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Re-install Live One Care RRS feed

  • Question

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    I had to do a restore point....During the process, my System Board crash and had a new on reinstalled.  Im trying to re-install LiveONe but having no luck.  I signed back in with the old sign in I.D. but did not recognized it! Please Help!
    Wednesday, November 21, 2007 5:21 PM

Answers

  • If the LiveID is not recognized, it is likely that it is not the subscription LiveID. 

    If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.

    How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate the reinstall.

    -steve
    Thursday, November 22, 2007 4:20 AM
    Moderator

All replies

  • If the LiveID is not recognized, it is likely that it is not the subscription LiveID. 

    If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.

    How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate the reinstall.

    -steve
    Thursday, November 22, 2007 4:20 AM
    Moderator
  • I cleanded out my computer and need tp reinstall window live one care. Can you send me direction on how to do so. Please send to wofddaisey@sbcglobal.net

    Wednesday, January 2, 2008 5:00 AM
  • Simply go to http://onecare.live.com and install the trial. Once it is installed, you will need to activate/subscribe with the same LiveID you originally subscribed with.

    -steve

     

    Wednesday, January 2, 2008 5:30 PM
    Moderator