In the left lower corner right click on the windows icon.
On the menu left click on device manager.
Look to see if there are any icons over the items that may indicate any malfunctions.
Look for your DVD/CD-ROM drive and expand it.
Right click on it then view device status to see if it is working properly.
Click on driver. Check to see if it is a Microsoft driver.
If it is a Microsoft Driver then uninstall the driver and reboot.
It should rebuild the driver.
Then check to see the performance of your cd player.
Another step:
Type reliability into the search box.
When the reliability control panel opens view it to see anything that may explain your current problem.
https://technet.microsoft.com/en-us/library/cc749583%28v=ws.10%29.aspx?f=255&MSPPError=-2147217396
https://www.howtogeek.com/166911/reliability-monitor-is-the-best-windows-troubleshooting-tool-you-arent-using/
These are some additional links you may find useful:
https://answers.microsoft.com/en-us/windows/wiki/windows_10-update/event-viewer-what-is-going-on-in-your-computer/fdda2010-d4df-4fed-863b-89ce0142419d
https://answers.microsoft.com/en-us/windows/wiki/windows_10-update/updating-a-driver/a5e6345e-af9b-4099-bef0-8d22254aa1c1
