Windows 8 Activation Error - Owned Laptop for over 1 year
I bought this laptop at Best Buy over a year ago. I recently became aware of this issue when I tried to download the Microsoft Office Professional 2010 and it told me I was running an inactivated version of Windows 8. All updates seem to not be able
to install either. Soon after I started getting the Activation Error Code 0xC0000022 {Access Denied} "A process has requested access to an object, but has not been granted those access rights." After reading other posts about this error
I attempted to Run Microsoft Genuine Advantage Diagnostic Tool (1.9.0027.0) and when I attempt to copy the information I get this error "Failed to create output files, hr = 0x80070002. Please contact support."
These are the results I was unable to copy.
Validation Info:
Validation Status: Validation unsupported OS
Validation Code: 6
Product Key: *****-*****-JMJ7H-7986P-27GBG
Product Key Hash: epETg5ZjGh4z0xQ83Nsngw4CoCY=
Product ID: 00179-60280-33371-AAOEM
Product ID Type: 0 - Unknown
Windows OS Version: 6.2.9200.2.00010300.0.0.101
ID: {C833F6F4-05C4-4A94-AB55-5AB25E682A8F}(3)
Administrator: Yes
TestCab: 0x0
LegitcheckControl: N/A, hr = 0x80070002
Signed by : N/A, hr = 0x80070002
Product Name : Windows 8
Architecture & Build = 0x00000009 9200.win8_gdr.120820-2123
TTS Error : N/A
Validation Diagnostic:
Resolution Status: N/A
What is it that is wrong with my laptop? Is there anything that I can do?
