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After updating my profile I lost my alerts, forums, history etc RRS feed

  • Question

  • I went and updated the company name in my profile and I noticed my alerts, forums, all my message history was cleared up and it shows I am member since today. Is there any way for me to get my history back keeping or not keeping my new company name?

    Thanks

    • Moved by Naomi N Friday, December 23, 2011 3:38 PM Profile problem (From:Forums Issues (not product support))
    Thursday, December 22, 2011 10:10 PM

Answers

  • HI Gokhan !

    I think you need to submit your request at Microsoft at below link;

    https://lab.msdn.microsoft.com/mailform/contactus.aspx?refurl=http%3a%2f%2fsocial.msdn.microsoft.com%2fForums%2fen-US%2fProfile%2fthread%2fddfb2508-3a9e-4f12-abab-e55e21d42086

    Note : Here is a similar thread http://social.technet.microsoft.com/Forums/en-US/Profile/thread/c687fb5f-cf7d-4b7d-b59d-41b7112f4308 wih same issue.

    You can't merge 2 accounts but i think you can change your Windows Live ID Asscociated with your profile. I am sure Sean will further help you in this.

    Please let me know if this doesn’t work for you. Hope I have answered you correctly.

    Thanks,
    Hasham

    Sunday, December 25, 2011 9:01 AM

All replies

  • I also had to reconfigure my email address, it lost it somehow.

    Thank you


    Gokhan Varol
    Thursday, December 22, 2011 10:13 PM
  • Wow! I'm tempted to try the same, but I am afraid to lose stuff. I'll send this to Brent/Ed before trying.
    For every expert, there is an equal and opposite expert. - Becker's Law


    My blog
    Thursday, December 22, 2011 11:17 PM
  • About 30 minutes later things got recovered by itself.
    Gokhan Varol
    Thursday, December 22, 2011 11:25 PM
  • Do you know how exactly you've changed things? BTW, I went ahead, went to Profiles, Edit, changed my company, saved. Then a bit later changed back. All was well.
    For every expert, there is an equal and opposite expert. - Becker's Law


    My blog
    Friday, December 23, 2011 1:36 AM
  • BTW, now, looking at this thread, I can see, that you actually have 2 profiles! Look closer - your first reply has 0 points and this one has 15 and also the avatar is different.
    For every expert, there is an equal and opposite expert. - Becker's Law


    My blog
    Friday, December 23, 2011 1:37 AM
  • And the name is different (slightly).

     


    Richard Mueller - MVP Directory Services
    Friday, December 23, 2011 2:05 AM
  • You have sharper eyes than me :)
    For every expert, there is an equal and opposite expert. - Becker's Law


    My blog
    Friday, December 23, 2011 3:26 AM
  • Interesting, how can I edit my profile and end up having 2. Maybe I can delete the one newly created? They both must be linked to my single hotmail account also?
    Gokhan Varol
    Friday, December 23, 2011 9:44 AM
  • my only profile should be as below, not sure how to see the other one.

    I WORK AT Corelogic
    MEMBER SINCE Apr 3, 2006

    Gokhan Varol
    Friday, December 23, 2011 9:46 AM
  • I assume you would need to logon with the other name, that is "Gokhan Varol", instead of "Gokhan_Varol". I've seen this with a few other users, where they apparently created a new profile using a slightly different name.

    Using "Browse Forum Users" I get this:

    http://social.technet.microsoft.com/Forums/en-US/browseusers?userName=Gokhan%20Varol

    and this profile:

    http://social.technet.microsoft.com/Profile/gokhan%20varol

    The %20 in these links is the space, as apposed to the "_" character. But searching for "Gokan_Varol" results in both accounts here:

    http://social.technet.microsoft.com/Forums/en-US/browseusers?userName=Gokhan_Varol

     


    Richard Mueller - MVP Directory Services
    Friday, December 23, 2011 4:01 PM
  • I don't really have 2 profiles, when I login Gokhan_Varol on the right side and Gokhan Varol on the left site?

    Gokhan Varol
    Friday, December 23, 2011 4:28 PM
  • Hi Gokhan,

    Actually there are 2 profiles look the same, while associated with different WLID(e.g. Hotmail address):

    http://social.msdn.microsoft.com/profile/gokhan%20varol and http://social.msdn.microsoft.com/profile/gokhan_varol.

    And we should see the mechanism of one WLID, one forum profile. Hence if you log in with one WLID, you can find relevant profile.

    One more thing, Activities such as post, answer, recognition in profile is associated with a WLID, just like the primary key in database.  Regarding alert mail address, you can set it with this WLID or another web mail address.

    In daily support, we usually receive such request of change his WLID associated with his profile to another new WLID. The best practice falls at the new WLID haven’t create forum profile, then we’ll change it from back end server side and the new WLID shall inherit old one’s  forum activity record and customer shall not notice the change and seems as the same as before, actually he has to sign in forum with the new WLID.

    Pan

    Customer Support

    EPX Service Engineering Support Team

    • Edited by Pan Zhang Saturday, December 24, 2011 11:29 PM
    Saturday, December 24, 2011 11:27 PM
  • HI Gokhan !

    I think you need to submit your request at Microsoft at below link;

    https://lab.msdn.microsoft.com/mailform/contactus.aspx?refurl=http%3a%2f%2fsocial.msdn.microsoft.com%2fForums%2fen-US%2fProfile%2fthread%2fddfb2508-3a9e-4f12-abab-e55e21d42086

    Note : Here is a similar thread http://social.technet.microsoft.com/Forums/en-US/Profile/thread/c687fb5f-cf7d-4b7d-b59d-41b7112f4308 wih same issue.

    You can't merge 2 accounts but i think you can change your Windows Live ID Asscociated with your profile. I am sure Sean will further help you in this.

    Please let me know if this doesn’t work for you. Hope I have answered you correctly.

    Thanks,
    Hasham

    Sunday, December 25, 2011 9:01 AM
  • I want to keep  http://social.msdn.microsoft.com/profile/gokhan_varol/?ws=usercard-inline (MEMBER SINCE Apr 3, 2006) all my settings etc is there (actually that's what I want to keep)

    I want to use Gokhan Varol as the profile name, if both profiles merge into one (not sure the second one got created) and my profile says Gokhan Varol (MEMBER SINCE Apr 3, 2006) with all my alerts posts etc that would be awesome. it should be linked to my hotmail account gokhanvarol@hotmail.com

    Thank you and happy holidays :-)

     


    Gokhan Varol
    Sunday, December 25, 2011 11:24 AM
  • HI Gokhan !

    I think you need to submit your request at Microsoft at below link;

    https://lab.msdn.microsoft.com/mailform/contactus.aspx?refurl=http%3a%2f%2fsocial.msdn.microsoft.com%2fForums%2fen-US%2fProfile%2fthread%2fddfb2508-3a9e-4f12-abab-e55e21d42086

    Note : Here is a similar thread http://social.technet.microsoft.com/Forums/en-US/Profile/thread/c687fb5f-cf7d-4b7d-b59d-41b7112f4308 wih same issue.

    You can't merge 2 accounts but i think you can change your Windows Live ID Asscociated with your profile. I am sure Sean will further help you in this.

    Please let me know if this doesn’t work for you. Hope I have answered you correctly.

    Thanks,
    Hasham


    I just want to verify that Hasham is right. You can't merge 2 accounts. It is possible to get your ID changed. Thanks!
    Ed Price a.k.a User Ed, Microsoft Experience Program Manager (Blog, Twitter, Wiki)
    Thursday, December 29, 2011 6:52 AM
  • are both of these accounts mapped to gokhanvarol@hotmail.com or to different email accounts?
    Gokhan Varol
    Thursday, December 29, 2011 8:06 AM