Answered by:
I just bought my computer at an auction, It is saying that I do not have valid version of microsoft windows

Question
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Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid Product Key
Validation Code: 8
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-P8WK6-T2792-92VCT
Windows Product Key Hash: psdSqk8HTj3fHAEW0lxCXNMw9RM=
Windows Product ID: 55274-640-8646902-23924
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {983C2EDE-D9E1-48CF-BF8E-C8DFD9DEC4FA}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/ANotifications Data-->
Cached Result: 8
File Exists: Yes
Version: 1.7.18.5
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2989-80070002_B4D0AA8B-470-80070002Browser Data-->
Proxy settings:
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Prompt
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Prompt
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{983C2EDE-D9E1-48CF-BF8E-C8DFD9DEC4FA}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-92VCT</PKey><PID>55274-640-8646902-23924</PID><PIDType>1</PIDType><SID>S-1-5-21-854245398-2146542499-1060284298</SID><SYSTEM><Manufacturer>American Megatrends Inc. </Manufacturer><Model>1AAJG </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc. </Manufacturer><Version>062710 </Version><SMBIOSVersion major="2" minor="3"/><Date>20010115000000.000000+000</Date></BIOS><HWID>C3993307018400C6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>Wednesday, January 9, 2008 2:03 AM
Answers
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It's apparent you purchased a bogus, non-genuine version of Windows XP with your auction bought computer.
In order to resolve your non-genuine licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, click on the Get Genuine button which will provide information on how to acquire a WGA Kit.
Wednesday, January 9, 2008 2:43 AMModerator -
Hello Anita,
I would really like to get a better understanding of this issue so we can better assist not only you but other users with similar problems as well. Could you please submit a service request with Microsoft Product Support using the following link: http://go.microsoft.com/fwlink/?LinkId=52029. Please include the following information if possible. Also please post back in the forum to the questions I highlight. Also please file a piracy report @ http://www.microsoft.com/piracy .
- Your product key for (Office or Windows)
-- Please provide us with ONLY the last 15 alpha/numeric characters of the Product Key
- Business location where purchased
--This would include the City, State and/or Country.
- Business Address where purchased
-- If you don't have it that is okay.
- Phone number where purchased
If you don't have it that is okay but if you have access pleas provide.
- Point of Contact @ the Business (if you had any)
Did you have any name of who you worked with for purchasing the software.
- If purchased on the internet please provide the website.
- What alias was the individual using online?
-- This usually pertains for auctions sites people will use an alias (username) for selling products.
- Provide us with your email address, telephone number and/or Cell number so we can reach you and provide you with an update.
- Did you purchase the computer brand new, used, @ an auction, off the internet or how?
-- Please provide all the details especially the auction name/location and what the website is for the location. Next provide the product ID posted that you purchased.
- Is the computer a commercial built system or was the system custom built by a local shop?
-- Please provide the shop name if customer built as well as the website.
- Do you have all the original software which was originally installed on the computer @ the time of purchase?
- Last has the computer ever been turned in for repairs if so please provide detailed information as above?
Also please run the diagnostic test again for inclusion with the support incident. This will enable us to review current information after any changes you may have made. Once you have done that, please reply back to this post and provide the SR # generated by the service request. I will work with you and provide this information you provide to my supervisor. Please let us know if you would be willing to do this!!
Thank you,
Stephen Holm, MS
Wednesday, January 9, 2008 7:17 PM
All replies
-
It's apparent you purchased a bogus, non-genuine version of Windows XP with your auction bought computer.
In order to resolve your non-genuine licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, click on the Get Genuine button which will provide information on how to acquire a WGA Kit.
Wednesday, January 9, 2008 2:43 AMModerator -
Hello Anita,
I would really like to get a better understanding of this issue so we can better assist not only you but other users with similar problems as well. Could you please submit a service request with Microsoft Product Support using the following link: http://go.microsoft.com/fwlink/?LinkId=52029. Please include the following information if possible. Also please post back in the forum to the questions I highlight. Also please file a piracy report @ http://www.microsoft.com/piracy .
- Your product key for (Office or Windows)
-- Please provide us with ONLY the last 15 alpha/numeric characters of the Product Key
- Business location where purchased
--This would include the City, State and/or Country.
- Business Address where purchased
-- If you don't have it that is okay.
- Phone number where purchased
If you don't have it that is okay but if you have access pleas provide.
- Point of Contact @ the Business (if you had any)
Did you have any name of who you worked with for purchasing the software.
- If purchased on the internet please provide the website.
- What alias was the individual using online?
-- This usually pertains for auctions sites people will use an alias (username) for selling products.
- Provide us with your email address, telephone number and/or Cell number so we can reach you and provide you with an update.
- Did you purchase the computer brand new, used, @ an auction, off the internet or how?
-- Please provide all the details especially the auction name/location and what the website is for the location. Next provide the product ID posted that you purchased.
- Is the computer a commercial built system or was the system custom built by a local shop?
-- Please provide the shop name if customer built as well as the website.
- Do you have all the original software which was originally installed on the computer @ the time of purchase?
- Last has the computer ever been turned in for repairs if so please provide detailed information as above?
Also please run the diagnostic test again for inclusion with the support incident. This will enable us to review current information after any changes you may have made. Once you have done that, please reply back to this post and provide the SR # generated by the service request. I will work with you and provide this information you provide to my supervisor. Please let us know if you would be willing to do this!!
Thank you,
Stephen Holm, MS
Wednesday, January 9, 2008 7:17 PM