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Cannot Load Live OneCare, Error Code 0014 RRS feed

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  • Tried loading Live OneCare on new computer with VISTA.  Error code 0014; help messages where of little use.  All non-MS protection software removed.   Contact support asked for the 20 character product code, but that required the software to be installed (not a very helpful approach to solving the problem).   I've bought the product, cannot install it nor can I return it for refund because the seal is broken; now I'm stuck.  Please help.
    Sunday, March 15, 2009 5:35 PM

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