multiple files in one go?

    • 20 hours 22 minutes agoRob.Ford Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
      Vote As Helpful
      Hi,

      On previous versions of Windows you could select multiple files or folders and set the security on all of them in one go. If the current ACLs were different, you would get a warning and be able to reset them.

      On Windows 7 (and also I think Vista, 2008 & 2008 R2), if you select more than one file or folder, the security tab is not shown.

      This was quite a useful feature. Is it turned off by design now? Is there a way to turn it back on?

      If not, can we have it back please, Microsoft?

      Thanks!

      P.S. I know this can be done with CACLS.EXE and other similar commands but it would be nice to have it back in the GUI.

    All Replies

    • 7 hours 37 minutes agoAndreas Stenhall [stenis]MVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
      Vote As Helpful
      If you want to do this on many machines or the same machine after it has been reinstalled I would recommend that you use a GPO to set the file permissions on these files and folders.
    • 6 hours 35 minutes agoWarel Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
      Vote As Helpful
      If you want to do this on many machines or the same machine after it has been reinstalled I would recommend that you use a GPO to set the file permissions on these files and folders.
      And WHY someone would want to use a Group Policy to change permissions or attributes of a bunch of files, instead of just using the right click, as it always worked fine?
      What is the point of removing useful features of the GUI? To call it "simpler"?

      Nice.. just open a empty white image in MS Paint. It is SUPER simple. The only problem is this can´t be used to get the job done.
    • 5 hours 41 minutes agoAndreas Stenhall [stenis]MVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      As it is not possible to change multiple files and folders at the same time I was just suggesting another way of doing, a way which is far better as you do it one time and then never have to think about it again :)
    • 4 hours 25 minutes agoWarel Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      Andreas, I know you are only trying to help. But the problem is exactly that MS never listen and we always have to look for "another way of doing" even if the old way worked fine before.

      Thanks for the help, but I really wanted to hear why MS seens to be going in this direction anyway.
    • 2 hours 20 minutes agoRob.Ford Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      I agree with Warel, Andreas, using group policy is not easier. If I just want to change the ACLs of say, 10 files on a network share to quickly add 1 ACE, this used to be very easy. Select the 10 files, add the ACE, OK, all 10 get it. Now, you can't do this. No-one is going to use a GPO for this sort of thing.

      This is another example of things lost such as the sharing icon that we all use and depend on...
    • 2 hours 16 minutes agodеrosnеc Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      I am still wondering.  Is gpedit supplied with Home Premium?

    • 1 hour 54 minutes agoAndreas Stenhall [stenis]MVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
      Vote As Helpful
      I agree with Warel, Andreas, using group policy is not easier. If I just want to change the ACLs of say, 10 files on a network share to quickly add 1 ACE, this used to be very easy. Select the 10 files, add the ACE, OK, all 10 get it. Now, you can't do this. No-one is going to use a GPO for this sort of thing.

      This is another example of things lost such as the sharing icon that we all use and depend on...

      In that scenario I could not agree more with you on the fact that a GPO will not help at all.
      I also find it strange for MS to leave the feature out to edit multiple files and folders in one shot!

      derosnec, gpedit.msc is not supplied in the Home versions or below.
    • 1 hour 32 minutes agodеrosnеc Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      I am still wondering. Is gpedit supplied with Home Premium?
      derosnec, gpedit.msc is not supplied in the Home versions or below.




      Thank you.  I've been trying to get a straight answer about that since forever.

      I think that excludes the majority of us.  Not this forum.  Just the rest of the world.





      For reference:  http://technet.microsoft.com/en-us/library/dd367853(WS.10).aspx

      Which editions include this feature?

      Group Policy is available in all editions of Windows Server 2008 R2 and Windows 7.
    • 34 minutes agoMr. Seven Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      I am still wondering.  Is gpedit supplied with Home Premium?


      http://www.vistax64.com/system-security/180108-add-group-policy-vista-home-premium.html
      Seesons greetings!
    • 30 minutes agoMr. Seven Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      Consider it an exciting "challenge" when before you could change the ACL in one shot and now your dealing with one file/folder at a time!
      Seesons greetings!
    • 15 minutes agoRob.Ford Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      Yes, there are quite a few "exciting challenges" in Windows 7 and 2008 R2 now :)
    • 2 minutes agodеrosnеc Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      Thanks Mr Seven.  I'm sure you and Andreas are correct.  No gpedit in H.P.  (Vista or Win7).

      I suppose at this point, I could just trot down to the local BestBuy and give a system a search to see it with my own eyes.  I'm still smoked that the TechNet article was (remains) misleadingly confusing and I got nothing but curt lip-service from CF.MVP about it, as illustrated in that first link above.

    Wednesday, November 25, 2009 7:17 PM
  • AnswerIs it legal to delete ei.cfg from Windows 7 installation media?

    • Saturday, November 21, 2009 8:26 AMDavid Dickinson Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      We know it's possible to delete the ei.cfg file in order to create media that will install any version of Windows 7.  But is it legal to delete that file and create new media to install another version than that for which the original media was intended?

    Answers

    • Saturday, November 21, 2009 10:17 PMDrew1903 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
       Answer
      Vote As Helpful
      David,

      The main idea behind what you are asking is to be able to do a clean ("Custom") install w/ Upgrade media/disc.  To that end, here is an alternate approach & legit.

      Go w/ "Custom", do not activate, go back & this (2nd) time select "Upgrade", now activate on the basis of the Key accompanying that Upgrade disc. 
      Drew - MS Partner / MS Beta Tester / Pres. Computer Issues

    All Replies

    • Saturday, November 21, 2009 9:00 AMdеrosnеc Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      Here's an official published TechNet article introducing the subject.  In my opinion...

    • Saturday, November 21, 2009 9:56 AMdеrosnеc Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      The AIK is freely available to the public, you know...  But if you're that concerned, have you tried just providing an empty ei.cfg ?
    • Saturday, November 21, 2009 11:49 AMdеrosnеc Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      Sammy, I was thinking of more legitimate purposes.  Say you need to reinstall your OEM-H.P., but only have access to a friend's full-featured iso.  Then you may want to delete ei.cfg then manually choose the appropriate options during installation.  There's a similar example in this thread.  There are any number of honest reasons a person might need to go that route because for some reason cannot obtain the media, as suggested here.  We're not all pirates, just because we find ourselves having to behave that way...

    • Saturday, November 21, 2009 4:26 PMCarey FrischMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      Please see response by  Andre Da Costa in the thread Is it legal to delete ei.cfg from Windows 7 installation media? that you posted in the Windows 7 Answers Forum.
      Carey Frisch
    • Saturday, November 21, 2009 10:17 PMDrew1903 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
    •  Answer
      Vote As Helpful
      David,

      The main idea behind what you are asking is to be able to do a clean ("Custom") install w/ Upgrade media/disc.  To that end, here is an alternate approach & legit.

      Go w/ "Custom", do not activate, go back & this (2nd) time select "Upgrade", now activate on the basis of the Key accompanying that Upgrade disc. 
      Drew - MS Partner / MS Beta Tester / Pres. Computer Issues
    • Saturday, November 21, 2009 10:22 PMdеrosnеc Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      Ronnie, I think you realize my (deleted) posts clearly did not advocate any use of ei.cfg except for honest purposes.  In my reference to the whimsical motto Just Do It, I simply meant that sometimes there are grey areas in this world where we just plain need to be pragmatic.


      Take a look at this post (from CF.MVP) that actually very helpfully pointed me to a "conventional OEM or Retail Windows Vista 64-bit DVD" to replace my existing OEM-O/S.  In that case, to use my OEM-HP-32-key, I'd likely need to tweak-down (not up) the installation provided by that (full retail fpp) disk.  Totally honest intent.

      I will continue watching this thread too, to see if any official response is forthcoming.  Even then, unless an official MS link is posted, it will be second-hand info for the rest of us.

    • 16 hours 26 minutes agoDrew1903 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
    • Vote As Helpful
      David,

      I apologise for going askew.  I did a bit of fitting research & I really see your point/delima.  I've been aware of the ability/prodecure for a long time but...

      Although can find discussion about it, can't find something specific & concrete regarding legality.

      I'll look into it more...

      Cheers,
      Drew - MS Partner / MS Beta Tester / Pres. Computer Issues
    • 9 hours 44 minutes agodеrosnеc Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      I believe you won't get a definitive answer to your question. "Legal issues" rarely coincide with common sense. Microsoft may tolerate your intentions (because you violate the EULA but not in a harmful way). Giving any statements about this beyond the limits of all what you quoted, however, would set a precedent for others and encourage everyone to see his own intentions legitimized even if they are not. I would not insist in clearing a twilight where the "grey" is possibly friendlier to you than the "light" you want.
      Mobile AMD64 3000+, VIA Apollo K8T800 chipset, 1 G RAM, ATIRadeonMobility 9700, 20x DVDRW, C:XPSP3 (55G),D:WIN7 (25G),F:DATA (250G)


      The Windows® Automated Installation Kit (AIK) for Windows® 7

      "The Windows® Automated Installation Kit (AIK) for Windows® 7 helps you to install, customize, and deploy the Microsoft Windows® 7 and Windows Server® 2008 R2 family of operating systems."




      This toolkit is available to the general public, with no restrictions stated of any sort.  It even includes publicly published instructions and Readme.

      There is your legal permission to modify your install disk.  This has nothing to do with EULA.  You may customize.


    • 7 hours 24 minutes agoDrew1903 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
      Vote As Helpful
      David,

      This should help clarify & put you @ ease:

      http://technet.microsoft.com/en-us/library/dd744535(WS.10).aspx
      Drew - MS Partner / MS Beta Tester / Pres. Computer Issues
    • 6 hours 23 minutes agodеrosnеc Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      This should help clarify & put you @ ease:

      http://technet.microsoft.com/en-us/library/dd744535(WS.10).aspx
      Drew - MS Partner / MS Beta Tester / Pres. Computer Issues




      This is getting comical.  That link has only been posted here about 4 times already...


    Wednesday, November 25, 2009 10:50 PM



  • QuestionWhere is the best place to get problems with Windows 7 answered?

    • Sunday, November 15, 2009 5:07 AMvirgoheart Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
      Vote As Helpful

      The system is running Windows 7 Ultimate x86.

       

      I am would really like to work out some of the problems on my own but I find it very little information on the errors. There seems to be a shortage of data base areas for me to search through for Windows 7 information.

       

      Most of all I want to make sure that I get the system running correctly before adding Visual Studio 2008 and SQL 2008. 

       

      If I add those applications to the system I am sure it would be much harder to get the simpler issues out of the way.

       

      I have had several issues with Windows 7 and I have used another Microsoft Form with detailed questions and my email address and received no response. I have asked for Tech phone numbers and there was no response to that either.

      As the issues come up I have just run through each part of the system and tried different tools and so far have been successful with some of the more difficult problems. 

      I have made it a habit of checking the event viewer because the action flag is not sending me the Problem Reports that I have set up in two ways.  The first was to automatically check for solutions and send additional information if needed.  That did not seem to work so I set it to automatically check for solutions.  Even thought all the boxes as checked I only get a flag saying that the system needs to be backed up.  Until it is working correctly that is the least of my problems. 

      I run the event Application then the log source and then the event ID and such as SNMP –

      EventID Qualifiers="49407">150<Data>SYSTEM\CurrentControlSet\Services\SNMP\Parameters\TrapConfiguration</Data>

      Now I am sent to a Microsoft KB http://support.microsoft.com/default.aspx/kb/324263 from here I am sent here TECHNET Windows 7 for a resource. 

      After entering different variations of this error I am sent to http://social.technet.microsoft.com/Search/en-US?query=snmp%20trap%20service&ac=1.  This is helpful if I were using Windows NT but something tells me there is a different answer for Windows 7 with either the network setup of group policy. At this point I haven’t been stop from getting my email or connecting outlook to windows live. So I don’t know what problems would be caused by this error.

      An issue that has been a problem since Vista SP1 on the same system has been with the Broadcom 440x 10/100 Integrated Controller: The network link is down. Check to make sure the network cable is properly connected.

      I ran the Windows 7 Upgrade advisor for both 32bit and 64bit and with everything I could think of connecting to the system which runs wireless using Intel Pro, Printers, external hard drives, and 4 8 and 16 GB USBs. I was sure there would be and issue but the report came back saying the system was capable of running everything. 

      I have no reason to see there would be a problem with the Broadcom because it was used with the Ethernet connection about a year ago.  Under services Wired Auto Config - is set to manual.  The device was installed with Windows 7 and it is a newer device driver than the OEM has. 

      If this device had an issue why did it work OK with the 64 bit Upgrade advisor?  I know this isn't going to break anything it is just taking up system space with all the events errors that are being tracked. 

      The last event is more concerning and this happened during a download of Aconis which has been updated to work with Windows 7. 

      Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.

      If I have an issue with CAP12 and the authroot I am certain I am off to very bad start before setting up Visual Studio 2008 let alone SQL.

      Please at least tell me where I should post if this is the wrong place or give me a phone number or site to visit.

      Thank you.

      virgoheart@msn.com

       

       

       

       

    All Replies

    • Sunday, November 15, 2009 6:35 AMDrew1903 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
      Vote As Helpful
      http://www.windows7forums.com/
      Drew - MS Partner / MS Beta Tester / Pres. Computer Issues
    • Sunday, November 15, 2009 8:18 PMvirgoheart Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
      Vote As Helpful

      Drew,
      Thank you for your reply.  I did review the Windows7 forms.com as you suggested.  I have 2 comments which I beg you not to take offence to them.

      First of all I have worked with your web site on other issues and have paid for the service.   I was impressed with the knoweledge of the staff and the fact that they did not talk down to me.  If I had a question that they didn't have a quick answer to someone did try to help me find one. I had also been connected by one of your colleges some time ago to become a working member of your site.  However do to the very heavy workload of my own and my own personnal push to educate myself on as many Operating Systems and Services as possible.  It would be hard to give quailty time to another project. 

      I am not against a great Tech Support Form I just want someone from Microsoft who has developed the programs to stand behind their product with full support.  Especially if they want people such as myself to be able to sell and support all the products they have out now.  I am sure that unless you were part of the development team you have put in as much if not more time into learning all that is now offered.

      I know the event errors I posted were not critical and most likely I with the expection on one I will figure it out after a very long time searching every inch of the system, running reports that I have on hand, or spending a lot of time searching web sites.  I was hopping for a more posssitive a faster answer so I can get to the major problems ahead which is Visual Studio, SQL, Authentication issues I have found and working with 2003, 2008 servers and with Windows 7 Ultimate with out a server.

      In my job as an IT consultant for small businesses and one on one personnal computer systems I know that if I don't have the answers then it would be equally difficult for me to help my customers with their issues. Not to mention getting them to buy into new hardware and software.  So even the simple questions I have asked above I know are in some way connected to how the system is set up using Active Center which is new to the OS or Group Policys that are not set correctly. 

      I suppose I should also let you know that for personal reasons I will not put google on any of my systems and I make strong suggestions to that fact as well to my customers.  I also do not understand why it would be necessary for me to download a toolbar from a windows 7 form site which makes me a little more careful of who and what is on my system.  Not even TechNet or MSDN want anything downloaded for there services.

    • Tuesday, November 17, 2009 9:46 AMMagon_67 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
      Vote As Helpful
      Hi,

      I think this TechNet forum is exactly where you can put your Windows 7 issues, only finding the proper group.
       
      The Windows 7 Upgrade advisor is not a real time program, Microsoft need sometime to update all the device information and compability at their ends.

      I suggest installing the latest wireless driver to fix the network issue. Meanwhile, you are welcome to tell us the model of your computer and motherboard so that we can find more information.

    • 1 hour 58 minutes agoNicholas LiMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
      Vote As Helpful

      Hi,

       

      From your posts, I noticed you are an experienced IT professional. Yes, it is always good to check the system's healthy status before installing important business applications. J

       

      1.    At this time, I would like to let you know that Microsoft offers our customers with several different support resources, such as Knowledge Base articles (as self-help resources), Forum services, E-mail or Phone support, etc.

       

      For example, for Windows 7 related issues, you can check the available support channels by visiting our Windows 7 Solution Center. Especially, on Self-Support tab, you will find the following free support offerings:

       

      ·         Search the Knowledge Base

      ·         Ask Community (Microsoft Answers forums for consumers, and Microsoft TechNet forums for IT Professionals like you.)

      ·         MSDN forum for developers

       

      On other tabs, you will find more options. For example, on the Assisted Support tab, you can also find Paid Incident Support.

       

      2.    So, to better use our support resources, I would like to recommend that you take use of the search function of Microsoft Knowledge Base website and Microsoft TechNet forums first. For many commonly-encountered issues, there should already have answers. However, if this does not work, you are welcome to post your questions in our TechNet forums here and we will do our best to help you.

       

      (Just for your reference, when searching for KB articles and previous TechNet forum threads, it is recommended to use accurate keywords. In your post, we noticed that you used the keyword of "snmp trap service". This may not be an efficient search as it may return general introduction or configuration steps to this service. Instead, we may get more accurate results with the exact error code or event ID/description.)

       

      3.    Please allow me to take this chance to introduce TechNet forums.

       

      Actually, our TechNet forum is more than a free support forum. It is an informative platform for our customers, MVPs, and Microsoft engineers to not only ask questions, but also share their experiences and knowledge. Besides, as far as I know, many products' developer engineers also monitor the forums, reply questions, and also collect feedbacks from customers here.

       

      4.    Regarding the original event and hardware issues you are handling.

       

      Although I am not clear what the exact symptoms are, I learned from your description that there are some abnormal events. (As I understand, the Network Adapter issue is also an event warning or error. Am I correct?)

       

      Could you help save all event logs and upload it to Windows Live SkyDrive and share its URL with us? I will perform further analysis.

       

      Besides, as you know, not all the events logged are informing that there are some issues in the system. For example, there are several types of events as following:

       

      Information: An informational event which is generally related to a successful action.

      Success Audit: An event related to the successful execution of an action.

      Failure Audit: An event related to the failed execution of an action.

      Warning: A warning. Details for warnings are often useful in preventing future system problems.

      Error: An error, such as the failure of a service to start.

       

      For the types of “Information and Success Audit” and some event caused by temporary issues, generally, we can safely ignore them.

       

      5.    References:

       

      Here is some documents regarding Windows 7 Action Center and CAP12, here are some documents for your reference:

       

      What is Action Center?

       

      How does Action Center check for problems?

       

      Event ID 11 — Automatic Root Certificates Update Configuration

       

      Hope this helps. Thanks.


      Nicholas Li - MSFT
    • 14 minutes agodеrosnеc Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      Event ID 11 — Automatic Root Certificates Update Configuration

       

      Hope this helps. Thanks.


      Nicholas Li - MSFT


      Nicholas, I know you put a lot of effort into composing that really nice reply.  Thank you.

      However, I don't understand why this article is mentioned.  It only serves as a bad example.  Here's a thread that is frustrated by being vectored there from Event Viewer:

      Getting a Load of Event 4107, CAPI2 in the Application Log




      "I also followed the instructions from the Event Viewer link:  Event Log Online Help"

      "I decided that online help page was useless."

      "See the problem?"


    from thread  LockedWhere is the best place to get problems with Windows 7 answered?






    Hi Robinson.

    My final post in the sequence above was deleted last night.  Yet that account was terminated a few days ago as Ronnie has explained.  It is therefore impossible that I, or anybody outside of the forum control (ie, without privileges) could have deleted that post.

    Please review that account to find many posts began vanishing, and continue to do so, since that time.  Even those marked "answer", which as I explained to Shaon Shan, are not possible to delete without administrative privilege.

    Thank you.




    For reference:



    derosnec profile

    dеrosnеc's threads


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    Wednesday, September 02, 2009
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    Friday, November 27, 2009 7:59 PM


  • You will also notice the many posts I submitted objecting to swastika avatars have been deleted from a thread.  Not surprisingly, some of the most stunning examples (in a different thread) were overlooked by the en mass deletion.  Even less surprisingly, you will see this ethnic smear was retained in a selectively censored thread.


    Yes, Robinson, there is obviously some problem within this forum.  But it is not a virus doing this.

    Friday, November 27, 2009 9:01 PM



  • General DiscussionActivities Date bug

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    Repost



    Saturday, November 28, 2009 1:28 AM



  • AnswerWindows 7 64-bit shows 3 GB RAM when I have 4 GB

    • Wednesday, November 11, 2009 9:12 PMmichaelloveusa Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
       
      Vote As Helpful
      Hi there.

      I just installed Windows 7 64-bit Professional. I accidentally installed the 'N' version, but I don't think that matters. Anyway, I have 2 - 2 GB simms in my HP dv9023us laptop and when I look at properties for My Computer, it shows I have 3GB of RAM. I shutdown and removed one simm and rebotted and it showed 2 GB RAM, then I put the simm back in and it showed 3GB still. Even on XP 32-bit (sorry, skipped Vista), I was getting approx. 3.5GB RAM. Any ideas what is going on here?

      Thanks, Mike

    Answers

    All Replies

    • Thursday, November 12, 2009 3:35 AMmichaelloveusa Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
       Answer
      Vote As Helpful
      Thanks for looking that up. Weird I was getting 3.5 or so on XP Pro 32-bit, but only 3.0 on Windows 7 64-bit.

      Mike
    • Tuesday, November 24, 2009 3:26 AMShaon ShanMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
       
      Vote As Helpful
      Orignial answer is deleted by replier. The motherboard on HP dv9023us do not support more than 2GB so it is general if it cannot recognize the whole 4GB memory.

      See this link provided by derosnec orignially.
    • Wednesday, November 25, 2009 3:16 AMderоsnеc Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
       
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      Orignial answer is deleted by replier. The motherboard on HP dv9023us do not support more than 2GB so it is general if it cannot recognize the whole 4GB memory.

      See this link provided by derosnec orignially.




      Actually, Shaon Shan MSFT, a replier cannot delete his own post that has been marked "answer".  That would have to be done by someone with more forum control.


      Thank you though for the respectful credit in your post.

      •  


    from thread Windows 7 64-bit shows 3 GB RAM when I have 4 GB


    Monday, November 30, 2009 4:26 AM