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Computer saying not genuine windows and running slow and no pictures etc. RRS feed

  • Question

  • My computer is only showing small words and dots on the left hand side of screen, it is also saying windows is not genuine, and now its running very slow....cannot open messages in yahoo or facebook or chat...Can someone help please!!
    Wednesday, August 31, 2011 10:39 PM

Answers

  •   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

     

    • Marked as answer by Darin Smith MS Tuesday, September 6, 2011 9:34 PM
    Wednesday, August 31, 2011 10:58 PM
    Answerer

All replies

  •   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

     

    • Marked as answer by Darin Smith MS Tuesday, September 6, 2011 9:34 PM
    Wednesday, August 31, 2011 10:58 PM
    Answerer
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Tuesday, September 6, 2011 9:33 PM