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Privelage required to view and Edit Queue item RRS feed

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    Hi,

    What  privelage is required to be set to a user so that  when he opens case owned by  him he can edit queue item's . He shouldn't edit queue item in which case is not  owned  by him. If i create a custom role what privelage i need to set.

    Thanks,

    Abhishek

    Abhishek

    Friday, September 6, 2013 1:25 PM

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    Hi Abhishek,

    What are the security roles assigned to the existing user.....??

    Assign sales person roles for editing Queue items.

    Thank's


    Vinay Kumar. MTCCRM.com,Dynamicsexchange.com

    Friday, September 6, 2013 1:35 PM