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CRM 2011 - Error closing forms

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whenever I close a form I get the following error or a variation thereof - can be slightly different for different forms

Microsoft Dynamics CRM Error Report Contents

<CrmScriptErrorReport>
<ReportVersion>1.0</ReportVersion>
<ScriptErrorDetails>
   <Message>The system cannot find the file specified.
</Message>
   <Line>2</Line>
   <URL>/main.aspx?etc=1&extraqs=%3f_gridType%3d1%26etc%3d1%26id%3d%257b29BCB63B-27A8-E011-8958-005056BA2E8B%257d%26rskey%3d30772996&pagetype=entityrecord</URL>
   <PageURL>/main.aspx?etc=1&extraqs=%3f_gridType%3d1%26etc%3d1%26id%3d%257b29BCB63B-27A8-E011-8958-005056BA2E8B%257d%26rskey%3d30772996&pagetype=entityrecord</PageURL>
   <Function>anonymous($p0,$p1){try{if(!IsNull($p0)){var$v_0=String.format("Timestamp:Loaded={0},Updated={1},Saved={2}{3}{4}",this.$W_3.toString(),!IsNull(this.$I_3)?this.$I_3.toString():(newDate).toString(),!IsNull(this.$Q_3)?this.$Q_3.toString():"",this.$1_3,$p0);th</Function>
   <CallStack>
    <Function>anonymous($p0,$p1){try{if(!IsNull($p0)){var$v_0=String.format("Timestamp:Loaded={0},Updated={1},Saved={2}{3}{4}",this.$W_3.toString(),!IsNull(this.$I_3)?this.$I_3.toString():(newDate).toString(),!IsNull(this.$Q_3)?this.$Q_3.toString():"",this.$1_3,$p0);this.get_element().setAttribute(this.$O_3,$v_0)}}catch($$e_1_0){var$v_1=String.format("Timestamp:Loaded={0},Updated={1},Saved={2}{3}{4}",this.$W_3.toString(),this.$I_3.toString(),!IsNull(this.$Q_3)?this.$Q_3.toString():"",this.$1_3,$p1);this.get_element().setAttribute(this.$O_3,$v_1)}this.get_element().save("RVItems")}</Function>
    <Function>anonymous($p0){this.$W_3=this.$17_3;var$v_0=this.$y_3($p0);$v_0=this.$12_3($v_0);this.$J_3($v_0,$v_0);for(var$v_1=0;$v_1<this.$H_3.length;$v_1++){var$v_2=this.$H_3[$v_1];$v_2($v_0)}this.$H_3=newArray(0);return$v_0}</Function>
    <Function>anonymous($p0,$p1){var$v_0=null;if($p0.Success){$v_0=$p0.ReturnValue;this.$14_3($v_0)}this.$j_3=false}</Function>
    <Function>anonymous(){returnb.apply(a,arguments)}</Function>
    <Function>readyStateChanged()</Function>
   </CallStack>
</ScriptErrorDetails>
<ClientInformation>
   <BrowserUserAgent>Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.3; MS-RTC LM 8)</BrowserUserAgent>
   <BrowserLanguage>en-us</BrowserLanguage>
   <SystemLanguage>en-au</SystemLanguage>
   <UserLanguage>en-au</UserLanguage>
   <ScreenResolution>1280x1024</ScreenResolution>
   <ClientName>Web</ClientName>
   <ClientTime>2011-07-07T13:45:41</ClientTime>
</ClientInformation>
<ServerInformation>
    <OrgLanguage>1033</OrgLanguage>
    <OrgCulture>1033</OrgCulture>
    <UserLanguage>1033</UserLanguage>
    <UserCulture>3081</UserCulture>
    <OrgID>{7C03C6C7-757E-499D-ACE7-77403D79F6B0}</OrgID>
    <UserID>{62FBA862-E2A2-E011-8958-005056BA2E8B}</UserID>
    <CRMVersion>5.0.9688.1157</CRMVersion>
</ServerInformation>
</CrmScriptErrorReport>

<CrmScriptErrorReport>
<ReportVersion>1.0</ReportVersion>
<ScriptErrorDetails>
   <Message>The system cannot find the file specified.
</Message>
   <Line>2</Line>
   <URL>/main.aspx?etc=1&extraqs=%3f_gridType%3d1%26etc%3d1%26id%3d%257b29BCB63B-27A8-E011-8958-005056BA2E8B%257d%26rskey%3d30772996&pagetype=entityrecord</URL>
   <PageURL>/main.aspx?etc=1&extraqs=%3f_gridType%3d1%26etc%3d1%26id%3d%257b29BCB63B-27A8-E011-8958-005056BA2E8B%257d%26rskey%3d30772996&pagetype=entityrecord</PageURL>
   <Function>anonymous($p0){var$v_0=null;try{$v_0=this.$k_3();if(!IsNull($p0)){var$v_1=String.format("Timestamp:Loaded={0},Updated={1},Saved={2}{3}{4}",this.$H_3.toString(),!IsNull(this.$A_3)?this.$A_3.toString():(newDate).toString(),!IsNull(this.$9_3)?this.$9_3.toStr</Function>
   <CallStack>
    <Function>anonymous($p0){var$v_0=null;try{$v_0=this.$k_3();if(!IsNull($p0)){var$v_1=String.format("Timestamp:Loaded={0},Updated={1},Saved={2}{3}{4}",this.$H_3.toString(),!IsNull(this.$A_3)?this.$A_3.toString():(newDate).toString(),!IsNull(this.$9_3)?this.$9_3.toString():"","\n",$p0);this.get_element().setAttribute(this.$J_3,$v_1)}}catch($$e_1_0){if(!IsNull($v_0)){var$v_2=String.format("Timestamp:Loaded={0},Updated={1},Saved={2}{3}{4}",this.$H_3.toString(),this.$A_3.toString(),!IsNull(this.$9_3)?this.$9_3.toString():"","\n",$v_0);this.get_element().setAttribute(this.$J_3,$v_2)}}this.get_element().save("LookupMruItems")}</Function>
    <Function>anonymous($p0){this.$H_3=this.$19_3;var$v_0=this.$14_3($p0);$v_0=this.$15_3($v_0);this.$W_3($v_0);for(var$v_1=0;$v_1<this.$F_3.length;$v_1++){var$v_2=this.$F_3[$v_1];$v_2($v_0)}this.$F_3=newArray(0);return$v_0}</Function>
    <Function>anonymous($p0,$p1){var$v_0=null;if($p0.Success){$v_0=$p0.ReturnValue;this.$16_3($v_0)}this.$j_3=false}</Function>
    <Function>anonymous(){returnb.apply(a,arguments)}</Function>
    <Function>readyStateChanged()</Function>
   </CallStack>
</ScriptErrorDetails>
<ClientInformation>
   <BrowserUserAgent>Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.3; MS-RTC LM 8)</BrowserUserAgent>
   <BrowserLanguage>en-us</BrowserLanguage>
   <SystemLanguage>en-au</SystemLanguage>
   <UserLanguage>en-au</UserLanguage>
   <ScreenResolution>1280x1024</ScreenResolution>
   <ClientName>Web</ClientName>
   <ClientTime>2011-07-07T13:45:41</ClientTime>
</ClientInformation>
<ServerInformation>
    <OrgLanguage>1033</OrgLanguage>
    <OrgCulture>1033</OrgCulture>
    <UserLanguage>1033</UserLanguage>
    <UserCulture>3081</UserCulture>
    <OrgID>{7C03C6C7-757E-499D-ACE7-77403D79F6B0}</OrgID>
    <UserID>{62FBA862-E2A2-E011-8958-005056BA2E8B}</UserID>
    <CRMVersion>5.0.9688.1157</CRMVersion>
</ServerInformation>
</CrmScriptErrorReport>

Any ideas

Pete

Thursday, July 7, 2011 3:57 AM

Answers

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Hi Peter,

we had the same Problem on a customers environment and invested a huge amount of time to fix this problem.
The line that throws the error, trys to save the "Recently Visited Items" into a local file. Sounds reasonable, cause the line is save("RVItems");

In our case the problem was combination of folderredirection and TerminalServices. In a short: this caused a missing folder in the user-profile, which caused the IE to say "unable to find file".

The folder is the following (on a Win 7 Box):
C:\Users\<USER>\AppData\Roaming\Microsoft\Internet Explorer\UserData

on XP or 2000 you have to look in "c:\documents and settings\...". I'm sure you will find it ;)

We just created the folder "UserData" via Windows-Explorer and then everything went fine...

Hope this will help you and some other readers ;)

Kind Regards
Thomas Rehm
- Proposed as answer by Thomas Rehm Tuesday, August 23, 2011 1:23 PM
- Marked as answer by Donna EdwardsMVP Saturday, September 3, 2011 7:34 PM
Tuesday, August 23, 2011 1:18 PM

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Hi Peter,

May I know if there are any scripts written in the form? I guess there is something in the script which is trying to access the file which is not accessible. Please let me know the status of it.

Regards,

Vishnu.

http://www.osmosys.asia
http://osmosee.wordpress.com
Regards, Vishnu. http://www.osmosys.asia http://osmosee.wordpress.com

Wednesday, July 13, 2011 2:45 AM
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Hi Vishnu

This OOB - so no scripts - only MS - happens everywhere

sorry about the delay - only get to work onthis one day a week at the moment till we get the new hardware. Haven't had the issue on other system.

Pete

Wednesday, July 20, 2011 11:12 PM
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Hi Peter,

we had the same Problem on a customers environment and invested a huge amount of time to fix this problem.
The line that throws the error, trys to save the "Recently Visited Items" into a local file. Sounds reasonable, cause the line is save("RVItems");

In our case the problem was combination of folderredirection and TerminalServices. In a short: this caused a missing folder in the user-profile, which caused the IE to say "unable to find file".

The folder is the following (on a Win 7 Box):
C:\Users\<USER>\AppData\Roaming\Microsoft\Internet Explorer\UserData

on XP or 2000 you have to look in "c:\documents and settings\...". I'm sure you will find it ;)

We just created the folder "UserData" via Windows-Explorer and then everything went fine...

Hope this will help you and some other readers ;)

Kind Regards
Thomas Rehm
- Proposed as answer by Thomas Rehm Tuesday, August 23, 2011 1:23 PM
- Marked as answer by Donna EdwardsMVP Saturday, September 3, 2011 7:34 PM
Tuesday, August 23, 2011 1:18 PM
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I just wanted to post that the missing UserData folder fixed our issue with the following error:

<CrmScriptErrorReport>

<ReportVersion>1.0</ReportVersion>

<ScriptErrorDetails>

   <Message>The system cannot find the path specified.

</Message>

   <Line>1</Line>

   <URL>/_static/_common/scripts/main.js?ver=25799877</URL>

   <PageURL>/main.aspx?etc=4212&extraqs=%3fetc%3d4212%26pId%3d%.......</PageURL>

   <Function></Function>

   <CallStack>

   </CallStack>

</ScriptErrorDetails>

<ClientInformation>

   <BrowserUserAgent>Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Win64; x64; Trident/5.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; InfoPath.3; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.6126)</BrowserUserAgent>

   <BrowserLanguage>en-us</BrowserLanguage>

   <SystemLanguage>en-us</SystemLanguage>

   <UserLanguage>en-us</UserLanguage>

   <ScreenResolution>1024x768</ScreenResolution>

   <ClientName>Outlook Laptop - Online</ClientName>

   <ClientTime>2013-01-18T13:21:05</ClientTime>

</ClientInformation>

<ServerInformation>

    <OrgLanguage>1033</OrgLanguage>

    <OrgCulture>1033</OrgCulture>

    <UserLanguage>1033</UserLanguage>

    <UserCulture>1033</UserCulture>

    <CRMVersion>5.0.9690.2740</CRMVersion>

</ServerInformation>

</CrmScriptErrorReport>

Thursday, January 24, 2013 12:17 PM

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CRM 2011 - Error closing forms

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