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Windows 7 build RRS feed

  • Question

  • I purchased Windows 7 from New Egg.  After an update I get the erro Windows 7 build 7600 This copy of windows is not genuine.  A pop up appears and asks me to to go microsoft and validate program as it might not be genuine.  I do that an it always comes back as genuine, but the message still appears and the screen has a black background.   Pleas help.  I ran Diag as requested and here is the copy:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-KFYTK-V2M3W-VKPV4
    Windows Product Key Hash: LIS4Sd9cq0WgfswLbZ0jG2M6CZE=
    Windows Product ID: 00359-029-9075421-85472
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {D1D89828-07CC-4220-B077-CBDDE2CAB27D}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120305-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D1D89828-07CC-4220-B077-CBDDE2CAB27D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKPV4</PKey><PID>00359-029-9075421-85472</PID><PIDType>5</PIDType><SID>S-1-5-21-3483618365-2037031580-1272607200</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2101   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090406000000.000000+000</Date></BIOS><HWID>5DB23F07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-029-907542-01-1033-7601.0000-2662011
    Installation ID: 017210906610835935298974984344441251382226016610824954
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: VKPV4
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 4/28/2012 9:04:40 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:21:2012 17:07
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEA6GHAHF4cjCZGvIQ0aGWsArYQrCmaiJgDyiNisExY

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   A_M_I_  OEMAPIC
      FACP   A_M_I_  OEMFACP
      HPET   A_M_I_  OEMHPET
      MCFG   A_M_I_  OEMMCFG
      OEMB   A_M_I_  AMI_OEM
      OSFR   A_M_I_  OEMOSFR
      SSDT   DpgPmm  CpuPm

    Sunday, April 29, 2012 3:09 AM

Answers

  • "EJL3987" wrote in message news:26fdd67b-7698-4cc4-9963-07a3a2765ee5...
    At the time I ran the report there was not a watermark on the screen.  It appears anywhere from 1 to 2 hours after the computers has been turned on and running.  After a re-boot is is not present.  I am using Kasperksy 2012 for Anti-Virus.  I am not aware of any other firewall that is running other than what Kaspersky may use.

    Evan Larsen

    In that case it's probably a race condition - and those are notoriously difficult to track down, as the act of looking for them tends to prevent them appearing.
    A common cause is having more than one anti-virus installed and running real-time protection. Another cause is malware.
    Try using a 'Clean boot' and see if the problem still occurs.
    - read about it here.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, May 7, 2012 2:11 PM
    Moderator

All replies

  • "EJL3987" wrote in message news:96d600ba-a098-4bc9-bbd8-cf0a20e31fc3...

    I purchased Windows 7 from New Egg.  After an update I get the erro Windows 7 build 7600 This copy of windows is not genuine.  A pop up appears and asks me to to go microsoft and validate program as it might not be genuine.  I do that an it always comes back as genuine, but the message still appears and the screen has a black background.   Pleas help.  I ran Diag as requested and here is the copy:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-KFYTK-V2M3W-VKPV4
    Windows Product Key Hash: LIS4Sd9cq0WgfswLbZ0jG2M6CZE=
    Windows Product ID: 00359-029-9075421-85472
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003

     

     
    I can see no real reason for the validation code problem.
    What happens if you go to validate at www.microsoft.com/genuine/validate ?
    please do so, and report any error messages received, then post a new MGADiag report.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, April 29, 2012 9:37 AM
    Moderator
  • Issue is still not resolved.  I get the windows 7 build 7601 This copy is not genuine error everytime I boot and when I autenticate is comes back a valid.  I validated again and it comes back as valid copy but still a black window with the watermark in the lower right hand corner.  Here is the diag run again.  Thanks.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-KFYTK-V2M3W-VKPV4
    Windows Product Key Hash: LIS4Sd9cq0WgfswLbZ0jG2M6CZE=
    Windows Product ID: 00359-029-9075421-85472
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {D1D89828-07CC-4220-B077-CBDDE2CAB27D}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120305-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D1D89828-07CC-4220-B077-CBDDE2CAB27D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKPV4</PKey><PID>00359-029-9075421-85472</PID><PIDType>5</PIDType><SID>S-1-5-21-3483618365-2037031580-1272607200</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2101   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090406000000.000000+000</Date></BIOS><HWID>5DB23F07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-029-907542-01-1033-7601.0000-2662011
    Installation ID: 017210906610835935298974984344441251382226016610824954
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: VKPV4
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 5/3/2012 5:18:02 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:21:2012 17:07
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEA6GHAHF4cjCZGvIQ0aGWsArYQrCmaiJgDyiNisExY

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   A_M_I_  OEMAPIC
      FACP   A_M_I_  OEMFACP
      HPET   A_M_I_  OEMHPET
      MCFG   A_M_I_  OEMMCFG
      OEMB   A_M_I_  AMI_OEM
      OSFR   A_M_I_  OEMOSFR
      SSDT   DpgPmm  CpuPm


    Evan Larsen

    Thursday, May 3, 2012 11:18 PM
  • "EJL3987" wrote in message news:411117e0-79da-4bb9-ac8c-9f16ce24eca9...

    Issue is still not resolved.  I get the windows 7 build 7601 This copy is not genuine error everytime I boot and when I autenticate is comes back a valid.  I validated again and it comes back as valid copy but still a black window with the watermark in the lower right hand corner.  Here is the diag run again.  Thanks.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-KFYTK-V2M3W-VKPV4
    Windows Product Key Hash: LIS4Sd9cq0WgfswLbZ0jG2M6CZE=
    Windows Product ID: 00359-029-9075421-85472
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {D1D89828-07CC-4220-B077-CBDDE2CAB27D}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120305-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D1D89828-07CC-4220-B077-CBDDE2CAB27D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKPV4</PKey><PID>00359-029-9075421-85472</PID><PIDType>5</PIDType><SID>S-1-5-21-3483618365-2037031580-1272607200</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2101   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090406000000.000000+000</Date></BIOS><HWID>5DB23F07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-029-907542-01-1033-7601.0000-2662011
    Installation ID: 017210906610835935298974984344441251382226016610824954
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: VKPV4
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 5/3/2012 5:18:02 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:21:2012 17:07
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEA6GHAHF4cjCZGvIQ0aGWsArYQrCmaiJgDyiNisExY

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   A_M_I_  OEMAPIC
      FACP   A_M_I_  OEMFACP
      HPET   A_M_I_  OEMHPET
      MCFG   A_M_I_  OEMMCFG
      OEMB   A_M_I_  AMI_OEM
      OSFR   A_M_I_  OEMOSFR
      SSDT   DpgPmm  CpuPm


    Evan Larsen

     
    This sounds like a Licensing Store problem.
    Recreate the Licensing Store
    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
    Note: the Software Protection service may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    9) Type: slui.exe
    10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
    You may have to use telephone activation.


    Reboot and Post back with a new MGADiag report
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, May 4, 2012 7:21 AM
    Moderator
  • Follwed the process and I got an "Activation was Succesfull" reboted and re-ran MGADiag.  When I rebot, which is how this has always happened, the watermark witht the 7601 error does not initally appear but does after about an hour or so of the computer being turned on.  I will see if the watermark comes back.  As requested here is a copy of the MGADiag report after reoboot.  Thank for your help.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-KFYTK-V2M3W-VKPV4
    Windows Product Key Hash: LIS4Sd9cq0WgfswLbZ0jG2M6CZE=
    Windows Product ID: 00359-029-9075421-85472
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {D1D89828-07CC-4220-B077-CBDDE2CAB27D}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120305-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D1D89828-07CC-4220-B077-CBDDE2CAB27D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKPV4</PKey><PID>00359-029-9075421-85472</PID><PIDType>5</PIDType><SID>S-1-5-21-3483618365-2037031580-1272607200</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2101   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090406000000.000000+000</Date></BIOS><HWID>5DB23F07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-029-907542-01-1033-7601.0000-2662011
    Installation ID: 017210906610835935298974984344441251382226016610824954
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: VKPV4
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 5/4/2012 8:04:00 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:21:2012 17:07
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEA6GHAHF4cjCZGvIQ0aGWsArYQrCmaiJgDyiNisExY

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   A_M_I_  OEMAPIC
      FACP   A_M_I_  OEMFACP
      HPET   A_M_I_  OEMHPET
      MCFG   A_M_I_  OEMMCFG
      OEMB   A_M_I_  AMI_OEM
      OSFR   A_M_I_  OEMOSFR
      SSDT   DpgPmm  CpuPm


    Evan Larsen

    Friday, May 4, 2012 2:06 PM
  • Followed the process above and after an hour or so the message did come back with the "Windows 7 Build 7601 This copy of Windows is not genuine".  Also the Message "You may be a victim of software counterfeiting" message comes up with a link to "Go online and resolve now" which when I follow that link the message comes back as Windows is authentic.  However, the Windows 7 Build 7601 message and black screen remain. And on every boot this same process repeats.

    Evan Larsen

    Saturday, May 5, 2012 12:25 AM
  • "EJL3987" wrote in message news:2a28ae83-971d-4023-a415-f412f62659d5...
    Followed the process above and after an hour or so the message did come back with the "Windows 7 Build 7601 This copy of Windows is not genuine".  Also the Message "You may be a victim of software counterfeiting" message comes up with a link to "Go online and resolve now" which when I follow that link the message comes back as Windows is authentic.  However, the Windows 7 Build 7601 message and black screen remain. And on every boot this same process repeats.

    Evan Larsen

    Please report a new MGADiag report.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, May 5, 2012 4:37 PM
    Moderator
  • Latest MGADiag Report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-KFYTK-V2M3W-VKPV4
    Windows Product Key Hash: LIS4Sd9cq0WgfswLbZ0jG2M6CZE=
    Windows Product ID: 00359-029-9075421-85472
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {D1D89828-07CC-4220-B077-CBDDE2CAB27D}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120305-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D1D89828-07CC-4220-B077-CBDDE2CAB27D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKPV4</PKey><PID>00359-029-9075421-85472</PID><PIDType>5</PIDType><SID>S-1-5-21-3483618365-2037031580-1272607200</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2101   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090406000000.000000+000</Date></BIOS><HWID>5DB23F07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-029-907542-01-1033-7601.0000-2662011
    Installation ID: 017210906610835935298974984344441251382226016610824954
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: VKPV4
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 5/5/2012 7:25:26 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:21:2012 17:07
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEA6GHAHF4cjCZGvIQ0aGWsArYQrCmaiJgDyiNisExY

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   A_M_I_  OEMAPIC
      FACP   A_M_I_  OEMFACP
      HPET   A_M_I_  OEMHPET
      MCFG   A_M_I_  OEMMCFG
      OEMB   A_M_I_  AMI_OEM
      OSFR   A_M_I_  OEMOSFR
      SSDT   DpgPmm  CpuPm


    Evan Larsen

    Sunday, May 6, 2012 1:25 AM
  • "EJL3987" wrote in message news:7ef8fbf5-6977-4b11-934c-2d2749bbbaa9...

    Latest MGADiag Report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-KFYTK-V2M3W-VKPV4
    Windows Product Key Hash: LIS4Sd9cq0WgfswLbZ0jG2M6CZE=
    Windows Product ID: 00359-029-9075421-85472
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->
    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2101   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090406000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Partial Product Key: VKPV4
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 5/5/2012 7:25:26 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:21:2012 17:07

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A


    Evan Larsen

    There don't appear to be any problems in the report - was the notification showing at the time you ran it?
     
    What Anti-Virus and/or Firewall software are you running? (what AV has ever been installed??)

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, May 6, 2012 1:32 AM
    Moderator
  • At the time I ran the report there was not a watermark on the screen.  It appears anywhere from 1 to 2 hours after the computers has been turned on and running.  After a re-boot is is not present.  I am using Kasperksy 2012 for Anti-Virus.  I am not aware of any other firewall that is running other than what Kaspersky may use.

    Evan Larsen

    Monday, May 7, 2012 1:04 PM
  • "EJL3987" wrote in message news:26fdd67b-7698-4cc4-9963-07a3a2765ee5...
    At the time I ran the report there was not a watermark on the screen.  It appears anywhere from 1 to 2 hours after the computers has been turned on and running.  After a re-boot is is not present.  I am using Kasperksy 2012 for Anti-Virus.  I am not aware of any other firewall that is running other than what Kaspersky may use.

    Evan Larsen

    In that case it's probably a race condition - and those are notoriously difficult to track down, as the act of looking for them tends to prevent them appearing.
    A common cause is having more than one anti-virus installed and running real-time protection. Another cause is malware.
    Try using a 'Clean boot' and see if the problem still occurs.
    - read about it here.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, May 7, 2012 2:11 PM
    Moderator