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Portfolio Analysis Analyze Cost Error in PS 2010 RRS feed

  • Question

  • I created a new analysis and prioritized the projects. Now at Analyze Costs step, I'm getting following error above the Metrics / Projects area.

    The Cost Constraint Analysis Chart could not be loaded because of the following reasons:

    • Unable to generate image due to unexpected charting error. If this problem persists, contact your server administrator.
    • Unable to generate image due to unexpected charting error. If this problem persists, contact your server administrator.

    Clicking on Strategic Alignment brings similar error:

    The Strategic Business Alignment Chart could not be loaded because of the following reasons:

    • Unable to generate image due to unexpected charting error. If this problem persists, contact your server administrator
    Faisal
    Thursday, August 11, 2011 4:19 PM

Answers

All replies

  • Hi Faisal,

    Do you have the state service running on the farm?

    Thanks

    Paul


    Paul Mather | Twitter | http://pwmather.wordpress.com
    Thursday, August 11, 2011 4:25 PM
  • If you are referring to State Service - Service Application, then yes it is running.

     

    Thursday, August 11, 2011 4:38 PM
  • Hi Faisal,

    OK, what error do you see in the ULS logs at the time of seeing the error?

    Thanks

    Paul


    Paul Mather | Twitter | http://pwmather.wordpress.com
    Thursday, August 11, 2011 4:42 PM
  • w3wp.exe (0x06DC) 0x0F04 Project Server General 0000 Medium request channel state after Close(): Closed 78d2d482-7026-468a-b011-a127263859cf 

    w3wp.exe (0x06DC) 0x0AD8 Project Server Project Web App f8ce High PWA:http://PSserver/pwa,User:domain\myUsername-ProjectChart: An exception occurred while preparing the Strategic Alignment Chart: Microsoft.Office.Server.Administration.StateServiceLocalizedException: A Microsoft SharePoint Server State Service error occurred while processing your request. For more information, contact your server farm administrator.     at Microsoft.Office.Server.Administration.StateSqlSession.SetAndReleaseItemBytesExclusive(StateKey key, Byte[] buf, Int32 timeout, Int32 lockId, Boolean newItem)     at Microsoft.Office.Server.Administration.StateManager.CreateState(StateKey key, Byte[] state, Int32 timeout)     at Microsoft.Office.Server.WebControls.ChartWebPartDataStorage.Save(Chart chart, String userIdentity)     at Microsoft.Office.Server.WebControls.Chart.RenderChartC... 19efc0af-61f7-4ae4-aa41-ec55f511f361 

    w3wp.exe (0x06DC) 0x0AD8 Project Server Project Web App f8ce High ...ontrol(Control chartToRender, HtmlTextWriter writer)     at Microsoft.Office.Server.WebControls.Chart.Render(HtmlTextWriter writer)     at Microsoft.Office.Project.PWA.CommonControls.ProjectChart.RenderContents()     at Microsoft.Office.Project.PWA.CommonControls.ProjectChart.RenderForJson(Int32 width, Int32 height, String description) 19efc0af-61f7-4ae4-aa41-ec55f511f361 

    Thursday, August 11, 2011 5:57 PM
  • Do all users see the same issue? Has this worked before?

    Thanks

    Paul


    Paul Mather | Twitter | http://pwmather.wordpress.com
    Thursday, August 11, 2011 6:12 PM
  • Definitely two or more minds are better than one.

    Portfolio analysis is currently new and in test env. I used the farm admin account and it worked.

    In PWA, both my acount and farm act are setup in Administrators group!

    Thursday, August 11, 2011 6:43 PM
  • Hi Faisal 

    It has been long since this thread has been posted or updated, closing this thread assuming this has been already resolved, closing is necessary in order to keep the forum moderated

    please feel free to either reopen this thread or create a new one if you feel it has not been resolved & warrants further discussion

    Also would suggest if you have found an answer or a workaround to this problem, please share in order for other to get benefit of your experience


    Thanks | Sunil Kr Singh | http://epmxperts.wordpress.com

    • Marked as answer by epmXperts Tuesday, January 22, 2013 8:31 PM
    • Unmarked as answer by Faisal Masood, PMP Wednesday, January 23, 2013 4:55 AM
    Tuesday, January 22, 2013 8:31 PM