Email Account RRS feed

  • General discussion

  • I am having a serious problem with my hotmail account. Whenever I sent an email and the person receiving the email clicks on "reply" to send me a message back, my email address automatically changes to another email address. I need help getting this resolved because someone else is getting my emails. This seems to start happening after Windows Live was installed.
    Tuesday, February 24, 2009 11:16 PM

All replies


    You're off topic for this forum, which is dedicated to Windows Live OneCare.

    Support for Windows Live Hotmail


     and other Windows Live programs and services:

    Go to http://support.live.com/ and sign in with a LiveID

    Click on the Windows Live service or product you need help with.

    If you are not presented with an email support form, but are instead redirected to help.live.com for that service/product, in the page that opens from http://help.live.com/ select any topic on the left hand side or search for a question in the search box.

    The results of your search or the clicked topic appears in the right hand frame, along with a tiny link in the lower right hand corner – “Get more help.”

    Click that tiny link and you will get to a page with a link “Contact support”

    Click that link and you will be presented with the email support form to fill out. Provide as much detail as possible and you should get a response from support within 24 hours.

    Help topics at http://help.live.com/

    Support for MSN or paid Hotmail Plus - http://support.msn.com/

    If you are using Windows Live Mail, part of the Windows Live Essentials suite, check the settings for your email account to see what the "From" field is set to. That is what your receiver will get when they click Reply.




    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Wednesday, February 25, 2009 1:33 PM