Why Can't I Validate?

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  Please follow this simple troubleshooting procedure:

   

  1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

   

  2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

   

  3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

   

  4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

   

  Saturday, May 24, 2008 9:18 PM

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  Debwilldo,

   

  Please make sure to use the product key off of the COA on the machine.

   

  Here is a website on how to tell where to find the COA:

   

  http://www.microsoft.com/resources/howtotell/content.aspx?displaylang=en&pg=coa

   

  Lori MS

   

   

   

  Tuesday, May 27, 2008 4:48 PM