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crm solution design training courses RRS feed

  • Question

  • Are there any courses or books that are particularly useful in helping to design a CRM solution? I've been on the "Extending Microsoft Dynamics" course which while it was good as far as it goes really was a whistelstop tour of things that could be used in CRM and didn't attempt to give any overview of how to create a coherent solution out of all these technologies. I feel very much as though someone has shown me how to paint a window sill, rewire a fuse box and then they've said to me "now build a house". The customisation and configuration course has the same issue; there's a lot of things and I can alter some of them but no real coherent idea of how to put it all together.

    Friday, May 3, 2013 9:49 AM

All replies

  • Hi,

    Please go through the STEP BY STEP MS CRM in this you find  (OR) Please go through msdn crm 2011.

    If you find it as useful answer then Please vote for my answer.

    thank you

    vasubabuk

    Monday, May 6, 2013 12:17 PM
  • Hi,

    Please go through the following links,

    http://madcomputerist.blogspot.in/2011/06/new-features-in-microsoft-dynamics-crm.html

    http://www.youtube.com/results?search_query=ms+dynamics+crm+2011&oq=ms+dynam&gs_l=youtube-reduced.3.0.0l4.66908.72299.0.73644.14.9.1.4.4.0.405.1550.2j5j1j0j1.9.0...0.0...1ac.Tlsoil9AArs
    http://www.democrmonline.com/

    http://channel9.msdn.com/Series/DynamicsCRM2011

    http://crmbusiness.wordpress.com/2011/02/07/crm-2011-dynamics-crm-2011-developer-training-videos/

    http://msdn.microsoft.com/en-in/library/gg334279.aspx

    http://msdn.microsoft.com/en-in/library/gg490659.aspx

    http://msdn.microsoft.com/en-in/library/gg334279.aspx

    http://msdn.microsoft.com/en-in/library/gg490657.aspx

    Apart from this go through the CRM SDK you can learn CRM


    Thanks & Regards, MS CRM Consultant, V.Surya. My Blog: http://inventcrm.wordpress.com/

    Monday, May 6, 2013 2:35 PM
    Answerer