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Outlook Client not updated RRS feed

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    Hi,

    I have installted outlook client in offline mode into my PC , then added calendar of other user (Aleady installed outlook client too)into my outlook for mornitor it . When user updated Appointment,Task in CRM. I can't see the updated data from my outlook(I know it will be synchronize every 15 Mins.) Thanks in advance for the suggestion.  

    Friday, August 20, 2010 9:20 AM

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    ensure you are on the latest update rollup.  there are some fixes in Update Rollup 12 releated to Shared Calendars.

    Regards, Donna

    • Marked as answer by Jim Glass Jr Tuesday, August 24, 2010 4:00 PM
    Tuesday, August 24, 2010 1:43 PM

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    You need to be in online mode for the sync to work. Also have you run the diagnostic tool to see if any problems exist?
    MSCRM Bing'd - http://bingsoft.wordpress.com
    Friday, August 20, 2010 9:55 AM
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    Hi,

    I have ran the diagnostic and found the error that "Outlook might have disabled the microsoft Dynamics CRM Outlook add-in....."  and already fixed it. But, i still can't see the update info of other's calendar in my outlook. I'm not sure that email client didn't support,if share calendar to other person.  Anyone know about this, please help me. Thank you

    Monday, August 23, 2010 4:18 AM
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    ensure you are on the latest update rollup.  there are some fixes in Update Rollup 12 releated to Shared Calendars.

    Regards, Donna

    • Marked as answer by Jim Glass Jr Tuesday, August 24, 2010 4:00 PM
    Tuesday, August 24, 2010 1:43 PM
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    I have installed the latest for few month ago. I don't really know for what was going on. Does anyone know about this. Please suggest me. Thanks in advance
    Wednesday, August 25, 2010 9:34 AM
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    Have you reviewed your Local data groups in Outllook CRM settings to see if you have the right items to synchronise?
    MSCRM Bing'd - http://bingsoft.wordpress.com
    Wednesday, August 25, 2010 12:09 PM
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