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Lost XP Home Edition CD's RRS feed

  • Question

  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-BFDCC-3BMCY-QGWPD
    Windows Product Key Hash: 8dFTlxbCDMH7eCGI/GjBzGT53UI=
    Windows Product ID: 76477-OEM-2111907-00109
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {3D929706-09EE-4F94-9F0A-A0056BB11388}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3D929706-09EE-4F94-9F0A-A0056BB11388}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QGWPD</PKey><PID>76477-OEM-2111907-00109</PID><PIDType>2</PIDType><SID>S-1-5-21-1468664882-1095968909-962893471</SID><SYSTEM><Manufacturer>Packard Bell BV</Manufacturer><Model>00000000000000000000000</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>M2NS-NVM 0203</Version><SMBIOSVersion major="2" minor="4"/><Date>20060922000000.000000+000</Date><SLPBIOS>NECC_,NEC-PC,NEC Computers,NEC_Product</SLPBIOS></BIOS><HWID>DA5D36BF01848056</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Packard Bell</name><model>Packard Bell Computer</model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1E6B0:Packard Bell B.V|1E6B0:Packard Bell B.V
    Marker string from OEMBIOS.DAT: NECC_,NEC-PC,NEC Computers,NEC_Product

    OEM Activation 2.0 Data-->
    N/A

    Windows XP Home Edition

    I am assuming the packard bell sign is under the small corner of the sticker that is ripped, i do have the product key still intact though :)
    I have this version of the sticker: http://www.microsoft.com/howtotell/Popup.aspx?coaID=coa_5&displaylang=en


    I need a copy of the master CD's as for some reason i can not create a copy of them, and need to reboot my system.

    Thank you for any help you can give

    Vidia
    Sunday, October 11, 2009 11:00 PM

Answers

  • Hello vidia,

    Recovery/reinstallation CDs for your Packard Bell computer must be obtained from Packard Bell, or from a third party supplier.

    Microsoft does not have any Packard Bell recovery or reinstallation CDs.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, October 12, 2009 12:39 AM