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    Hi,

    I installed Live Mesh on two machines running Windows Vista successfully.

    But on XP machine what I can see is just an icon in tray area and tooltip "Live Mesh is currently starting". Menu items are enabled, but no reaction except the Exit command.
    Monday, November 3, 2008 9:48 PM

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    Ken from LM Team emailed me personally with the following solution.

    We’re currently tracking this problem with the Passport team trying to find out why some of our customers are hitting this problem.

     One workaround that sometimes works for people is the following:

     Sign out of all Windows Live properties: Hotmail, Messenger, Mesh, etc

    Close all browser windows

    Open a new browser, and select tools, Internet options, and then select, Delete browsing history, all temp files, and all cookies.

     Once that has finished, close that browser and relaunch LiveMesh.  Sign in normally.

     If that does fix your problem please let me know here so I can close tracking on this issue for you.

     Thanks!

     -Ken

    Thanks Ken.  Keep up the good work.  This product is going to change the way we use computers forever.

    Thursday, November 6, 2008 4:38 PM

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    Hi,

    We are currently tracking a few different reasons for this behavior (Live Mesh says its starting, but never does so).  Would you mind sending us your logs so we can see what's going on in this case?  Instructions for collecting logs are in an Announcement at the top of the forums.  Once you have the logs, you can email them to lmprev@microsoft.com, and mention "Fails to Start" in the subject line.

    Thank you,

    Ben.
    Monday, November 3, 2008 10:07 PM
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    Ben:

    I have sent my logs also. Original message was could not connect. Then after the update last week, "can not start". After that message then I get "is currently starting".

    I have resisted removing the device and then reconnecting since I really would like to know what happened. However, if this is what I need to do I will do that if you suggest.

    thanks for all your work.
    Robert Tankersley
    Tuesday, November 4, 2008 3:29 PM
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    Ben,

    Experiencing same problem.  LM works fine on first machine (Vista Business SP1) but will not connect on subsequent machines (also Vista Business SP1).  Both machines connected to SBS 2003 Domain Controller on same network.

    Logs sent to email address as requested.

    Will be an exceptional product when all the kinks have been ironed out. 

    Thanks
    Tuesday, November 4, 2008 5:12 PM
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    Ben,

    It's me again. I'm happy to report that I'm no longer having the previous problem, because it is now failing BEFORE I get to that point :D Apparently my computer is determined to be the rule breaker for the developers.

    My question is, I get the dialog that it's "starting", then it eventually fails and asks to try again. Would my logs still be useful to the developers, or is this purely for an issue of it never failing and being stuck on starting?

    ~Justin
    Wednesday, November 5, 2008 12:18 AM
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    Hi Justin,

    Yes, your logs would most definitely still be useful - they should tell us why Live Mesh is failing to start.  Please feel free to send your logs to me at lmprev@microsoft.com, and I'll take a look.

    I'm sorry to hear that Live Mesh is still not working properly for you!

    Ben.
    Wednesday, November 5, 2008 4:47 PM
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    Hi,
    This just started today. I rebooted my PC and now the LiveMesh icon in the systray generates a message "Live Mesh is currently starting" but nothing happens.
    Wednesday, November 5, 2008 9:32 PM
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    jreye1 said:

    Hi,
    This just started today. I rebooted my PC and now the LiveMesh icon in the systray generates a message "Live Mesh is currently starting" but nothing happens.



    Hi,

    Please collect your Live Mesh logs (instructions are in an Announcement at the top of the forums) and email them to lmprev@microsoft.com, and mention "Fails to start" in the Subject line.  That will allow us to (hopefully) determine why Live Mesh is not starting.

    Thanks,

    Ben.
    Wednesday, November 5, 2008 10:28 PM
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    Ken from LM Team emailed me personally with the following solution.

    We’re currently tracking this problem with the Passport team trying to find out why some of our customers are hitting this problem.

     One workaround that sometimes works for people is the following:

     Sign out of all Windows Live properties: Hotmail, Messenger, Mesh, etc

    Close all browser windows

    Open a new browser, and select tools, Internet options, and then select, Delete browsing history, all temp files, and all cookies.

     Once that has finished, close that browser and relaunch LiveMesh.  Sign in normally.

     If that does fix your problem please let me know here so I can close tracking on this issue for you.

     Thanks!

     -Ken

    Thanks Ken.  Keep up the good work.  This product is going to change the way we use computers forever.

    Thursday, November 6, 2008 4:38 PM
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    I have the same problem as everyone above; Live Mesh gives the "currently starting" message but never does (on two XP SP3 machines).  I tried clearing the browser cache etc., but this did not work.  I've also sent in my logs via Microsoft Connect.  Any other things to try?

    I did notice that if I remove the device, uninstall Live Mesh, restart the computer, and reinstall, Live Mesh works (most of the time), though only until I restart the computer again, at which time it hangs as before.


    Thursday, November 6, 2008 5:06 PM
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    I've tried installing on 3 machines (2 XP, 1 Vista-64). Only got it to work on one machine, the others hang in "currently starting".
    Also tried the suggested solution but to no avail.
    Generally a disappointing experience, I think I'll wait a bit before trying again...




    Saturday, November 29, 2008 3:40 AM
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    HappyMesher said:

    I've tried installing on 3 machines (2 XP, 1 Vista-64). Only got it to work on one machine, the others hang in "currently starting".

    Also tried the suggested solution but to no avail.
    Generally a disappointing experience, I think I'll wait a bit before trying again...






    Hi,

    It may be too late if you've uninstalled Live Mesh from all of your computers, but if you have not and would be willing to help us resolve this issue, please collect your Live Mesh logs and open a bug through Connect, or send them to lmprev@microsoft.com.  Instructions for collecting logs and submitting a bug are in an Announcement at the top of the forums.

    Regardless, though, we do hope that you'll give us another try in the future.

    Thanks,

    Ben.
    Monday, December 1, 2008 5:07 PM
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    Hi,

    I'm experiencing the same problem on one of my machines and i think i know why.

    I am running on XP with all the systems, and they are all high spec and working fine except for the one where i'm having this same issue. This PC has only got 512MB of RAM and the CPU is quite old (Sempron 2800+).

    I also had an issue installing mesh on a PC that was really, really old and during install it stopped me and said that is doesn't support the CPU, but thats another issue.

    I'll submit a log anyway and in the meantime i will install up to 1GB or ram as per the minimum requirements.

    Cheers,
    MrL.


    BTW, I'm loving Mesh!
    Thursday, December 4, 2008 12:43 AM
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    No reason to throw your hands up, that is the inherit risk you run by using beta sofware.  I too am now seeing this issue which is strange.  It's on a fresh Vista install (My new laptop was delievered today!) which is odd because Mesh installed fine on my Wife's Vista box.

    I will help by emailing logs if you guys would find that useful?

    Thanks,
    Eric

    P.S - Mesh totally rocks!  I am using it with my pocket PC and three PCs...Everything works perfectly minus this new PC I'm trying to add. :)  Now we just need an XBOX 360 Mesh Client. ;)
    Thursday, December 4, 2008 4:07 AM
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    EricSB said:

    No reason to throw your hands up, that is the inherit risk you run by using beta sofware.  I too am now seeing this issue which is strange.  It's on a fresh Vista install (My new laptop was delievered today!) which is odd because Mesh installed fine on my Wife's Vista box.

    I will help by emailing logs if you guys would find that useful?

    Thanks,
    Eric

    P.S - Mesh totally rocks!  I am using it with my pocket PC and three PCs...Everything works perfectly minus this new PC I'm trying to add. :)  Now we just need an XBOX 360 Mesh Client. ;)



    Hi Eric,

    Yes, please do send us your logs.  The more data we have, the better able we are to track down and solve issues.

    Thanks (and we're glad to hear that you're generally enjoying Live Mesh - I've passed on your kind words to our developers),

    Ben.
    Thursday, December 4, 2008 5:15 PM
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    I was experiencing the "live mesh is currently starting" issue - I was able to resolve mine by asking the network admin to allow access to clientconfig.passport.net  without requiring auth. I am now able to add my device.

    We run ISA 2006 as our proxy, and outbound internet requires (integrated) authentication, however we have a standard rule set up to remove the auth requirements for certain sites.

    Another user who added their device while at home was still able to use Live Mesh internally, so it looks like only the adding of a device doesn't work from behind an authenticated proxy.

    Hope this helps.
    Thursday, December 4, 2008 10:46 PM
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    Ben [Live Mesh] said:

    Hi Eric,

    Yes, please do send us your logs.  The more data we have, the better able we are to track down and solve issues.

    Thanks (and we're glad to hear that you're generally enjoying Live Mesh - I've passed on your kind words to our developers),

    Ben.


    Hi Ben,

      I have emailed my logs to the given email address, however, I just realized that I did not provide a subject...  Guess I'll send it again.  Sorry about that. :)  Also, I've been following this thread closely and for the reocrd I have no proxy or special hardware, it's a straight internet connection behind a standard netgear router.

    Resending the email now, again, my apologizes.

    Eric
    Thursday, December 4, 2008 11:43 PM
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    Problem solved!  Thanks guys!! :)
    Tuesday, December 16, 2008 7:13 PM
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    I found a work around: close live mesh and run "regsvr32 ole32.dll".

    It works for me.

    • Proposed as answer by Frank Bergmann Friday, March 13, 2009 12:26 AM
    Wednesday, December 17, 2008 5:53 AM
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    Hello Eric,

    How were you able to get Mesh working?  I am having this same problem.  I installed Mesh on a Windows 7 test laptop and received the "Live Mesh is currently starting" problem.  However, as soon as I brought the laptop home, it worked no problem.  I just tried installing Mesh on a Vista machine on the same LAN where I had problems with the Windows 7 machine and am getting the "Live Mesh is currently starting" problem on that machine as well.  We are not running a proxy server on the LAN, just a Sonicwall NSA box.    Both machines that were tested were 32-bit machines.  I tried runnin the regsvr32 ole32.dll, clearing all temp, cookies, etc. , turned off Windows Firewall, rebooted several times.  Other machines on the same LAN that have had Mesh installed for some time are working fine, I just can't add any new machines on this LAN.  The Windows 7 machines was an additional device with an account that already has 3 other devices.  On the Vista machine it's a new account with only 1 other device.  Any help would be appreciated.
    Sunday, January 18, 2009 9:16 PM
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    Sorry if this is asking the obvious - have you restarted the machine? In another post on the forum someone reported that after a reboot Live Mesh connected fine?

    As for the Sonicwall box - does it have Deep Packet Inspection enabled? Your firewall is possibly blocking traffic according to port or content, not allowing the Live Mesh client to connect outwards.

    Barring that, I think you should collect your logs and submit a Connect bug (from the computers on the affected LAN) - instructions are in the announce on the front page.
    Monday, January 19, 2009 12:08 AM
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    No need to apologize...sometimes the obvious is the solution.  Yes, I have rebooted several times, but that did not resolve the issue.  The NSA box is set to allow any internal source to any external source on any port on the LAN>WAN zone.  I have taken your advice and submitted the issue to the Live Mesh team with the logs.  If anyone else has any thoughts that would be great.  If I figure out a solution, workaround or hear back from the Live Team I'll make sure to post it.
    Monday, January 19, 2009 3:28 AM
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    I'm experiencing the same problem and have submitted a report on Connect as well as sent an email to the Live Mesh Tech Preview Support alias.  One of my three machines (Windows 7) was able to be added to my Live Mesh and it syncs fine.  I haven't even been able to add the other two devices (one is a Mac and the other a second Windows 7 machine).  On the Windows 7 computer, I see the "Live Mesh is currently starting" and that's as far as I ever get.  Rebooting, uninstalling/reinstalling, clearing cache, etc. haven't worked for me yet.
    Monday, January 19, 2009 5:30 PM
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    Some problem here too. "Live mesh is currently starting" displays forever.

     

    Is there a fix for this yet?

    Wednesday, January 28, 2009 2:41 AM
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    merillf said:

    Some problem here too. "Live mesh is currently starting" displays forever.

     

    Is there a fix for this yet?



    Hi,

    Unfortunately that symptom can be caused by a wide variety of things - and while we have fixed some of them, others remain (and not all of those are purely Live Mesh issues).  If you wouldn't mind, please go ahead and submit a bug with your logs (instructions).

    Thanks,

    Ben.

    Wednesday, January 28, 2009 4:33 PM
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    Will Live Mesh definitely work with a clean install of windows?

    Wednesday, January 28, 2009 5:50 PM
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    Unfortunately with beta software there is never a definitely - but I will say that I have installed Live Mesh on multiple computers (with different types of Windows on them) and never had a problem at the install stage. Judging by the different posts on this forum as well, most of the install bugs seem to have been eradicated or can be easily worked around.

    Let us know how it goes (if you try)!

    Oren
    Thursday, January 29, 2009 12:24 AM
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    I did a clean install on my laptop with a Vista OEM of Acer, but no way Mesh will start.

    Installing is not a problem, but it won't start.

    Then I tried a Windows 7 clean install, but also here the same result.

    I don't know, but maybe Mesh has a problem with the drivers of this laptop, because I tried it 3 times with 3 different configurations but always the same disappointing result.

    Disappointing because I really like Mesh!

     

    Erik

     

    Thursday, January 29, 2009 10:16 PM
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    Erik Live said:

    I did a clean install on my laptop with a Vista OEM of Acer, but no way Mesh will start.

    Installing is not a problem, but it won't start.

    Then I tried a Windows 7 clean install, but also here the same result.

    I don't know, but maybe Mesh has a problem with the drivers of this laptop, because I tried it 3 times with 3 different configurations but always the same disappointing result.

    Disappointing because I really like Mesh!

     

    Erik

     



    Hi Erik,

    I'm sorry to hear that Live Mesh isn't working for you on this computer.  Please do submit a bug (instructions), if you have not done so already - and if you have the Servicing log from your last attempt, please include that as well.  If you post the Connect Feedback ID here afterward, I will follow up with our developers.  Please let me know if you have any questions.

    Thanks,

    Ben.

    Thursday, January 29, 2009 10:29 PM
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    I posted this on the other thread with the same title, please see that thread. The solution to my problem was to connect through a different network than my corporate LAN. (even though it works on Vista on the corporate LAN)
    Saturday, January 31, 2009 11:03 PM
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    I got this working by doing the following,
    Stopping IE7
    Stopping Mesh and Messenger
    Deleting all cookies, temp files and history, 
    Run regsvr32 ole32.dll

    Then restarted mesh, right clicked and updated. It then asked me to log in and all is well.

    Thanks all!
    Sunday, February 1, 2009 10:28 PM
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    Thank s john,

    that worked great, I've been looking for a fix for a long time. Everything worked great with Mesh on VISTA, Server 2008, OSX Leopard, only XP seemed to be troublesome. with the: 

    regsvr32 ole32.dll

    things just worked for me ...
    Friday, March 13, 2009 12:27 AM
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    To Crowbytes and others that suggested running regsvr32 ole32.dll...

    YOU GUYS ROCK!!! 

    I have been having this problem since November, submitted bug reports on connect and everything and finally a solution.  I wish this would work for everyone, it sounds like it doesn't but it worked for me.

    Thanks again, Microsoft should be asking themselves why this dll does not appear to be registered correctly and what else might need "registering", maybe that will help resolve some other problems as well.

    Kevin F.
    Thursday, April 9, 2009 11:48 PM
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    Am on windows vista 64 bit...regsvr32 ole32.dll...worked for me (though it threw an error on executing the command!)
    Friday, April 10, 2009 5:21 AM
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    omg! this worked for me!! Thanks
    Thursday, April 16, 2009 9:39 PM
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    I got the same problem in Windows 7 RC on the same computer that I run Vista SP1 with Mesh.

    I tried all the proposed solutions, but in the end I looked at the logs that Mesh generates and it looked like it was trying (and failing) to log into a Passport account. So I launched IE8, cleared teh cache and cookies and then logged into My Live Passport account and saved the login name. After that I was able to start Mesh successfully.

    Note that I was using Firefox as my main browser, so IE had no info saved about any accounts. That could be the source of this problem. In any case, this should not cause a failure to start, because Mesh should just ask me for the account credentials.

    I hope this helps other people with this problem, and Microsoft Mesh developers.
    • Proposed as answer by Lucas1024 Monday, May 4, 2009 3:16 PM
    Monday, May 4, 2009 3:15 PM
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    I found a work around: close live mesh and run "regsvr32 ole32.dll".

    It works for me.


    That works for me thanks John
    Rock
    Friday, May 15, 2009 12:09 AM
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    I would like to send you my logs for vista as well as xp, but it does not appear that the announcement is still above.... If you could reply to me detailing how to get the logs for both machines, I would gladly submit them to you. By the way, I installed both live mesh and live sync onto my vista and xp machines at the same time. Both programs worked great on both machines since these programs were released...until recently.... Now, only the vista machine is running them with no problem. My xp seems to have fallen in with everyone else. However, not only is live mesh not working, live sync is also not working....and get this...it has the same problem as the mesh!!!! Weird! Please help!
    Friday, August 28, 2009 1:12 AM
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    Hi, flying13.
    Instructions for filing can be found here:
     

    How to Submit Bugs and Live Mesh Logs

    -steve

    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Friday, August 28, 2009 2:10 PM
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    I have live mesh installed on these machines in my house:

    1) Windows XP Pro (dell 2.65 p4 w/ 1gb ram)
    2) Windows XP Pro (dell 2.0 ghz celeron w/1gb ram in my garage)
    3) Windows XP Pro (eMachine 2.0 GHZ celeron with 384mb ram in kids room)
    4) My Acer Aspire One Atom Processor w/1gb ram
    5) My work PC on my work's network

    All 5 of these work flawlessly.

    HOWEVER

    I have #6, an HP Laptop w/Athlon 1800 and 1gb ram at home on same network and it has this issue.

    #2,#3,#4, and #6 are all connected to my router via wireless adapters.
    #1 is hard-wired to router.
    #5 is as mentioned, on work LAN/WAN.

    So I'm thinking, this might have to do with the fact that I'm "logged in" already on multiple machines preventing #6 from getting logged in?

    During install, my screen flickered and went blank for a second on ALL FIVE that work.
    This never happend on #6.

    If I find the time, maybe I'll logout on the other 5 machines, and see if #6 magically works.

    This angers me!

    I love the mesh idea (and with some added security and config features, it will become the norm) but this is too goofy.
    I
    Thursday, September 24, 2009 11:51 PM
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    So I'm thinking, this might have to do with the fact that I'm "logged in" already on multiple machines preventing #6 from getting logged in?

    During install, my screen flickered and went blank for a second on ALL FIVE that work.
    This never happend on #6.


    No, being logged into the Mesh from the other 5 should have no effect on #6 getting connected.
    The screen flicker/blank would be during the installation of the display driver for Live Mesh to use during a remote desktop session, part of the enhancements for Live Desktop. Either it didn't install or it simply didn't flicker during install.
    As you can see from this thread, there are quite a few causes of the problem you're seeing on number 6. The best I can do is suggest reinstalling after submitting a bug report with logs.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Tuesday, September 29, 2009 2:25 PM
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    I got this working by doing the following,
    Stopping IE7
    Stopping Mesh and Messenger
    Deleting all cookies, temp files and history, 
    Run regsvr32 ole32.dll

    Then restarted mesh, right clicked and updated. It then asked me to log in and all is well.

    Thanks all!
    When I run "regsvr32 ole32.dll" I get the below error message

    *****************************************************************************************
    The module "ole32.dll" was loaded but the call to DLLRegisterServer failed with error code 0x800700005.

    For more information about this problem, search online using the error code as a search term.
    *****************************************************************************************

    My system is Vista 32 bit dell dimension 4600, the live mesh use to work perfectly and now it is not working, at home pc I was having the same problem of "starting" but some how it got resolved and that is a vista 64 bit pc and it is a manual build with asus and intel parts.

    Any advice or suggestions for this dell pc?

    Tuesday, September 29, 2009 8:26 PM
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    The error, 800700005, means "access denied" though I have no idea to what.
    You may want to try uninstalling and reinstalling the Mesh client on this machine and see if that helps.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Tuesday, September 29, 2009 9:24 PM
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    I have the same notification that live mesh is starting and none of the work arounds have changed that including reinstalling live mesh. However, it does work in xp mode.
    Tuesday, November 10, 2009 4:40 AM
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    Why don't you mark John Ge's reply as answer?  It could have saved a lot of frustrating time of others (e.g., me).
    Sunday, November 29, 2009 11:58 PM
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    Why don't you mark John Ge's reply as answer?  It could have saved a lot of frustrating time of others (e.g., me).

    I'm glad that it was the answer for you - you can mark it as Helpful. It is not the definitive answer, if you've read through the thread. There can be many reasons for the problem, unfortunately.
    -steve
    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Tuesday, December 1, 2009 1:52 PM
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    After trying the cookie and temp file flushing and reregistering ole32.dll with no success, I tracked my problem down to the following:

    Our firewall (ISA 2006) has GFI's WebMonitor content analysis software installed.  It intercepts binary downloads, scans them for viruses, and passes and intermediate link to browsers (and in this case Live Mesh client).

    When Live Mesh first starts up, it wants to download ppcrlconfig.bin from clientconfig.passport.net.  That binary was being intercepted and causing the Live Mesh client to fail.  A quick test of trying to manually download that file with IE at http://clientconfig.passport.net/ppcrlconfig.bin should confirm/reveal this issue.

    I configured an exception in GFI to whitelist clientconfig.passport.net.

    That solved my problem. Similar solutions might be likely if local antivirus or other perimeter defense is scanning content.
    • Proposed as answer by Jeff Sparks Wednesday, December 30, 2009 7:39 PM
    Wednesday, December 30, 2009 7:39 PM
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    Thanks for sharing that information, Jeff.
    -steve
    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Sunday, January 3, 2010 9:02 PM
    Moderator