Issue with Dynamics CRM 2011 plugin in Outlook 07 RRS feed

  • Question

  • Hello,

    I am having a issue with the CRM plugin for outlook that every time i try and access a CRM page in outlook it throws a generic error message and when i cancel those it starts throwing script errors like below.


    Then the script error after

    I have done browser settings etc and still refuses to work.  The plugin itself still seems to track or sync just any interaction with the IE components get this error yet it works fine when accessing through Website.  Any idea's?

    Thursday, November 12, 2015 9:44 PM

All replies

  • Hi,

    Is there any error log created on server? Event log? Trace Log?

    Persian Dynamics CRM Community | انجمن متخصصان فارسی زبان

    Friday, November 13, 2015 6:44 AM
  • Hi,

    You should have logs on the local machine under C:\Users\<username>\AppData\Roaming\Microsoft\MSCRM (I Think it is MSCRM, I don't have the Outlook client installed on this machine). That might Point you in some direction.


    Rickard Norström Developer CRM-Konsulterna
    Swedish Dynamics CRM Forum: http://www.crmforum.se
    My Blog: http://rickardnorstrom.blogspot.se

    Friday, November 13, 2015 7:08 AM
  • try on another machine and see if the error is related to your local machine or crm config

    gruss Daniel Ovadia MBSS - Microsoft Dynamics CRM MCNPS

    Friday, November 13, 2015 9:25 AM
  • It seems to be specific to this machine, working fine in the rest of the office.  All other machines are running same setup just something specific to this one.
    Monday, November 16, 2015 7:23 PM
  • what helped sometime was an office version upgrade, don´t know if it could be a solution for you

    gruss Daniel Ovadia MBSS - Microsoft Dynamics CRM MCNPS

    Tuesday, November 17, 2015 8:51 AM
  • The client eventually just formatted their machine and did a full rinstall to fix the issue could not find out what was causing it.
    Friday, January 15, 2016 7:41 PM