locked
system crash with onecare when on Skype RRS feed

  • Question

  •  

    I just installed onecare a couple of days ago. Last night I was on Skype for the first time since installing onecare, and my system crashed. The message on a blue screen was 'crash dump'. Any idea on this problem? Anyone heard of this problem? Any help would be appreciated. Thanks.
    Monday, November 24, 2008 3:31 PM

Answers

  • I'm leaving your post in the Firewall topic, though I am quite certain that the problem is not with OneCare, but with the Skype software. Without knowing the specifics of the blue screen "stop" error, I can only speculate that buggy driver software caused your PC to crash. This can be due to hardware issues, too, but is most likely something with the Skype software. If you believe it to be due to OneCare, you can contact OneCare support for investigation and help.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

     

    Monday, November 24, 2008 3:47 PM
    Moderator