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8 days(s) to activate. Activate Windows now. RRS feed

  • Question

  • I've just discovered this message in the System Window. The repairman who sold me this computer told me he replaced the processor, but that it's otherwise new. I can't find a sticker on this Dell Inspirion 531. There's a key on the System Window, but I'm told it's invalid when I select "activate Windows Now". Here's the diagnostics report.

    EDIT: I installed service pack 2 overnight, and now I have 15 days. New report below.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-YQQTB-FWK9V-932CC
    Windows Product Key Hash: L1zPFFvNQ04Nunm9BorPaqFl4jI=
    Windows Product ID: 89580-OEM-7332132-00031
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    ID: {73D707E2-F096-415C-99C5-88395C1BCCCB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): 00000000-80000004
    Version: 6.0.6001.18152

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Ultimate 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{73D707E2-F096-415C-99C5-88395C1BCCCB}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-932CC</PKey><PID>89580-OEM-7332132-00031</PID><PIDType>2</PIDType><SID>S-1-5-21-1842806158-110602922-945263016</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 531</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.13</Version><SMBIOSVersion major="2" minor="5"/><Date>20090209000000.000000+000</Date></BIOS><HWID>8F333507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>AS09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>E27A40475B877A</Val><Hash>5Swn0wRkiB4RyFT8FG90kArewvY=</Hash><Pid>81608-957-2289374-65609</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, Ultimate edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: 5e802570-4657-4e84-bfbc-6a0e531b84af
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89580-00146-321-300031-02-1033-6000.0000-0352010
    Installation ID: 012442500892689591828706412402250593560671867182015985
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 932CC
    License Status: Initial grace period
    Time remaining: 11100 minute(s) (7 day(s))

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OAAAAAIAAgABAAEAAgADAAAAAgABAAEAJJS6H8IzifqKVJIAssuG41Kd8vTEiAoRZ9dEraxWXj0=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          AS09  
      FACP            DELL          AS09  
      HPET            DELL          AS09  
      MCFG            DELL          AS09  
      SLIC            DELL          AS09  
      SSDT            DELL          AS09  

    • Edited by androidlove Thursday, June 17, 2010 12:56 PM
    Thursday, June 17, 2010 1:10 AM

Answers

  • Hello androidlove,

    If this Dell computer does not have a Certificate of Authenticity for Windows affixed to it, then it is not licensed to run a Dell OEM-SLP installation of Windows, which is what is installed now.

    You can doublecheck by entering the computer's Dell Service Tag into their support site to go to the computer specific page, then click on the Warranty status link on the left, then click on the as-shipped configuration tab on the warranty page.  You may see an entry for the reinstallation discs for some OS, perhaps Windows or perhaps a Unix/Linux flavor such as OpenBSD.  Or you may not.  If you see that it shipped with BSD or some other non-Windows OS, then that's definitive proof that it was never licensed to run Windows, and that you would need to purchase a license for Windows to continue to run Windows on this Dell computer.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, June 17, 2010 4:45 PM

All replies

  • I just ran a key finder suggested by About.com. EDIT: the key is the same as above (what I can see), but it doesn't activate Vista. I guess this is obvious.

    The new processor is an AMD Athlon 64 processor 3800+ 2400 Mhz. This appears to be a 32 bit Vista (I'm learning as I go).

    I see that I only have service pack 1, but I thought I updated to service pack 2. I'll fix that.

    Thursday, June 17, 2010 2:33 AM
  • "androidlove" wrote in message news:f0fe2afe-bd1a-4f2e-9765-7eb8a941909c...

    I just ran a key finder suggested by About.com. EDIT: the key is the same as above (what I can see), but it doesn't activate Vista. I guess this is obvious.

    The new processor is an AMD Athlon 64 processor 3800+ 2400 Mhz. This appears to be a 32 bit Vista (I'm learning as I go).

    I see that I only have service pack 1, but I thought I updated to service pack 2. I'll fix that.


    Have a look in the battery compartment - Dell have taken to putting the Stickers there, in laptops. If you find it, go to System Properties and use the option to Change Product Key at the bottom of the page.
     
    HTH
     

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 17, 2010 6:07 AM
    Moderator
  • The Dell Inspirion 531 is a desktop.

    EDIT: I installed service pack 2 overnight, and now I have 15 days

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-YQQTB-FWK9V-932CC
    Windows Product Key Hash: L1zPFFvNQ04Nunm9BorPaqFl4jI=
    Windows Product ID: 89580-OEM-7332132-00031
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010100.2.0.001
    ID: {73D707E2-F096-415C-99C5-88395C1BCCCB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): 00000000-80000004
    Version: 6.0.6001.18152

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Ultimate 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{73D707E2-F096-415C-99C5-88395C1BCCCB}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-932CC</PKey><PID>89580-OEM-7332132-00031</PID><PIDType>2</PIDType><SID>S-1-5-21-1842806158-110602922-945263016</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 531</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.13</Version><SMBIOSVersion major="2" minor="5"/><Date>20090209000000.000000+000</Date></BIOS><HWID>8F333507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>AS09   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>E27A40475B877A</Val><Hash>5Swn0wRkiB4RyFT8FG90kArewvY=</Hash><Pid>81608-957-2289374-65609</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Ultimate edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: 5e802570-4657-4e84-bfbc-6a0e531b84af
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89580-00146-321-300031-02-1033-6001.0000-1672010
    Installation ID: 012442500892689591828706412402250593560671867182015985
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 932CC
    License Status: Initial grace period
    Time remaining: 21300 minute(s) (14 day(s))

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAEAAgADAAAAAgABAAEAJJS6H8IzilSSALLLhuNSnfL0xIgKEWfXRK2sVl49

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          AS09  
      FACP            DELL          AS09  
      HPET            DELL          AS09  
      MCFG            DELL          AS09  
      SLIC            DELL          AS09  
      SSDT            DELL          AS09  


    Thursday, June 17, 2010 6:34 AM
  • Hello androidlove,

    If this Dell computer does not have a Certificate of Authenticity for Windows affixed to it, then it is not licensed to run a Dell OEM-SLP installation of Windows, which is what is installed now.

    You can doublecheck by entering the computer's Dell Service Tag into their support site to go to the computer specific page, then click on the Warranty status link on the left, then click on the as-shipped configuration tab on the warranty page.  You may see an entry for the reinstallation discs for some OS, perhaps Windows or perhaps a Unix/Linux flavor such as OpenBSD.  Or you may not.  If you see that it shipped with BSD or some other non-Windows OS, then that's definitive proof that it was never licensed to run Windows, and that you would need to purchase a license for Windows to continue to run Windows on this Dell computer.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, June 17, 2010 4:45 PM
  • My Dell doesn't have a tag. I did run into some residue on the case where a sticker might have been. I'd like to fix this problem by buying a new key online, but I don't see where to do that.
    Friday, June 18, 2010 1:07 AM
  • Hello androidlove,

    When you try to activate and are told the product key is invalid, you should be directed to a web page with options for getting genuine.  Look for links like "Learn More Online" or "Resolve Now."

    If you go to www.microsoft.com/genuine and click on Validate Windows, you will be told that your Windows is valid, because your installation is still within the 30 day grace period.  Once that's up, and you click Validate Windows, you should be directed to similar pages for getting genuine.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Friday, June 18, 2010 2:53 AM
  • My Contol Panel System page takes me here http://www.microsoft.com/genuine/vista/LicensingInfo.aspx when I ask to buy a new key. When I click on the picture or link by "Buy a single license of Windows Vista" Im taken to the validation page which then takes me to the validated page http://www.microsoft.com/genuine/downloads/SuccessfulActivation.aspx?displaylang=en&cCode=USA&Error=0&sGuid=983855bc-59d1-42d2-874e-7baae6c009b4 . I try "Find genuine Microsoft software and much more online at the Microsoft Store" and I am taken to the store front. I type "Vista" in the search box, and the page fills with Windows 7 products. Other paths lead me to this "If your Windows product key is not valid, if you don't have a Windows product key, or if you lost the product key that came with your copy of Windows, you'll need to buy a new one to activate Windows. For more information, go to the Microsoft website." When i click on the link "Microsoft website", I am taken to http://windows.microsoft.com/en-US/windows-vista/products/get where it says "How to purchase Windows Vista. Visit your local or online retailer to buy a PC with Windows Vista." The page suggests I get windows 7 instead. I was hoping to avoid an OS instal and just go with what I wound up with. It was a pain to turn off all those special features Vista came with. I hear 7 has even more to turn off.

    Friday, June 18, 2010 4:00 AM
  • So, I'm looking at 200.00 to make this computer legitimate?
    Sunday, June 20, 2010 5:42 AM
  • "androidlove" wrote in message news:565158f2-91f2-43a6-a4a9-e5e0682ef49b...
    So, I'm looking at 200.00 to make this computer legitimate?
    By the sound of it, yes. Without either a COA Sticker, or a Service Tag number, then you have no way to trace the licensed OS for that computer.
    Without at least the Service Tag number, it's impossible to go back to Dell and ask if they know he COA license Key number, and impossible for Dell to ensure that you get the correct Recovery disks for your system (but it may be worth a shot - they may be able to track the Tag from an installed part's serial number - and that way see if you have a valid Key and for what OS). Some Dell OEM Keys may also have been blocked by MS for being over-used - if yours (the one the computer *should* have)  is one, then even the correct Recovery disk would not help, as you'd need to have the COA Key to activate.
     
    HTH
    Sorry we can't help more.
    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, June 20, 2010 9:01 AM
    Moderator